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206 results found

  1. I would like to be able to turn off pop ups in Box

    As I open and close files, I get pop ups that I have to close. I have tried to block them with browser settings, but that does not help. I want to be able to turn them off

    2 votes

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  2. Your email reminders to setup 2FA are too aggressive

    Over the course of 6 hours (during the night), I received 5 emails asking me to 'Set up 2 Factor Authentication'. This is quite aggressive.

    2 votes

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  3. Only send notification of FTP login activity after first connection

    Currently, a service that connects to Box via FTP every 15 minutes via a cronjob also causes Box to send an email every 15 minutes about a "Box-login from 'Box FTP Server'". It makes sense the first time, but for every new connection, this seems a bit overkill, and leaving the connection open all the time is not always desired either.

    2 votes

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  4. Set a ‘notification email’ for a user during the SSO assertion

    I know we can add email aliases, but we would like to be able to set the notification address as well.

    2 votes

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  5. Box should send a notification when the comment of a task is modified

    When a task is assigned, the assignee receives an email notification that a task has been assigned to them to complete. If the task assigner modifies the comment or text for the task, before the task is complete, the assignee is not notified. Many organization who must comply with 17a-4 FINRA compliance will need to capture these communications in Box. If a notification is not sent due to a modified task, the organization may be at risk of being out of compliance. A second notification should be sent for modified tasks.

    As a side note, notifications are sent for modified…

    2 votes

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  6. Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending)

    Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending). I don't click 'unsubscribe' to any unsolicited emails. Instead a just block them. But I don't want to block emails from Box, because it may be important information about file uploads.

    2 votes

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  7. View notification activity for items in the item properties details

    When viewing the properties of an item, there should be an option to view a history of notifications that were triggered for that item. This would allow people, such as an uploader, to verify that the intended collaborators are receiving the information about the upload, and take action if the notifications are not triggered.

    Potentially having an item saying something like "notification suppressed" for those who have the options disabled or if the folder settings are defined to disable notifications would be useful as well.

    2 votes

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  8. Add @mentions using enter key

    It would be nice to not have to put your cursor over the persons name and then hit enter after the name has shown. Rather, the name shows, hit enter, boom, done! No extra key strokes irritating my mouse arm!

    2 votes

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  9. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have…

    2 votes

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  10. Update removed the ability to view notifications on a single page. You have to scroll through them from the top tool bar. Please add back!

    The newest update removed the ability to view notifications (@mentions, etc) on a single page. You have to scroll through them from the top tool bar. This makes these difficult to managed properly. This needs to be added back ASAP!

    2 votes

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  11. Action taken in Box to trigger notification to other programs

    Outcomes that call out to other systems. E.g.: our marketing team would want a Slack notification every time something gets uploaded to their “review” Box folder and other similar things.

    2 votes

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  12. Forward Antivirus Protection notifications to specific definable email addresses

    As of now, only Site Admin and Content Owners will receive notifications from the Box Antivirus protection feature. We would like the ability to send those notifications to definable addresses within our organization. This will ensure our Security Team gets all the proper notifications and not just the Site Admin and Content Owner.

    The work around at the moment is to have the Site Owner setup forwarding Rules in their e-mail application.

    2 votes

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  13. Custom 401 error message for unauthenticated users

    I need to have a custom message shown to unauthenticated users which will show them how to gain access. How can I create this page, or create a redirect to a custom page so my users don't see the ugly error message.

    2 votes

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  14. Collaborator Expiration Email: Provide Link to Relevant Documentation

    Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.

    2 votes

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    Thank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.

  15. Feature that allows sending emails only to specific collaborator

    We are inviting multiple users from different departments to specific folders.
    In our operations, we wish to notify specific users within the department about a regulation revision. However, the current system only allows sending notifications to all collaborators, making it impossible to target only specific users.
    We request the implementation of this feature to enhance convenience.

    所属先が異なる複数のユーザーを特定のフォルダに招待してます。
    業務の中で、一部の事業部内のユーザー向けに規定改定を周知したいと考えていますが、現時点でコラボレータ全員に送信する機能のみとなり、一部のユーザーのみに絞ることができません。
    利便性向上のため本機能の実現を希望します。

    1 vote

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  16. It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user

    It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.

    1 vote

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  17. Send a welcome email to external users on sharing documents with them?

    Currently, external users receive only an invitation email. We would like to send a welcome email along with the invitation.

    1 vote

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  18. Notification pop-ups that have already been viewed are now unread.

    For the past month or so, notification pop-ups that have already been confirmed will be marked as unread.
    Even if I click to mark them as read, all notifications are often marked as unread.
    This is causing significant problems in checking new notifications, so we request that this be fixed immediately.

    1 vote

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  19. email cannot present the notification in a good scale and the view width is over enlarged

    Hi Sir,
    Currently we observed some notification email issue from box, as you can see in the email, since added long address at the right bottom of the xtml file, but the email cannot present the notification in a good scale and the view width is over enlarged, pls check the change influence and it was ok before, only happened from 4 weeks ago , tks

    1 vote

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  20. I would like enhanced notifications for public liniks

    I would the ability to receive notifications for downloads of Shared links (that is, publicly accessible links, not requiring a login). Further, I would like the ability to demand an email address be entered before the download occurs. You can demand an email address on public upload request, and it would be great to be able to do the same for a download.

    1 vote

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