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199 results found

  1. Ability to use HTML tags in the email signature field of the system.

    Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
    The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".

    (Japanese)
    「システムのメール署名欄にHTMLタグを利用できるようにしたい」

    【管理コンソール>Enterprise設定>システムのメール署名】にHTMLタグを利用できるようにしてください。
    太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。

    5 votes

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  2. Ability to manage pop-up messages

    Integrate a switch to turn off pop-up notifications (those which pop up for every single step or process).
    Maybe have different levels of notifications, like for debugging ("none" to "confirm every step")
    There are way too many pop-ups in Box worsening the "user-experience".
    See what can happen, if you have daily several hundreds or thousands of clicks too much to do for unnecessary things like clicking away pop-up windows which notify you about things you already know you have done (like another user put it so aptly into Box community):
    https://en.wikipedia.org/wiki/Carpal_tunnel_syndrome
    https://theboar.org/2014/08/point-click-dangers-carpal-tunnel-syndrome/

    Let everyone choose individual Box-feedback levels for themselves…

    5 votes

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  3. Use customer's own email gateway to send email notifications

    Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better document and…

    5 votes

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  4. Notification when a collaborator is removed

    We would love it if there were a way to get immediately notified if the “System Account” group were ever to be removed in the future.

    5 votes

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  5. Automatically accept incoming collaboration settings should reflect line breaks of Message

    Prepare two users
    One is enable Automaticaly accept incoming collaboration settings, one is disabled this setting.
    create folder
    Share the folder and send an invitation to those 2 user
    Please type any Massege(Optional) like this:
        "Please take a look at
        this"
    

    The user who is enabled Automatically accept incoming collaboration settings received the message by email like this.

    "Please take a look at this."

    Therefore line break should be reflected

    5 votes

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  6. Folder Notifications - Bulk / End Of Day / Mid-day Scheduled

    Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.

    The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.

    Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.

    4 votes

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  7. The notice for email when a folder is locked by LFO.

    Folders may be locked in LFO.
    The problem is recognized only when the user manipulates the folder or file.
    If the problem is not detected as soon as it occurs, it will affect business operations.
    Please notify us via email when a folder is locked by LFO.

    【LFOでフォルダがロックされた際のメール通知】
    LFOでフォルダがロックされることがあります。
    ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
    問題が発生してすぐに検知できないと業務に影響があります。
    LFOでフォルダにロックがかかったときにメールで通知してください。

    4 votes

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  8. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  9. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    4 votes

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  10. Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back em-

    Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back email for those that reply to the no-reply email.

    4 votes

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  11. Reduce the number of hyperlinks in New Share Email Notifications sent to 3rd parties, to reduce likelihood of emails going to Spam

    A number of times, when a Box folder has been shared to someone outside our organisation, the end-user does not appear to receive the email notification. Only later is it discovered in their Email Spam folder.

    It is noted that there are a large number of hyperlinks in these emails.

    Can developers reduce the quantity of hyperlinks in the emails (other than the link to the new share), to reduce the likelihood that the email goes to Spam

    4 votes

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  12. Folder settings Notification mail

    Currently, there are two ways to set up email notifications: from [Account Settings] and [Folder Settings].
    The name "Folder Settings" may be misleading.
    The reason for this is that the name [Folder Settings] seems to affect users who are invited to the folder as collaborators.
    Therefore, please add a note to [Folder Settings] that the scope of the effect is only the user who made the setting, and that the effect is not reflected on users who are collaborating on the folder.


    現在メールによる通知設定は、[アカウント設定]からと[フォルダ設定]があります。
    この[フォルダ設定]ですが、とても誤解を受ける名称をしているかと存じます。
    理由として、[フォルダ設定]とあるため、フォルダにコラボレーターとして招待されているユーザーに影響があるように見受けられるためです。
    そのため、この[フォルダ設定]には影響範囲は設定を行ったユーザーのみであることと、フォルダにコラボレーションされているユーザーには反映されない旨を注釈として記載してください。

    4 votes

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  13. Ability to manage all notifications settings at the user level

    Our team would love to only receive Box notifications via Teams.

    Currently, you cannot turn off some notifications to go to your email, like when someone tags you in a comment.

    We would like the ability to disable this manually. Some users would like to have both options.

    4 votes

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  14. Add sender's email address to the "Mail All" collaborators functionality.

    Currently when a notification is sent via email through "Mail All" collaborators function, it does not include an email to the person who created the notification. It would be beneficial to add the sender's email address to this notification process for documentation purposes and validation. When the creator does not receive the email, they are reliant on other parties to forward the notification, which is not efficient.

    4 votes

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  15. Collaborator invitation "accepted" email notification

    Currently the default setting Account Settings > Sharing > Collaborating on Content is checked to automatically accept incoming collaboration invitations. I would like to request this setting be off by default as we've had many users ask why they receive an email immediately after inviting a collaborator and later found out that the person had never accepted the invite.

    It would also be helpful if there was a Date Accepted column added to the Collaborators page that allows you to see when the collaborator accepted the invite. Currently there is only a Date Added column.

    Thank you

    4 votes

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  16. Upload Completion Notification

    I love how I am notified when a set of files are uploaded into a specific folder but I am having one very key issue. I will receive the notification upon upload, but many times because it is 10+ large images, the images are not done uploading. I will review the folder but be unaware that the Upload is not complete. I may see 5 images with 5 still uploading.

    Is there a way Box could show us of upload progress? OR possibly send a second notification when the upload is complete?

    4 votes

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  17. Alarm with due date in documents.

    It would be very nice you can set a revalidation date to some documents that need to be reviewed in selected period. For example , documents that need to be validated each year. It would be nice if we can flag a date in the document , and receive an alert advicing that the document need to be reviewed. This alarm can be used for everything (for example for deletion of document). Thanks!

    4 votes

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  18. Download notification when opening a file

    Currently. Download notification. Opening a file through Drive, which downloads the file on demand, and does not trigger this notification. For example, user A download a file through Drive, Folder owner B doesn't receive download notification although the folderset download notification in Folder settings. The download event should trigger sending notification. Expected Behavior: Opening a file through Drive, which downloads the file on demand, and it triggers this notification. Steps to Reproduce: 1. Folder Owner set download notification by selecting "Override default settings for this folder and all subfolders" 2. Opening a file through Drive, which downloads the file on…

    4 votes

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  19. Failed login email alerts

    It'd be great if the "failed to log in 5 times” email alerts included the time, IP address, location, and what part of Box the user was trying to log in to (e.g. web app, desktop app, FTP, API, etc.) for each of the failed attempts. That’d make it a lot easier to track down any issues on our side, or determine whether there was an internal security issue to investigate. If it could also include similar details about the last couple of successful attempts, that’d also be helpful, just to see if there’s a deviation from a pattern

    4 votes

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  20. Full path to the file in notification e-mails

    I'd like to ask for adding full path to the file (especialy first level) in notification e-mails to use Outlook rules. Starting this year everybody is a member of many BOX groups - less or more important. It would be very usefull to split the notifications into folders.

    4 votes

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