ELIMINATE the display message " We're sorry, this file type is not currently supported" " as it terrifies our customers
Display message "We're sorry, this file type is not currently supported" scares our customers on the download shared link page. They think it is an ERROR and will not download the .ISO or other file that cannot be PREVIEWED. Make the message SPECIFIC to PREVIEW:
"Preview not available for this file type, click Download to continue"
or just
"Preview not available for this file type"
Saying it is UNSUPPORTED means too many bad things. If this is not fixed, we will leave BOX. Seriously.
3
votes
Anonymous
shared this idea
Interesting feature request! However, we’re not able to prioritize it at this time due to competing priorities.