Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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205 results found
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We would like for emails to be the first method of notification instead of the notification bell in the account
We would like for emails to be the first method of notification instead of the notification bell in the account
3 votes -
Show full path for Box updates emails - new items were added to
Please show the full folder path for the Box Updates emails that alert users that "new items were added to."
There is no possible business case for showing only the tail end of the path/filename.
Users might have multiple parent folders with identical subfolder structures, in which case showing only the tail end of the path doesn't allow the user to know which parent folder the update applies to.3 votes -
Disable shared link expiration notifications
This unstoppable auto-notification [for shared link expiration], specifically, is the worst. While we are a fairly small firm, we use Box pretty extensively and we use shared links pretty extensively. All of our shared links automatically expire. As a result, my inbox is continuously inundated with this notification (we’re talking nearly 100, each day). I don’t have the time to look at each and review them. I don’t know if anyone could ever actually have the time to review them and make any kind of meaningful decision or conclusion based on, what is effectively, spam. With no way to stop…
3 votes -
Ability to disable "user added another user to your folder as a collaborator" email notifications.
We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.
3 votes -
List the file name that the pop up is confirming to be deleted
When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.
2 votes -
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b
■ Need
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.■ Background & Issue
Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.■ Example Use Case
In a process where the labor union reports employee work status to company officers using Relay notifications:
Issue: It is burdensome to ask all officers to adjust their mail filtering rules for …
2 votes -
Email Uploader Confirmation on File Request Pages
It would be nice to be able to automatically a formatted "confirmation email" to people who upload files using Box File Request links. It could include a summary of the metadata attributes they add (if applicable), file name, as well a custom statement.
I see that Box Relay has an action to email when a file is uploaded with File Request, but there is not an option to email the person initiating the action/uploading the file.
2 votes -
Option to send notifications when a change is made to a shared file
Have an option to send notifications whenever a change is made to a shared file. I don't want this for every file all the time, but in certain situations this is very helpful - for example, when I'm asking people to add information to an Excel sheet.
2 votes -
Be able to set your personal notifications to also include someone else.
Be able to set your personal notifications to also include someone else.
Many of our users work in teams, so it would be good to allow a user the ability to specify if another BOX user or group should receive the altered notifications that they receive.
2 votes -
Email Notifications for Viewers
Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.
We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.
The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads would…
2 votes -
Recycle bin restoration
I would like it to be possible to check where the data will be restored when restoring it from the Recycle Bin.
Also, I think it would be more convenient if you could change the restore destination and name when restoring.
Thank you.BOXのごみ箱からの復元の際にどこの場所に復元されるか確認できるようにしてほしい。
また、復元先や復元する際に名前を変更できるような仕様にして頂けると利便性が増すと思います。
よろしくお願いいたします。2 votes -
Ability to send BOX email notifications from own domain using M365
Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!
2 votes -
Email to folder failure notifications
Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.
Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.
Present notification only includes the following:
Your attempt to email file(s) into 'a folder' was…
2 votes -
Ability for users to customise their email notifications
Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't
2 votes -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
Downloading from a Shared Link has a confusing UX message (Modal)
The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.
Our IT department receives multiple tickets from confused users.
2 votes -
Ability to search notifications
Ability to search notifications (from a particular use, for words containing, etc)
2 votes -
disable task email
I would like to have an option to receive the Task related email only when something wrong happen.
2 votes -
PLEASE give me option to turn off notifications for a specific file or folder
PLEASE give me option to turn off notifications for a specific file or folder.
Commented on a file, and now I'm getting swamped by notifications.
I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.
2 votes -
word comment email
We wanted Box to send an email notification to a specific collaborator when we comment in Word Online using Word's comment feature. It would be nice if the email includes the link to the comment in the Word Document.
2 votes
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