Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
113 results found
-
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
97 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
83 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。60 votes -
Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
53 votes -
Want to be able to specify the number of times each user uses BoxAI
Want to be able to specify the number of times each user uses BoxAI
Box AI can currently limit the number of users who use it, but it is not possible to limit the number of times it can be used.
This is very inconvenient. I would like to be able to specify users who can only use Box AI up to 20 times, or specify users who can use Box AI more than 20 times.BoxAIのユーザーごとの利用回数を指定できるようにしたい
Box AIは、現状利用するユーザーを制限することはできますが、利用回数を制限することが出来ません。
これは非常に不便です。20回までしかBox AIを利用出来ないユーザーを指定、または20回以上利用出来るユーザーを指定出来るようにしたいです。44 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
40 votes -
Expanding the scope of BoxAI
Box AI works on single documents, but we also want to use it as a file search function across folders and Box as a whole. For example, I would like to have various company regulation files in a box and ask them to answer questions about what kind of application they should make when getting married.
35 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
29 votes -
AI chat history should be saved
Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.
25 votes -
About the accuracy of Box AI for Hubs
I'm trying out the beta version of Box AI for Hubs.
I expected this feature to be able to combine information from multiple documents within Hubs to generate an answer.
However, at the moment, even though there is relevant information in the documentation within Hubs, only general answers are returned, and no satisfactory answers have been obtained.
As it is, it would be difficult to deploy it internally, so we would like to see further improvements in the accuracy of AI.
Please note that all content is written in Japanese.23 votes -
AI Video Summary
If it could review hours of footage from meetings or other events and make suggestions on key moments and key points delivered.
22 votes -
Can we get the ability to set which agent is the default agent per hub?
It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.
21 votes -
New shortcuts to AI in Box Notes
A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
It is a small thing, but it is troublesome, so I would like you to change the specification.
Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
Idea 2: Change the shortcut to something else instead…21 votes -
Copy the answer from Box AI into a new file
When getting answers from Box AI on Box AI for Documents, I would like the questions and answers to be copied into a file so I don't lose the information I got
21 votes -
box AI for meeting transcripts
Will Box AI have capability to capture speech and write into Box Notes? We use Box Notes for all our internal meetings so having Box AI in Box Notes is great but could it also capture the meeting discussion and create a full transcript of the meeting? Maybe via Box Mobile or using Zoom integration with Box? Thinking similar to GONG call recordings.
21 votes -
Make docuworks files compatible with Box AI
富士フイルムビジネスイノベーション社のdocuworksファイル（xdw）を対応してほしい
I would like Fujifilm Business Innovation's docuworks file (xdw) to be supported.
20 votes -
Add Box AI support for MP4 and other video file formats
Add Box AI support for MP4 and other video file formats.
Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.
20 votes -
Bulk grant and remove permissions to Box Hub.
When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
It would take too much time and effort to do all of this manually, one by one.[日本語訳]
BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。19 votes -
Feature to Search Including Past Versions with Box AI
Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it…19 votes -
AI Redaction
Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.
19 votes
- Don't see your idea?