Run User Activity Report with API
We would like to be able to run User Activity Report through the API.
Users, groups and affected folders/files can be selected as a filter to export/run this report against. But today, keyboard typings and mouse clicks are required to select each filtering, which would be unrealistic to specify tens or hundreds of users, groups, folders and/or files.
Thus, We would need API to utilize/filter User Activity Report at scale.
AdminH.K
(Admin, Box)
shared this idea
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Anonymous
commented
Hi, I would like to request this to be considered. Currently we require hundreds of user activity reports to be ran on a weekly base. I have a small team that run these for the user and provide them to them, they are always different so we cannot schedule them. We would like the ability to have a workflow in service now to connect to box and allow the user to pull the user activity report with the categories they need and timeline. This would ease the amount of work that my team would have to do. We already have a self service collaborator report from service now for the users and its great.. Can this seriously be considered.
Thank you. -
Anonymous
commented
Initiative_Systems SMEs
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Anonymous
commented
Initiative_Systems SMEs
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Anonymous
commented
Being able to run the Box User Activity Report in ServiceNow directly (without a HDT) would reduce substantially the time and effort needed to receive and file the documents in PhlexTMF. This will be a great relief for daily work as practically the time spent to send an HDT would be equal to the time spent to receive the UAR - one step as compared to many steps and different people / roles involved in the process.
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Anonymous
commented
This change would markedly increase efficiency and compliance.
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Anonymous
commented
This will be very helpful and makes tracking and process of documentation much faster.
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Anonymous
commented
The user activity report is key to our organization. Having a API will make using the report very much simpler.
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Anonymous
commented
We have many thousands of users in our organisation needing to run the User Activity Report for Regulated documents in order to demonstrate the management of the document lifecycle. These users do not have Co-owner permissions, so this requires ~ 30 to 40 help desk tickets per day that our internal Box Admins need to process. The API will allow us to present this capability to user for self-service.
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AdminH.K
(Admin, Box)
commented
Thank you for your comment. I believe "Saving Filters' would raise the usability, however, it would not solve this particular use case as Admins would still need to input files/folders/users/groups manually by typing or clicking, if there are tens or hundreds to be specified.
Perhaps, allowing Admins to specify filters for User Activity report by inputing comma separated file/folder/user/group IDs could be a potential workaround.
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AdminAnonymous
(Admin, Box)
commented
We are exploring 'Saving Filters' for User Activity report. Would that solve for your use cases?