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770 results found

  1. About BoxDrive upload error notification messages

    <BoxDrive upload error notification off function added>
    Regarding the desktop notification method when a BoxDrive upload error occurs,
    From version 2.41 onwards, a message similar to a Windows notification may be displayed.
    I would like each user to be able to set whether or not to display the message.

    supplement:
    Since it was not displayed until now, past errors are accumulated,
    Since the accumulated amount is displayed as a message, some users may have more than 200 messages displayed, and the messages will be displayed periodically until they are resolved.
    Since it will take time to resolve the error, I…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive…

    58 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Admin →
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  3. Disable offline access for specific folder

    We would like to have a feature to disable Box Drive offline access for specific folders. Our users try to download the whole department folders and sensitive folders without realizing it. This is causing issues with disk space and compliance and there is no way to control this at the folder level, as Editor will have default access to download all files offline.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. I want to set the file update interval to every 5 seconds.

    Box Drive accesses the BOX servers every second, so 10 million access logs are logged per month. To control this, we would like to be able to set the update time of files and folders.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache

    Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.

    I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.

    Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).

    Uploading in 1 go from the web portal fails miserably.

    Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.

    Copying files from my NAS to Box Drive requires a tedious, manual process due…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Fix "missing" files bug in Box Drive

    Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

    Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

    EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Make Box drive larger

    It would be useful to make Box Drive window larger for when searching.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. Explorer

    When you open a folder in Explorer format and use BackSpace to go back from where you opened it, the opened folder will be hidden from view in the reduced window. If there are only a few displayed items when you return, there is no problem because you can see everything, but if there are a lot of files and folders (more than can be displayed in the reduced window), some of the objects visible in the window will be displayed. , it goes out of its way to be one of the topmost files and folders. why? When I…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    134 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  11. Open in Box Drive

    Ability to click a link that opens the current web box folder on the local Box Drive. This would allow for quick local file editing when you navigated to the folder via web Box.

    7 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Shaking BoxDrive

    My Box constantly shakes. When I open up my Box Drive on my browser, the entire page glitches and shakes.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese…

    8 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Sometimes when working with AutoCAD files, the external references in the CAD files lose their path.

    It would be great if the external references (external files) are kept in the CAD file and not lose their paths. (I do wonder if this is happening because the path is too long).

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. 1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Remove box Icon from menu bar in macOS

    There should be an option to remove the box Icon from the menu bar un MacOS

    20 votes

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    8 comments  ·  Box Drive  ·  Admin →
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  17. Be able to upload Box files from my account to another cloud storage (like Degoo)

    Be able to upload Box files from my account to another cloud storage (like Degoo)

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Box Online Only

    Admins should be able to decide which groups of users are allowed to use Box Drive versus Box online only. Box Online only would increase security in that users would not be able to download files and would be forced to edit/view files in browser only. This helps tremendously in securing data that contractors need to access.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Show who has locked a file in Box Drive

    In the Webapp you are able to see who has locked a file, in Drive you cannot see this unless you navigate to the web. Heavy Drive users/customers require this information in the Drive UI

    9 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Unify move and copy behavior between BoxDrive and the Web browser.

    There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
    In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
    However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
    Since there are many users who use BoxDrive as their main application, we would like to see the…

    43 votes

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    0 comments  ·  Box Drive  ·  Admin →
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