Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1004 results found
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0 votes
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Add Boolean Attribute to User object to Indicate Unlimited Quota status
Currently, when querying the User object endpoint there is no way to identify whether the quota for the user has been set to Unlimited, even though Box permits sending a "-1" parameter to set the space_amount.
When the object is returned, the space_amount for an Unlimited quota will vary depending on the total space allocation for our company.
The request is to add a new Boolean attribute, such as "isquotaunlimited" to return this information.
0 votesWe are not currently planning on adding this new field to the users endpoint in the next few quarters, although we will revisit this feature request in Q3.
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Different Support contact information for sub set of user population
We would like certain user accounts to see a different support number than all of the others users.
0 votesWe have not heard many requests regarding this feature. We will reconsider with additional demand.
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Create Setting to be able to 'Hide' user from Shared Contacts
This pertains to companies who would like to be FERPA compliant.
0 votesWe have not heard much about this use case. For now, it is not prioritized. We will reconsider with additional updates.
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Request to expose "ip_address" parameter through User Events endpoint as with Admin Events
ip_address parameter is exposed for events reported by the admin events endpoint. Please expose the same info for user events.
0 votesThis type of information should ideally be getting pulled from the enterprise events API. The User Events API is analogous to the updates feed in the Web App.
More detailed logging about how users are accessing content (e.g. IP address or service) is meant to be pulled from the Enterprise Events API as that’s a centralized location across the enterprise for auditing.
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Custom Message When Deleting Users
We would like to have a custom message that is sent every time we delete a user from our enterprise account.
0 votesThis is unlikely to be prioritized given other commitments.
What types of messages would you like to send? Are deleted accounts only for those who have left the company? Would they also receive the message? Is there generic information that Box can do a better job of sharing with users?
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0 votes
This is not something we plan to expose to Admins. We will continue to optimize search for end-users without the intervention from the admin team.
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Custom Terms of Service: Time-based (annual re-acceptance) and acceptance grace period
ANNUAL RE-ACCEPTANCE: Add ability to set custom time-based re-acceptance criteria. Example: Require Managed Users to accept terms of service upon initial login and annually thereafter.
0 votesThis is currently not on the roadmap as we have not heard this request from many other customers.
We will consider it in the future if there is increased customer demand.
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Access Statistics Toggle for Admins
It would be useful to be able to enable or disable access statistics for non-owners.
Currently, there are some collaborators that are required to be editors to be able to sync, but should not be able to see access statistics.
0 votesThank you for your suggestion. This is a niche use case and would cause additional complexity on the Web App side. We will reconsider with additional demand and use cases.
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Automatic Disable of Account Based on Activity
We would like the ability to technically control the automatic expiration, or alert users that their account has not been used in 90 days.
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0 votes
We are not planning on supporting this feature in the near future and will revisit if we have more demand from customers for this functionality.
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0 votes
The solution to this issue is to transfer ownership of folders prior to deletion of the user account to avoid loss of data.
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Re-associate accounts when deleted user with same email re-joins enterprise
We need the ability to re-associate accounts when deleted user with the same email address joins (re-joins) our enterprise.
We have many scenarios where contractors become employees or employees are re-hired. We would like these transitions to be seamless from a Box perspective.
0 votesThank you for your suggestion! The best way to temporarily disable user accounts is to change the user status to inactive.
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Audit behavior of how enterprise settings are applied.
Most of our settings are applied day forward. We should add an option to apply immediately to all existing users and folders.
Day forward settings for example are Expiration settings, Domain Whitelist settings.
0 votesRetroactive application of settings is not scalable. We are unlikely to implement this change and the current behavior is by design.
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Password reset email notifications to admins: Add possibility for admin to auto-reply to the affected user
When Enterprise Setting: Notify Admins when users request a password reset email is checked, any other admin will to receive a notification whenever one of their Managed users request a new password.
It would help being able to reply to the managed user from this notification in order to provide better interactivity between admin/user and control/security over the request.
0 votesThis is a reasonable request, however we do not have enough user demand to prioritize this feature. Please keep submitting your use cases!
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Ability to add a comment to a user.
If we mark an account as Inactive, we'd like to be able to add a comment to the user for tracking purposes e.g., "Disabled by Jane D. per contract non-renewal."
0 votesThere is nothing planned in this area for now. Have you considered using the Tracking Codes feature?
See here: https://community.box.com/t5/How-to-Guides-for-Admins/Configuring-User-Tracking-Codes/ta-p/235
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Report to see who has set external passwords
For security purposes, we would like to see the ability to see which accounts have set an external password
0 votesIs this for a shared link use case? If so, please provide additional feedback in the comments.
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Total File Count by File Type via Admin Console
We would like to see how many files are in Box at any given time and by file type. This would help drive the seamless use of Box across our org. due to the amount of content we already have stored.
0 votesThis information is available via API or by using overall size of storage as the proxy for number of files if possible
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Folder Level Custom Terms of Service (TOS)
Currently, terms of service is enterprise-wide. This presents a conundrum for large enterprises who have several departments, some of which do want the TOS feature but some of which do not.
0 votesWe do not plan to implement this at this time given its narrow use case.
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