Edit User - Add 'Device Name' and 'Device ID' to Installed Applications Section
The 'Installed Applications' section when editing a user on the Managed Users page currently only shows Application Type (e.g., iPhone) and Install Time.
This is problematic when a user has multiple devices (e.g., two entries for iPhone or 2 entries for Sync due to being logged in on more than one device).
Box already tracks Device Name and Device ID in the export of Usage Logs for 'Add Device Association', so Box should also expose this information on the Managed Users page.
REQUEST: Add 'Device Name' and/or 'Device ID' column to 'Installed Applications' section when editing a user on the Managed Users tab.
This suggestion is not under consideration for the current or future roadmap. We may revisit adding new functionality to the Installed Apps section with more customer requests for this data.
AdminApurva Parikh (Admin, Box) commented
When looking at a user's account in the Admin Console - we'd like the ability for drill down detail on individual Box Sync and Box Mobile installations (e.g. device type/model, last used, etc.)