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199 results found

  1. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    2 votes

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  2. Email to folder failure notifications

    Currently if an email to folder upload fails the notification tells you that an event happens but no information about what address was emailed or the target folder to assist in identify the problematic process.

    Information can be obtained through a support ticket, but it would be quicker if at a minimum the folder ID was included in the email. Would be great if other information about the sender could be included as well, but I'd take just getting the folder ID as a start.

    Present notification only includes the following:

    Your attempt to email file(s) into 'a folder' was…

    2 votes

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  3. Ability for users to customise their email notifications

    Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't

    2 votes

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  4. Collaboration Expiry notification to Folder Owner

    When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
    I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.

    2 votes

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  5. Prevent duplicate compliance emails

    The ability to archive compliance emails helps us comply with our company's email archiving policy.
    However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
    This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
    Please fix this issue as soon as possible in order to ensure governance.

    (In Japanese)
    コンプライアンスメールが重複して届かないようにしてほしい

    コンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
    しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
    この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
    通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
    ガバナンスを確保するためにも、この問題をできる限り早く解決してください。

    2 votes

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  6. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    2 votes

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  7. Downloading from a Shared Link has a confusing UX message (Modal)

    The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.

    Our IT department receives multiple tickets from confused users.

    2 votes

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  8. Ability to search notifications

    Ability to search notifications (from a particular use, for words containing, etc)

    2 votes

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  9. disable task email

    I would like to have an option to receive the Task related email only when something wrong happen.

    2 votes

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  10. word comment email

    We wanted Box to send an email notification to a specific collaborator when we comment in Word Online using Word's comment feature. It would be nice if the email includes the link to the comment in the Word Document.

    2 votes

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  11. Adjust Messaging on Shared Link Expiration email

    When emails are sent out, instructions are provided to extend shared links. Customer requests that, when configured so users can not extend, this messaging not be shown.

    2 votes

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  12. Ability to change the URL of the notification email to a URL for each tenant.

    I would like to be able to change the URL of the notification email to a URL for each tenant.

    In the notification email, click on "Go to My Account" to go to https://box.com.
    I would like to be able to change this URL to a per-tenant URL. Example: https://[company name].ent.box.com
    Currently, if you are using SSO login or if your firewall controls access by domain, the user accessing the site must manually change the URL.
    It takes a lot of man-hours for a user who receives a notification e-mail to follow the above procedure every time, and there…

    2 votes

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  13. Ability to receive notifications when classifications are altered/added/removed.

    We would like to see notifications sent to admins when Classifications are added/edited/removed.

    2 votes

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  14. notifications

    From an end user perspective; it would be nice to have this as an option to select while sending a collaboration invite. Collaboration owner will be given an option to select an “email template” a default template or a customized template. User will have an option to create and store few templates under his/her account profile which will be visible when they click on the “select a notification email template”.

    2 votes

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  15. Warning before deleting files or folders

    Before deleting files and folders, there should be a warning, so you don't accidentally delete a file or folder you didn't mean to.

    2 votes

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  16. Box Sign: Enable ability to get notified when a prospect or customer views a contract

    Box Sign: Enable ability to get notified when a prospect or customer views a contract

    2 votes

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  17. Ability to easily view notifications

    Tasks, etc. are notified in the notification field, but I would like to see it improved so that it is easier to see.
    For example, carousel or feed format.
    I would like the notifications to be structured in such a way that I can always see them on the screen and notice them without having to click on them.

    2 votes

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  18. Update invited collaborators expiration settings

    Enterprise Settings > Content & Sharing > Invited collaborators expiration settings > Notify affected users

    Currently, we know scope of the notification includes co-owner who is collaborated in the folder itself.
    But, we would like you to also notify co-owner who is collaborated in upper folder.

    2 votes

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  19. Customized email subject for Box updates

    I make Outlook email rules to keep all my projects organized, however I have multiple projects in Box . Issue being Box Update emails have zero reference to project or main folder name, so if I make a rule for Box Updates all my box updates get lumped in to one Outlook email folder. If there is any way to customize the email notifications(either custom project name or main folder name), please let me know. That would be very helpful

    2 votes

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  20. Need confidentiality notice to display when Box folder is accessed

    Need the ability to display a confidentiality notice when a specific Box folder is accessed.

    2 votes

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