Enhanced Locking User Experience / Show 'Would you like to lock?' Pop-Up After Clicking 'Open'
When I go to open a file from the webapp, I want Box to help me be a good collaborator, meaning prompt me with "would you like to lock this file while editing?" before the file actually opens (via Box Edit).
This isn't a request for a different lock/unlock flow with Box Edit -- it's a request for an enhanced experience between when a user clicks the 'open' button in the web app and when Box Edit actually kicks in.
ISSUE: Box's lock/unlock UX is very 'soft' right now, compared to SharePoint's and a traditional Windows file server. As such, Box users are more likely to run into version conflicts and overwrites when editing in collaborated folders given that Box doesn't proactively help the user (force the user) to decide if they want to lock a file or not; it's very passive right now.
GOAL: Help users avoid version conflicts in collaborated folders.
REQUEST: Add a 'Would you like to lock this file?' pop-up after a user clicks the 'Open' button but BEFORE Box Edit kicks in to open the file.
Specifics for the 'would you like to lock? pop-up:
--It should only appear in folders that have collaborators in them
--It should provide the user the option of 'remember my setting' to allow the user to 1) bypass this pop-up in the future and 2) ultimately bring us an 'auto-lock'-type UX, without auto-lock/unlock actually needing to be supported by Box Edit.
Brad Monroe
shared this idea
Locking file has its own drawbacks about causing files to be inaccessible. We encourage users to use Office Online as a solution to avoid conflicts.
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Anonymous
commented
@lwang
Your suggestion to use Office Online is not practical for an an Enterprise with 1,000 MS Office for Desktop licenses. Box edit needs to give us the same file locking experience as our self -hosted Windows file services.