Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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108 results found
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I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
83 votes -
MCP
I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.
Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.
I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content,…
1 vote -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
9 votes -
Match between Box AI for Hubs answers and reference information
The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.-in Japanese-
Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。3 votes -
AI Redaction
Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.
20 votes -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…1 vote -
We want to gain insights from images inserted in Notes using Box AI for Notes
Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい
現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。18 votes -
Don't make Box AI the default
Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.
11 votes -
Request for a Box AI Add-on for Desktop Applications
Dear Box Support Team,
I would like to submit a suggestion regarding the enhancement of Box AI functionality.
I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
If Box AI could be…1 vote -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
7 votes -
Box AI Describe Changes in File Versions
It would be useful if Box AI was able to tell me what has changes between different versions of documents.
For example, if my coworkers were updating a report or presentation while I was out of the office, it would be great if I could ask Box AI what changes have happened in the past x-number of days to the document to quickly bring me up to speed.
4 votes -
AI Agent model fallback
There are times when a specific AI provider has outages or inconsistencies in service, leading to degraded Box AI Agent performance. It would be good to be able to specify a fallback model in the event of elevated errors to ensure the agent continues to function.
1 vote -
Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
Feature to Search Including Past Versions with Box AI
Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it…19 votes -
Box Extract needs to be limited to run against x number of pages, not all pages.
Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI…
2 votes -
Multilingual Support in the Prompt Library
We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
We are confident that this would be a highly impactful update for many users!「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、［アカウント設定 ＞ 言語］ で選択した言語と連動させていただきたいと考えております。
このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。1 vote -
Please make it so Box AI can compare the pixel differences between images.
We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.
Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.
2 votes -
AI Model Name Display
When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.3 votes -
Speaking to BoxAI
Allowing the option to speak to BoxAI rather than just typing your query.
2 votes -
Prevent auto-scroll during AI answer generation
Description:
When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.This makes it difficult to read longer answers until the generation is complete.
Request:
Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?2 votes
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