Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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123 results found
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Implement XAA for Box GCP
Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.
1 vote -
AI chart interpretation, and visual element recognition
OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image
4 votes -
Bulk grant and remove permissions to Box Hub.
When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
It would take too much time and effort to do all of this manually, one by one.[日本語訳]
BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。19 votes -
Add VTT (transcript) file support to Box AI
Request:
Enable Box AI (Ask, Extract, Hubs, Agents) to ingest and analyze VTT (.vtt / WebVTT) files.Reasons:
VTT is the default transcript format for Zoom and Microsoft Teams, so a massive volume of VTT files is already stored in Box.
Transcripts contain high-value data (decisions, action items, customer voice, Q&A), but Box AI currently cannot read them at all.
Leaving this data unusable is a major lost opportunity for Box AI's value.Nice to have:
VTT preview support in Box Preview.
要望：
Box AI（Ask / Extract / Hubs / Agents）で VTT（.vtt / WebVTT）ファイルを取り込み・分析できるようにしてほしい。理由：
VTT は Zoom と Microsoft…1 vote -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
1 vote -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
Platform activity
I’d like to request access to Platform activity data extending beyond the current one‑year retention period.
1 vote -
Leveraging AI for administrative tasks
I’d like to leverage AI to handle administrative tasks, such as identifying users who are barely using Box and removing them if they do not need a license. Right now, I can run a report, but it would be helpful if I could ask AI to show me all low-volume users. I’d also like to be able to look at high-volume users and activity that may indicate something beyond just doing their job.
1 vote -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
16 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…2 votes -
all
all folder integration
1 vote -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
4 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。61 votes -
Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features
When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.
Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?
1 vote -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
85 votes -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
9 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
9 votes -
Box Extract needs to be limited to run against x number of pages, not all pages.
Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI…
3 votes
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