Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1119 results found

  1. Request:Unmanaged users Behaviour

    There is a folder whose collaboration is allowed for only internal ( At folder settings, Restrict collaboratio within our company is checked )
    One unmanaged user who uses company email domain but is associated with free box account is invited the folder, he/she is successfully invited. But auto expirtation for external collaborators ( which is set on enterprise settings) is also adopted to the user. This seems unnatrual and it is not reasonable.

    This is said by design, but could you consider improvng either 1 or 2 ?
    1. if a folder is only allowed to collaborate internal, please restrict…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Creating accounts containing double-byte characters should not be allowed, which violates RFC5322

    Creating accounts containing double-byte characters should not be allowed, which violates RFC5322

    (Reason)
    Currently, it is possible to create a new account containing double-byte characters in an email address, but it cannot be activated because it cannot receive mail. However, as a result, accounts containing double-byte characters exist like zombies.

    In some external cloud services (Salesforce), this causes errors when retrieving the user list, but the root cause of this problem in the first place is that Box can create new accounts containing double-byte characters, which violates RFP5322 "3.4.1. Addr-Spec Specification," so I would like to see this specification changed.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Email Distribution List for Invoices

    An option to forward invoices to multiple recipients in cases where various departments or vendors need copies of them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Multiple Billing Contacts / Distribution option for invoices

    Ability to add multiple billing contacts, or a distribution list, so invoices will be sent automatically to different personnel, departments, or vendors who need them such as a parent company, or compliance.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the

    <Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI>
    In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
    However, with the new UI, it is not possible to narrow down groups using filter conditions.

    We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
    If there were a large number of accounts, the users to be deleted were grouped…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. view group members without having other permissions

    Need the ability to let users view the members of a group without being able to add the group to folders. We have several requests to do this, but changing the View permission from Admin only needs to be separate from 'sharing'.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Additional User Details in admin

    When a user is created or provisioned, it would be highly beneficial to have the capability to add additional details about the user that can be displayed in the user report. For instance, we would like to include the user's department and their cost centre as two separate fields that can be reported on. This would allow for a more granular level of detail in the user report, making it easier to categorize and analyze user data based on these specific attributes.

    Furthermore, it would be advantageous to have an insights chart that leverages these additional fields. For example, a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. External Users Count + Quicker Updates

    1. The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.

    2. We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Setting to prevent service account from creating new folder at root level

    We request a setting to prevent service account from creating new folders at the root level.

    [background]
    Service accounts are able to create new folders at the root level even when the Restrict Content Creation setting is enabled.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. External collaboration Allow list per group

    We would like to limit the external collaboration to allowed domains for a specific group not the entire tenant.
    This is useful when the subsidiary company, especially a financial company, can have a limited external collaboration for security reason.

    106 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Shared link setting for each Account from Admin Console

    We can set external collaborator setting for each users from Admin Console but we cannot set Shared Link setting for each users from Admin Console.
    If the tenant uses Open Folder Taxonomy, all users can control shared link setting.
    Especially 「People with the link」 is concerned by some Open Folder Taxonomy tenants.
    Could you add Shared link setting for each Account from Admin Console?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability to make an account READ-ONLY which includes Download restriction

    For security purposes, we need to set accounts to READ-ONLY mode. Currently, Box offers four account status options: Active, Inactive, cannotdeleteedit, and cannotdeleteedit_upload.
    Unfortunately, none of these statuses allow for a true read-only setting. The latter two statuses still permit downloading, which poses a risk of data exfiltration from Box. The Inactive status is also not suitable, as it prevents all collaborators from accessing shared content. We request the creation of a READ-ONLY status to address this need.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Request for improved expiration date setting for invited collaborators

    We use Box's collaboration features to work on projects with outside contractors. The duration of these projects varies from one month to several years.
    Suggestion 1: We would like the folder owner to have the flexibility to change the expiration date of the collaborator.
    Suggestion 2: I would like to see the “Automatically delete invited collaborators” setting add multiple items that are the same as “Delete after days”.
    If you can achieve either of these, we will be able to control the collaboration of external accounts in detail.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I would like the Help Center to clearly state what you can and cannot do depending on the edition.

    [Sorry, I'm using a translation site.]

    I'm an agency employee, and this is a story I heard from a customer who I supported with the implementation of Box.

    "I tried to use BoxShuttle in a Business Edition environment. I was a co-administrator, but there was no Shuttle menu in the admin console, so I looked up the Box Help Center and found that it can be used if the co-administrator has the correct permissions. However, with Business Edition, you just "enable" the co-administrator, and there is no such thing as correct permissions. It wasn't until I contacted them that I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,

    I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Restrict eternal invites to admins only

    I would like an option that would restrict external invites to admins only.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Request the ability to suppress emails during user provisioning in Box

    When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.

    【In Japanese】
    <タイトル>
    Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
    <本文>
    Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Show which users are inactive users when enabling to certain users in Box Sign, Relay etc

    When enabling Box Sign, Relay and other additional features to only certain users, error is shown if there are inactive users.
    The error does not show which users are inactive so when the admin is not aware of who is the inactive users, it takes time to remove the inactive users.
    It would be great if it shows which users are identified as inactive users.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Alerts when large amounts of data are being moved

    We would like the option to receive alerts if someone is attempting to move or delete a large amount of data from it's original location in Box. This way we can keep users from mistakenly moving large folders and losing them.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base