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422 results found

  1. Dynamic File Paths for Relay

    I would like there to be an option to include the metadata assigned to a document in the path in a file action for Relay

    2 votes

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  2. Time added to file names moved by Box Relay

    When moving a Box Sign file in Relay, if the same file is in the folder, the file will be saved with an additional date and time.
    The time added is PST, so if you use it in a country with a time difference from PST, it will be a different time, so it is confusing because it is not clear when it was created.
    To avoid confusion, change this time to the time zone of the Relay owner.

    2 votes

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  3. When setting up a BoxRelay workflow, I want to extract only users who have not approved and create approval tasks

    About BoxRelay workflow creation.
    When set up with the following conditions
    Action: Assign task
    Type of task to assign: Approval Task
    Task Details (Person in Charge): Check “This task will be considered complete if one of the persons in charge executes the task.

    We want to be able to extract only the users who did not approve the above settings and set them as the person in charge of approving the next approval task.

    1 vote

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  4. Request Signature outcome should have Form Submitter variable

    When creating a workflow like the one in the following article, the Request Signature outcome cannot use the form submitter as a signer

    https://support.box.com/hc/en-us/articles/38351786879123-Generating-Documents-with-Box-Doc-Gen-and-Box-Relay

    Some of our workflows start with a form, use Box Doc Gen to generate a document, which then needs to be signed by the original form submitter. While the Request Signature step can access form variables, it notably does not have access to the Form Submitter.

    It would be great if this was exposed as a variable so that the sign request could have the submitter as a signer.

    Our current workaround is to add a…

    1 vote

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  5. Regarding Box Relay, we would like the ability to assign different roles to the same user, similar to how it works in Box Sign.

    Regarding Box Relay, we would like the ability to assign different roles to the same user, similar to how it works in Box Sign.

    1 vote

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  6. Box Relay Send Notification Outcome Tied to a File

    The current "Send Notification" outcome is only capable of sending general notification according to the message set at Box Relay. Can we also tie it with a file similar to the "Assign Task" outcome? Thank you.

    1 vote

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  7. If the owner of a Box Relay workflow is a “Deleted User”, there needs to be a way to transfer the owner to an administrator.

    After creating a workflow in Box Relay, there are cases where the owner of the workflow is deleted by a script, etc., but the owner remains as a “Deleted User”.

    Need the ability to take over the workflow of a Box Relay that has become a “deleted user” to an administrator or other user.

    Reason:

    This is because the workflow creator still has the owner rights, and even the system administrator cannot delete the workflow, so it remains as trash.

    11 votes

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  8. Inline comments as Trigger in BOX relay workflow

    Currently there is no BOX Relay template to start the workflow with Inline comments as File event. It would be great if there is a template for it or if there is an Inline comment option as File Event in BOX Relay workflow.

    1 vote

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  9. In-platform simple shared calendar feature has been requested for years. Kindly let us know if it is, in fact, off the table.

    Users have been asking for this simple feature for years. Box has been ignoring this request for years.

    I would like to see some accountability to users.

    What is the protocol for communicating user requests up the chain?

    Has this common, years-long user request been reviewed by box's leadership yet?
    If not, please provide a date when it will be reviewed.
    If so, please advise as to what the outcome of that discussion was. i.e., has the request been dismissed permanently?

    Will Box leadership please communicate this clearly to the user community?

    What is the reason for failing to add…

    2 votes

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  10. Will BOX ever add a simple in-platform shared calendar feature or can we assume this is off the table?

    Users have been asking for this simple feature for years. Box has been ignoring this request for years.

    I would like to see some accountability to users.

    What is the protocol for communicating user requests up the chain?

    Has this common, years-long user request been reviewed by box's leadership yet?
    If not, please provide a date when it will be reviewed.
    If so, please advise as to what the outcome of that discussion was. i.e., has the request been dismissed permanently? If so, will Box leadership communicate this clearly to the community?

    What is the reason for failing to add…

    2 votes

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  11. About Updating Assignee (s) Set to Workflow

    Please improve so that when a user account is deleted by an administrator, it is also automatically deleted from the Assignee(s) in the workflow.

    This is because a deleted user remaining in the workflow Assignee (s) can cause the workflow to stop and cause unintended actions.
    Improvements are needed to ensure that the user's work is not interrupted.

    • in Japanese

    管理者によってユーザーアカウントが削除された際、
    連動してワークフローの担当者からも自動的に削除されるように改善をお願いいたします。

    BoxRelayのワークフローに設定される担当者に削除済のユーザーが残っていることでワークフローが停止されたり意図しない動作が発生する可能性があるためです。
    ユーザーの業務が中断されないために改善が必要です。

    3 votes

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  12. Daily reminders on uncompleted tasks for Approvers in box relay

    Would like to have a function to notify the Approver for uncompleted tasks in box relay on a daily bases. A popup when opening box of the web would also do.

    When the Approver of a task is extremely busy, the current email notification is not enough, therefore would like to have an automatic reminder on a daily bases on pending approval tasks.

    2 votes

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  13. Worflow Starter should be the assigner of tasks instead of the creator/owner of Relay Workflow.

    A relay workflow is created by one owner but used by several people. Since all the tasks are assigned by the workflow owner rather than the workflow starter, its confusing for assignees. E-mail and task notifications should show the workflow starter's name instead of the owner of workflow.

    34 votes

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  14. Requests regarding BoxRelay: If rejecting, please allow us to enter the "reason for rejection." Although we are substituting by entering it

    Requests regarding BoxRelay:
    If rejecting, please allow us to enter the "reason for rejection." Although we are substituting by entering it in the comments, comments can be deleted.
    Please increase the space between the approval and rejection buttons a bit more. There are times when it causes accidental operations.

    1 vote

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  15. Relay name folder with file name and/or file metadata

    File request link: User uploads & applies metadata. Relay: Upon upload, create a folder & name based on the filename and/or metadata.

    6 votes

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  16. box sign attachments can be picked up by Relay

    Relay needs to be able to include attachments that were submitted along with the signed documents.
    Example, I want to move all signed documents + audit log + attachments to a specific folder.
    Problem: only signed documents + audit logs can be moved by Relay.

    3 votes

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  17. box relay

    Box Relay Processing Delay

    Our client experienced significant delay in Box Relay Processing.
    This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
    Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
    We hope Box Relay be fixed and this problem will be improved.

    Thanks.

    ※1
    I have shared the link above.
    Please follow the link provided above.
    https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQ

    Box Relayの処理遅延
    弊社のクライアントは、Box Relay処理について大きい遅延がありました。
    Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
    今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
    下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
    Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。

    以上、よろしくお願いいたします。

    ※1…

    4 votes

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  18. Workflows with external users

    (Japanese follows)
    When an external user is invited to a folder, you want to execute a workflow that specifies an external user.

    Currently, the notification action allows you to create a workflow that specifies an external user.
    Since it is not possible to create a workflow that specifies an external user in the "folder action" > "Add collaborator" etc., I would like to see the function improved so that external users can be specified in "Add Collaborator" and other actions.

    フォルダに外部ユーザが招待されている状況で、外部ユーザを指定したワークフローを実行したい

    現状、通知アクションでは外部ユーザを指定したワークフローが作成可能。
    フォルダアクション>「コラボレータの追加」などでは、外部ユーザを指定したワークフローが作成できない為、「コラボレータの追加」とそれ以外のアクションでも外部ユーザが指定できるよう機能改善してほしい。

    4 votes

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  19. Reports to track Box Relay creation

    We need a reporting feature that tracks the status of Box Relay creation.

    Reasons:

    1.When a workflow template is duplicated, it is possible to use it without changing its name, which leads to the existence of multiple workflows with the same name.

    2.The only way to monitor usage is through user activity logs, which do not provide information on frequency of use or usage status.

    3.If workflows created by employees on leave remain unused or incorrectly configured, the transfer process could be omitted.

    4 votes

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  20. See Shield Policies in Relay View

    See existing Shield Policies when looking at Folder structures in Relay. Shield policies potentially block Relay Workflows, it would be helpful to see if there's a policy and what it is when building Relay Workflows

    1 vote

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