Option to disable notifications for collaborator invites being accepted
Users can get spammed if they send folder collaboration invites to a group and the organization's default settings are to auto-accept collaboration invites. The option to disable notifications for accepting collaborator invites would be useful in this circumstance.
Elisa de Serrano
shared this idea
Thank you for your suggestion. We currently don’t have any plans to update the current email notifications flow, but will return to this suggestion later in the year. Please stay tuned!
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Anonymous
commented
this is the worst feature of Box and that fact that it hasn't been fixed in 10+ years is incredibly alarming. as a new user i am considering leaving over it. It's not that i can't set a rule in outlook to deal with it- it's that you are so unresponsive to your userbase over what should be a simple deploy.
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Grayson Lievens
commented
Please add this feature. I get 100+ emails a day currently. Every time a new case gets created in our business a new folder is created and with the salesforce integration it auto collabs the current user to that folder which in turn sends me as the admin an email that they accepted a collaboration invite. It is tremendously annoying. Its also built in a way that I cannot filter these emails out of my gmail inbox. I have literally tried at least 20 different filters and none of them keep the emails out of my inbox. please give us the option to turn this off.
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Anonymous
commented
We’re planning on migrating our organizational data which will involving setting permissions for 300+ people across 200+ folders. In conjunction with the way Box doesn’t allow for permissions to flow up, we’re going to have 300+ ****** off people with 200+ emails in their inbox. Other file sharing applications like SharePoint give users the ability to decide if an email notification should be sent when sharing. Minimally the option to disable invitation notifications should be available to owners/administrators.
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Anonymous
commented
There is currently no explainable logic behind how this is handled.
When User A invites User B to collaborate on a folder than User A gets an email notifying himself about it. also User B gets an email about it.
Our enterprise settings are set to auto accept collaborations.
So right after that User A gets an email that User B accepted the initiaiton and User B gets an email about the same.
So 4 completely redundant emails.
We have extensive folder structure and are assigning and unassigned lots of users via API based on clients they work with.
All of our users gets 100s of emails a day.
There has to be a way to disable that via settings or API or by requesting it with support. -
Brad Monroe
commented
Currently, any time a user invites someone to a folder, there is always a 'XYZ has accepted your invitation' email notification that's sent to the inviter. This is good, except for the fact that 'auto-accept all incoming collaboration invitations' is set to ON as the default for all Box users, meaning the vast majority of Box users never actually 'accept' invites, and Box accepts on their behalf. This causes the 'XYZ has accepted your invitation' email to go to the inviter even though the recipient hasn't actually done anything to accept the invite (which is deceiving to the inviter).
Thus, the value of the email notification sent to the inviter when the recipient has auto-accept turned ON is pretty minimal.
REQUEST: Enhance this UX overall to improve...
1. Decide whether we should or should not actually send a 'has accepted' email notification to the inviter when the recipient has auto-accept turned ON; perhaps an in-app notification would suffice?
2. Decide on content changes to the email sent to the inviter when the recipient has auto-accept turned ON (change the language to better explain that the user auto-accepted vs. actually clicking an 'accept' button)