External Notification Support
Allow for notifications to be sent to external (non-box users) partners, vendors, submitters, etc as part of an automate workflow.
Box Forms and File Request allow for seamless ingestion of content and metadata but does not allow for an easy way to update those submitters after their document has been ingested. Many times there is a formal internal review process where a submitter would want to receive an email notification as the document or application moves through the review process inside of Box.
Example use cases: notifying an external submitter that their submission has been rejected after an internal approval workflow. Sending an email receipt to the email provided in a Box Form confirming receipt of documents.
Anonymous
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Rob Bilson
commented
Ran into this limitation in the first Automate workflow I tried to create. In my case, I was trying to work around the limitation caused by not being able to specify groups. I planned to send to a distribution list instead, but because you can't just specify an email address that exists outside of Box, it was another dead end.