Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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133 results found
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Request to Change Message Sending Shortcut in Box AI
I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.
Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.
Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior
【日本語】
Box AIで、Enterキーで改行し、Ctrl＋Enterで送信できるようにしてほしい。現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。
Ctrl＋Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。
5 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
4 votes -
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
138 votes -
Request for UI improvement of Box AI for Hubs
Content: Currently, in Box AI for Hubs responses, sharing reference materials is displayed as a number, which requires a click each time and makes the display difficult to understand.
We would like to request improvements to make it easier to access reference materials, such as by changing the subject line instead of the number.件名：Box AI for HubsのUI改善要望
内容：現在Box AI for Hubsの回答で参考資料の共有は番号で表示される為、都度クリックが必要となり、表示がわかりにくいです。
番号ではなく件名等へ変更する等、参考資料をわかりやすくアクセスできるよう機能改善要望をします。28 votes -
Can we get the ability to set which agent is the default agent per hub?
It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.
22 votes -
Include Past Editors in AI Home Person Search
When using [Search for a person] in AI Home, please include not only the file's last modifier but also users who have edited the file in the past.
AI Homeの人物検索に過去の編集者を含める
AI Homeで[Search for a parson]をしたいした際、ファイルの最終更新者だけではなく、過去にファイルを更新したユーザーも対象にして欲しい1 vote -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
3 votes -
Use Radio Buttons for Single-Selection Folder Picker in Box AI Home
When picking a destination folder for files generated in Box AI Home, the folder picker uses checkboxes. Since users can pick only one folder, radio buttons would provide a clearer and more appropriate selection experience.
2 votes -
Load Images from a Document into AI Home
When converting document files to HTML format in AI Home, the images contained in the document files are not included in the AI’s response. We would like the images in the document files to be read and included in the AI Home response.
-in Japanese-
AI HomeでドキュメントファイルをHTML形式に変換するとき、ドキュメントファイル内にある画像はAIからの回答に反映されません。ドキュメントファイル内の画像も読み込んで、AI Homeからの回答に反映されるようにしてほしい。1 vote -
Leveraging AI for administrative tasks
I’d like to leverage AI to handle administrative tasks, such as identifying users who are barely using Box and removing them if they do not need a license. Right now, I can run a report, but it would be helpful if I could ask AI to show me all low-volume users. I’d also like to be able to look at high-volume users and activity that may indicate something beyond just doing their job.
3 votes -
Per-Application Control for AI API
【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
4 votes -
Pin, Save, and Organize Box AI Sessions for Reuse
Let us pin, favorite, or save Box AI session conversations so we can get to them more quickly. Perhaps even let us organize them within Collections.
We can currently search and browse our session history, but for those sessions we need to come back to frequently, the ability to favorite them or add them to a collection would let us get to them more efficiently.
1 vote -
Separate the LLM disablement settings for Box Agents and Custom Agents
With the recent release (Admin model controls for the Box Agent), disabling an LLM also makes it unavailable for selection when creating a custom agent in AI Studio. However, there are cases where customers want to remove an LLM from the models available for Box Agent while still allowing it to be used in custom agents for specific scenarios.
【日本語】
LLM無効化の設定をBox Agent用とカスタムエージェント用と分離してほしい管理コンソールで特定のLLMを無効化するとBox Agent（Box AI Home, Hubs, Notes, Documents）だけでなくAI Studioで作成するカスタムエージェントでもそのLLMが利用不可になります。これは特定のシナリオで特定のLLMを利用したいユーザーのニーズに反するため、個別に設定できるようにしてほしい。
1 vote -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
13 votes -
Bug: Box AI for Hubs citation links redirect to Hub shared link instead of direct file URLs
There is an issue in Box AI for Hubs where the citation links (e.g., [1], [2]) in AI responses fail to lead directly to the source files. Instead of pointing to the specific file's accurate URL, the links incorrectly direct users to the Hub's overall shared link URL, preventing users from accessing the referenced file.
This bug occurs frequently, especially when a Hub is shared with other users via a shared link.＜Requested Enhancement / Expected Behavior:＞
Please fix this behavior so that citation links in Box AI for Hubs always direct users to the exact URL of the referenced…1 vote -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
4 votes -
Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
9 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
42 votes -
Generate Shareable Links for Box Agent with Specific Content Specified
We would like to request a feature for Box Agent that allows users to generate a shareable link with specific content specified.
By creating a shareable link with the content that serves as the premise for the prompt specified in advance, the link creator would be able to create a chatbot based on the intended knowledge.
We would like to request this feature.【In Japanese】
＜タイトル＞
Box Agentについて、特定コンテンツを指定した状態での共有リンクの生成機能＜本文＞
Box Agentについて、プロンプトの前提となるコンテンツを指定した状態での共有リンクを作成することにより、共有リンク発行者が意図するナレッジをベースとしたチャットボットを作成することができる。
このような機能を要望する。2 votes -
Implement XAA for Box GCP
Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.
1 vote
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