Admin Messaging to all Users
Currently, there is no way to send a mass message to all users in an enterprise. It will be great to be able to send a message about an upcoming maintenance or upcoming feature users can look forward to or certain changes that may be coming directly from Box.
I needed to send a message to our users a few weeks ago when we needed to disable SSO in order to perform some maintenance with Recommend and I had no options. I used a Box group we add all our users to, but there is no HTML formatting so the message looked funky.
I needed to send a training reminder to our Box users last week and I had to export the users and then paste all the emails into Outlook in order to avoid the message being jumbled all on one line with group messaging.
It would be great if there was an option to type up a message (html supported) that can be sent to users. If possible to add features to that where the admin can decide who the audience would be all users, admins, users with certain amount of space usage, etc., that would be even greater.
This suggestion is not under consideration for the current or future roadmap. We are currently focusing on making foundational updates to the Users & Groups page to make managing users easier at scale.