Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1135 results found
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Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…3 votes -
Schedule Security logs report
There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.
1 vote -
Change the word of the Reauthorize button for custom apps
After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
After that, app approval is completed by clicking the Reauthorize button in the pop-up.However, the button on the app's…
4 votes -
Additional Sorting Options for Managed Users in Users & Groups
I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.
Currently, sorting is limited to Name, Email, and Storage Used.
It would be extremely helpful to include the following:
Sort by Last Activity
Enables identification of users who have never accessed Box or who are inactive.
Helps admins determine which accounts can potentially be cleaned up or require follow‑up.Sort by Status
Allows quick visibility into which users are disabled in Box.
Supports faster lifecycle management and removal of stale or unused accounts.
While this information is available through reports,…
1 vote -
Retention policies should lift automatically even if disposition action is set to "none"
Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.
Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when…
1 vote -
Expired Shared Link lookup for Admins
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.
Many times, users are reaching out to Technical Support because a Shared Link is Expired.
Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)CSM filing on behalf of customer
13 votes -
Log in as “AutomationUser” from the new UI Content Manager
Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality…8 votes -
Notify Owners and Co-Owner on colaborators expiry
It seems that today only the colaborators are infomed prior to colaborator expiry. From my poinbt of view it would be important, that both Owners and Co-Owners receive the expiry information too. I our setup Box system users own all level 0 shared folders, so Co-Owners would be required to receive the notifications as well.
1 vote -
1 vote
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View suppression list
I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.
29 votes -
Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote -
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote -
Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.
The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.
This eliminates manual steps and ensures consistency in access control.
Why It’s Valuable?
Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.
Consistency: Reduces human error by ensuring the new user has identical access as the reference user.
Scalability: Ideal for large organizations where teams share common folder structures.
1 vote -
Large Folder Operations dashboard with status, ETA, rollback, and reporting
Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.
During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.
A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.
Proposed Capabilities
-Status Tracking — show all active or queued large folder transfers (ownership, move, or…
2 votes -
Add specific error message for managed users whose domain is owned by another tenant
When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.
Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.
1 vote -
Co-Admin Self-Service Recovery for Deleted Accounts and Content
Would love if Box could provide Co-Admins the ability to recover deleted accounts or folder/files from a deleted account within their own tenant without having to raise a support ticket with Box.
2 votes -
Forced termination of suspicious outbound collaboration
We request implementation of a method for administrators to forcibly cancel invitations received by users under their management.
While outbound collaboration in Box is free and convenient, it is also highly dangerous.
It can be exploited by attackers seeking to misplace files or spread malicious files by sending invitations, or by employees planning to leave who receive invitations from their personal accounts to extract information.While inbound collaboration allows logging, outbound collaboration does not even permit this, leaving administrators virtually powerless.
Currently, administrators can only take the following two actions against these highly dangerous behaviors:
① Control “future” outbound collaboration…1 vote -
AI units insights
Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.
I would like to have:
Graphical representation of AI Units consumed
Daily breakdown of consumption data
Ability to identify workflows causing usage spikes or dips
On-demand access to usage insights3 votes -
We want to enable a custom app partially by specifying users/groups
A feature has been released for integrated apps that allows you to partially enable them by specifying groups or users, but we would like a similar feature for custom apps.
カスタムアプリをグループ・ユーザーを指定して部分的に有効化したい
統合アプリについて、グループ・ユーザーを指定して部分的に有効化する機能がリリースされましたが、カスタムアプリについても同様の機能が欲しいです。
29 votes
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