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441 results found

  1. Alert users that they cannot add root folders through Box Sync when 'Restrict Content Creation' is turned on

    Users are attempting to upload folders to Box Sync which automatically appear as if a root folder would be made (acknowledging that the folder will not upload a red 'x' will appear).

    The admin is asking for an alert that reminds the users that they cannot create root folders. Many of their end users have tried to upload folders through sync and assume that they will load despite the 'restrict content creation' setting.

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  2. Report to view amount of content synced for each user

    This would be highly beneficial for admins to see if users have too much content Syncing. In addition, admins can keep their users from syncing too much content and having sync issues.

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  3. Control the setting that forces a Box Sync login after a period of inactivity

    We wish to extend the window upon 60 days of inactivity in sync, users will be required to log back in.

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  4. Unsyncing a subfolder should not make a folder "partially synced"

    Once a folder becomes "partially synced" and new subfolder created in that parent folder will have to be manually synced.

    User believes that unsyncing a subfolder should not have this effect on future content created in the folder.

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  5. Add ability to customize Box Sync's user agent string during login on Macs

    On Windows you can set HKLM\Software\Box\Box Sync\UseDefaultUserAgent to change the user agent string used during login.

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  7. Advanced filtering for sync

    It would be nice if one could sync all information matching a certain query. This could be very useful for the Salesforce or NetSuite integrations. Users could sync all information matching something like:

    vendor=GIRAFFE

    or alternatively, simply match all vendors. As an addition it would be great if certain content types could be excluded:

    match all vendors, but leave out the images and logos.

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  8. Add functionality for ad-hoc sync

    Some files are hanging during the sync process. This is usually solved when we log out and back into the sync application, but this is not ideal.

    We want to know if there is a way to add a button or option in the Sync app to restart syncing/scanning while logged into the application.

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  9. Make the problem files screen more usable

    Make problem files hyperlinked back to the Web App so users can easy click to take a look at the document on box.com.

    It's not always clear whether a problematic file exists only on my desktop, only on Box, or both. Clearer signals about that would be appreciated too.

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  10. Box Sync not updating Icons on my documents folder redirect change

    Box Sync works correctly if the my documents redirect is configured the first time. However if the folder is redirected to a different folder, and the files are not moved by the location tab under my documents but simply the location is updated, the my documents icon is not reset to a simple folder.

    Steps to reproduce:
    Create a pristine box sync (first setup).
    Redirect your document folder to a folder below box sync.
    (Up to this point everything is fine)
    Stop box sync (quit from mini icon)
    Open the location tab again and redirect the folder again, this time…

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  11. File Type Support: .nd Files

    Have .nd file types supported on the Box Sync product. We use .nd files not for QuickBooks files, but for models we build. We would like there to be an option to upload these types of files through the sync interface.

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  12. 0 votes

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  13. Add QoS ability with Sync

    Throttle incoming and outgoing traffic in Sync 4.

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  14. Add "Cancel" Button to dialog window when removing a folder from Box Sync

    When deleting a folder through Box Sync, a confirm deletion window pops up and warns the user that deleting the folder will remove it from all collaborator accounts but unsyncing will remove the folder from their computer only.

    It then only gives the option to click the buttons "unsync" or "delete". User thinks there should be an option to cancel to better account for user errors.

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  15. Disable install of Box Sync on a server

    We have Box Sync installed on a server (Windows Server 2008 R2) which is not supported.

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  17. Report on Sync Incidents or Errors

    A lot of the time, Sync errors are because of users. If you classify and identify these errors for our admin, it can help them use Sync better or identify a way to leverage Web App/Box Drive

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  18. Mass enable notifications under Account Settings --> Sharing - General Email and Notification

    We want to encourage people to rely on messages in Box as well as via email if more appropriate. Currently, the default is that the email notifications are turned off. We would like to be able to choose to default ON with individuals deselecting if they prefer.

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  19. Add breadcrumbs to folders in the Box + Outlook integration.

    Due to the fact that we have many folders with the same name, the Box + Outlook integration would be significantly more useful if it could include some breadcrumbs to indicate which folder the file was in.

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