Restricting shared links in Box Shiled's access policy will prevent Box sign from being used.
Restricting shared links in Box Shiled's access policy will prevent Box sign from being used.
I want Box sign to be available even if shared links are restricted.
(detail)
The Box Sign icon is grayed out and unavailable.
When hovering your mouse over the Box Sign icon,
the following message appears:.
This action is unavailable due to a security policy.
I have confirmed that this issue occurs when the following 1) or 2) security controls are applied in the Box Shield access policy.
Security Controls
Shared Link Restriction
1)People in your company and invited people
or
2)Invited people only
(Note)
After I removed the access policy for Box Shield, I made the following settings under Enterprise Settings - Content & Sharing.
The shared link is no longer available. However, Box Sign can be used.
Shared Links
Allow shared links for