login page Customization
The login page is very confusing for our external collaborators. Despite the creation of "How to log on to Box" with pictures, external collaborators still click on the wrong link as the "Continue" button (for our managed users) is very large compare to the small font link for the external collaborators. The natural instinct is to click on "Continue" which gives the external collaborator an error since they are not part of the "managed users" and will not be able to SSO to our Box. Our staff is having to help our external customer on regular basis.
Can the login page be modified to have 2 customizable buttons: a "[Company] employee" and "Not a [Company] employee" where [company] is a variable for each Box Enterprise customer to type in the name of their company.
For us at Yale University, this is also a big issue. Our alumni, including leaders and volunteers, do not have university log-in credentials. As such, every time they log in, they have to choose an option that says they are not a part of Yale University. This is demoralizing, and would be easily fixed by a custom log in message option.
AdminAnonymous (Other, Box) commented
Certain access methods do not present custom login message.
Users see custom login message when they access Box using the company login page.
However any user logging in from box.com get redirected directly to our SSO services and do not see the custom login message.
In addition all third party entities accessing shared documents via their own Box account do not see the custom login message.
We need to be able for users to always see the custom login message no matter how they access the Box tenant.