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206 results found

  1. Allow Relay notifications to include manually entered email addresses instead of limiting the list to existing collaborators

    Currently the Relay system will only allow notifications to be sent to existing collaborators or users. There should be a way to allow any manually entered email address to be a notification destination. This would allow for group or shared email accounts to be a notification destination. Group email addresses or shared email accounts may not exist as specific collaborators but still could be useful for notifications.

    6 votes

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  2. Ability to manage pop-up messages

    Integrate a switch to turn off pop-up notifications (those which pop up for every single step or process).
    Maybe have different levels of notifications, like for debugging ("none" to "confirm every step")
    There are way too many pop-ups in Box worsening the "user-experience".
    See what can happen, if you have daily several hundreds or thousands of clicks too much to do for unnecessary things like clicking away pop-up windows which notify you about things you already know you have done (like another user put it so aptly into Box community):
    https://en.wikipedia.org/wiki/Carpal_tunnel_syndrome
    https://theboar.org/2014/08/point-click-dangers-carpal-tunnel-syndrome/

    Let everyone choose individual Box-feedback levels for themselves…

    6 votes

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  3. Invite users to file request

    We would like to inform our users that we have created a file request area for them. As soon as we create a file request we would like to be able to send a number of users a notification that they should upload their files there.

    Currently we have to manually copy the URL into an email to inform people, which breaks the flow. We would like the same functionality we see when creating shared links.

    6 votes

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  4. Notification when a collaborator is removed

    We would love it if there were a way to get immediately notified if the “System Account” group were ever to be removed in the future.

    6 votes

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  5. Open the linked file in the notification email in Box Drive.

    When we receive a notification about a folder or file, click on the link in the email and we will be redirected to your browser.
    For users who mainly use Box Drive, being able to transition only to the Web is an added hassle.
    We would like to be able to open files linked to in the notification email in Box Drive as well.

    (日本語)
    通知メール内のリンク先のファイルをBox Driveで開く

    フォルダやファイルに関する通知を受け取った場合、メール内にあるリンクをクリックするとブラウザに遷移されます。
    Box Driveを主に使っているユーザーにとってはWebにしか遷移できないないのは手間が増えます。
    通知メール内のリンク先のファイルをBox Driveでも開けるようにしてください。

    5 votes

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  6. Setting to be notified when a specific file, folder, or note is modified.

    We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
    Please let me know if there is a solution for this that I am not aware of.

    5 votes

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  7. The notice for email when a folder is locked by LFO.

    Folders may be locked in LFO.
    The problem is recognized only when the user manipulates the folder or file.
    If the problem is not detected as soon as it occurs, it will affect business operations.
    Please notify us via email when a folder is locked by LFO.

    【LFOでフォルダがロックされた際のメール通知】
    LFOでフォルダがロックされることがあります。
    ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
    問題が発生してすぐに検知できないと業務に影響があります。
    LFOでフォルダにロックがかかったときにメールで通知してください。

    5 votes

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  8. Folder settings Notification mail

    Currently, there are two ways to set up email notifications: from [Account Settings] and [Folder Settings].
    The name "Folder Settings" may be misleading.
    The reason for this is that the name [Folder Settings] seems to affect users who are invited to the folder as collaborators.
    Therefore, please add a note to [Folder Settings] that the scope of the effect is only the user who made the setting, and that the effect is not reflected on users who are collaborating on the folder.


    現在メールによる通知設定は、[アカウント設定]からと[フォルダ設定]があります。
    この[フォルダ設定]ですが、とても誤解を受ける名称をしているかと存じます。
    理由として、[フォルダ設定]とあるため、フォルダにコラボレーターとして招待されているユーザーに影響があるように見受けられるためです。
    そのため、この[フォルダ設定]には影響範囲は設定を行ったユーザーのみであることと、フォルダにコラボレーションされているユーザーには反映されない旨を注釈として記載してください。

    5 votes

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  9. Use customer's own email gateway to send email notifications

    Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better document and…

    5 votes

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  10. Failed login email alerts

    It'd be great if the "failed to log in 5 times” email alerts included the time, IP address, location, and what part of Box the user was trying to log in to (e.g. web app, desktop app, FTP, API, etc.) for each of the failed attempts. That’d make it a lot easier to track down any issues on our side, or determine whether there was an internal security issue to investigate. If it could also include similar details about the last couple of successful attempts, that’d also be helpful, just to see if there’s a deviation from a pattern

    5 votes

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  11. Full path to the file in notification e-mails

    I'd like to ask for adding full path to the file (especialy first level) in notification e-mails to use Outlook rules. Starting this year everybody is a member of many BOX groups - less or more important. It would be very usefull to split the notifications into folders.

    5 votes

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  12. Automatically accept incoming collaboration settings should reflect line breaks of Message

    Prepare two users
    One is enable Automaticaly accept incoming collaboration settings, one is disabled this setting.
    create folder
    Share the folder and send an invitation to those 2 user
    Please type any Massege(Optional) like this:
        "Please take a look at
        this"
    

    The user who is enabled Automatically accept incoming collaboration settings received the message by email like this.

    "Please take a look at this."

    Therefore line break should be reflected

    5 votes

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  13. Relay Failure Notifications

    It would be extremely helpful if when a relay fails to execute, or stalls for an extended length of time, the admin gets a notification. Currently if a relay fails, or stalls indefinitely, noone is actually notified, and the only record of the failure or stall is in the tracking log of the individual relay. It would be far more efficient for me as an admin to be proactively notified of the issue.

    4 votes

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  14. Folder Notifications - Bulk / End Of Day / Mid-day Scheduled

    Currently within the user ability to set up notifications - these are for single activities e.g. Uploads, Edits, Downloads.

    The number of notifications can sometimes bombard users sometimes to the point where they are not actively used.

    Would it be possible to expand the notification settings to allow users to schedule a bulk e-mail of all notifications made on a daily basis either end of day or mid-day instead of multiple e-mails.

    4 votes

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  15. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    4 votes

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  16. A dedicated notifications page to allow viewing of past notifications

    I would like a page where all notifications live historically. Right now I am forced to use a small dropdown which is clumsy and not searchable.

    I use notifications to find files that I was added to in the past but not recently enough to appear on recents page.

    the ipad app has a page similar to what I am talking about except it doesnt go back far enough

    4 votes

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  17. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  18. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    4 votes

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  19. Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back em-

    Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back email for those that reply to the no-reply email.

    4 votes

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  20. Reduce the number of hyperlinks in New Share Email Notifications sent to 3rd parties, to reduce likelihood of emails going to Spam

    A number of times, when a Box folder has been shared to someone outside our organisation, the end-user does not appear to receive the email notification. Only later is it discovered in their Email Spam folder.

    It is noted that there are a large number of hyperlinks in these emails.

    Can developers reduce the quantity of hyperlinks in the emails (other than the link to the new share), to reduce the likelihood that the email goes to Spam

    4 votes

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