Ensure Signature Fields Are Searchable and Classifiable in Box Files
Include Box Signed text-based fields into the file's text representation
When a user enters information into a Signature field (e.g., title, name, SSN, address), that field is not included in the file's text representation. As a result, the following is not possible:
- Search Index is not updated with that information for that file
- Box Shield cannot auto-classify the file (example: if SSN is present, file is not classified)
While challenging to do, as it requires positional context (e.g., it's not possible to know a SSN is a SSN unless it is in positional context to other fields), there may be other ways to do this, including adding these text fields as metadata to the file itself, and having Shield/Search/other services use that metadata.