FIX the SEARCH to search exact terms and support advanced search parameters
There are several major issues here, search should be powerful in order to make the tool as useful as possible. It is to the point now that we are storing so much information on Box that not having a search tool that actually works is causing us serious headache and loss of productivity.
Search returns results for all forms of a word, how is it helpful to be absolutely unable to narrow a search. For example, if I search for "Government" (yes, even when using quotes) I get results including government, governance, govern, etc. Thanks Box, you have now included nearly every file in our file structure and there is no way for me to filter it down to what I actually want which is files with the word "government".
There is no way to search for files containing multiple specific words. For instance if I want to search for a file with multiple words for example "license" AND "July" I end up getting a list of files which contain one or more of the words with all of the variations (licensees instead of license) but none of the files contain both words.
Search should be a basic function of a platform like Box, it should actually work.
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mike.westley@avisonyoung.com commented
I also get wrong results, when searching for a string with quote-marks. Sometimes the initial results show the expected item, then ticking box for 'only in ..... ', and the result disappears (even thought the document is in that folder! ..., then clicking Show all results, and the expected item IS in the results!!
Another example, was an item did not appear when in quotes " ", but when removing the closing quote " ... the expected item DOES appear
Please Box, replace you current search function with one that is more robust :)
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mike.westley@avisonyoung.com commented
I've found Search function to be 'hit n miss' at times too. Entering a string in quotes sometimes resulted in no results, but if the last quote mark is removed it finds relevant results.
Equally, with 'only search in .... ' box unticked it finds relevant results in that very folder, yet, when the box is ticked, the result is removed. Subsequently clicking on Show All Results, and the results expected are listed amongst others that are not relevant. !! :(
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Anonymous commented
I need a way to search for an exact file/folder name as well, not just all files/folders containing the search term. For example: In a search for "Guide" I want to be able to filter so that I'm not also seeing "Field Guides" "Guide Drafts" etc.
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Anonymous commented
I need a way to search for an exact file/folder name as well, not just all files/folders containing the search term. For example: In a search for "Guide" I want to be able to filter so that I'm not also seeing "Field Guides" "Guide Drafts" etc.
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Anonymous commented
It would help immensely to be able to search for non alphabetic or numeric characters as well, such as period, hyphen, underscore, etc.