Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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99 results found
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Speaking to BoxAI
Allowing the option to speak to BoxAI rather than just typing your query.
2 votes -
Prevent auto-scroll during AI answer generation
Description:
When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.This makes it difficult to read longer answers until the generation is complete.
Request:
Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?2 votes -
AI query results resources
One enhancement requested by a customer is within the Box AI query window. The documents from which information is pulled be linked within the response alongside the relevant text and at the end of the response (image 1), rather than be listed only at the end of the response (image 2).
2 votes -
A feature that suggests prompts related to search results
We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
but there are many cases where it is difficult to input specific prompts when asking the AI questions.
As a result, even though we actually have enough materials to get the desired answers,
the AI returns a message saying "No related content found,"
which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
Example：
When…2 votes -
Copy in Markdown format
I'd like to be able to copy Box AI's answers in Markdown format.
Especially in tables.2 votes -
Custom suggested questions assigned to a Box AI agent
Need ability to craft our own custom suggested questions (i.e. quick select user prompts) at time of creating a custom agents in the AI Studio. These suggested questions should latch to the relevant custom agent so that when a user selects a unique agent, the suggested questions that are presented to them are specific to that agent purpose.
2 votes -
BoxAI save chat to Box Notes or Document
On top of the copy button, you should be able to save your whole conversation to a Box Note or some kind of document. Including links and citations.
Sometimes I will have a back and forth asking and summarizing points in a document and it would be nice to save that history for others to see.
2 votes -
HTML files should also be supported by Box AI
Currently, HTML files are not supported by Box AI.
As we move forward with the use of Box AI, we have a department that frequently uses HTML files, and that department requested that we use Box AI to obtain information from HTML files.
As such, we would like you to improve this so that HTML files are also supported by Box AI.＜HTMLファイルもBox AIのサポート対象とする＞
現在HTMLファイルはBox AIでサポートされていません。
Box AIの利活用を進める中で、HTMLファイルを頻繁に利用する部門があり、その部門からHTML ファイルから情報を取得するために Box AI を使いたいとの要望がありました。
そのため、HTMLファイルもBox AIのサポート対象とするよう改善してほしいです。2 votes -
Hi there! I'm trying to make the power of Box AI accessible to my users.: Want ability to embed AI Agents, and assign an Agent to a Hub.
Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.
I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
2. Unlock the blue/white Box Cloud image (see: "RC HR…2 votes -
Box AI Prompt Closes on Outside Clicks
Box AI prompt screen automatically closes when clicking outside of it. This issue becomes particularly problematic when using digital adoption tools to provide a guided tutorial for Box AI. When users click on the tutorial, it is interpreted as clicking outside the Box AI prompt, causing the prompt to close. As a result, the educational guide cannot be executed effectively.
2 votes -
Use Box Hubs and BoxAI to let me find previously crafted responses to similar questions
I want to be able to put a series of documents (dozens or even a hundred of PowerPoints and Excel files) into a Hub and then ask Box AI to find where I've answered a previous question before, identify the file in which it found it and even tell me the location if possible, such as a slide number.
I had hoped Box AI and Box Hubs already worked this way, but after some failures I worked with Box Support who confirmed that it does not work that way, at least not yet.
2 votes -
Integrate Computer Vision into Box AI
As far as i understand currently Box AI only works for assets which have a text representation. It would be great if you could add computer vision to Box AI (could be achieved by adding LLM tooling provided e.g. by GPT-4o-mini) in order of being able to extract text content from scanned images and ask questions about for the content.
The generated text content could be stored as a text representation as well which would speed up subsequent Box AI calls for the same asset.2 votes -
Document Manipulation & Editing Capabilities
Ability to extend Box AI’s capabilities to perform calculations within certain documents (spreadsheets) and extract or insert this information into a box document or worksheet. For example, when calculating two fields within a spreadsheet, Box AI outputs this in a table view and can insert this information into the document as a separate field or a separate worksheet. This functionality is available in ChatGPT 4.0, Copilot, etc.
2 votes -
Recognizing Faces and Tagging Images
Our company uses a lot of archival images. If the AI feature could identify faces and suggest naming/tagging (the same way most smartphones do now) that would be very helpful. If searching that person's name could populate all of their tagged images that would be ideal. Thanks!
2 votes -
AI Photo enhancement
Photo enhancement – “fills in the pixilated blanks” on a photo so that it is clearer and perhaps more flexible to be zoomed. We get a lot of cellphone pictures for potential use that are framed nicely but low quality.
2 votes -
Enable Third-Party Generated Preview Content
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway…
1 vote -
Please make it so Box AI can compare the pixel differences between images.
We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.
Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.
1 vote -
Enable vertical resizing of the prompt input field (keep the default single-line view)
Editing long prompts is cumbersome when the input area can’t expand; many of us draft in an external editor and paste the text back. Keeping the default single-line view is fine, but please allow vertical resizing of the input field as needed.
This change would:
• Preserve the current UI
• Significantly improve readability and efficiency for long-prompt editing
• Increase overall product value by boosting user satisfaction and retentionIf you agree, please show your support with an upvote (👍).
1 vote -
Support for Bring Your Own AI Model (BYOM)
This request is to support customers who want to bring their own foundational or custom trained models and use them with Box AI. This would also allow security focused customers to have full control of the AI boundary by integrating with their own private instance of platforms like Bedrock or other third parties.
1 vote -
Generic Box AI for Box employees
Can we have an employee version of the Box AI that has access to all generic Box notes for employees and Confluence pages. This will speed up the process of getting answers to internal employee questions.
1 vote
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