Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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125 results found
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Box AI Access to Public Internet
Ability for Box AI to search the public internet
2 votes -
Request to Change Message Sending Shortcut in Box AI
I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.
Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.
Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior
【日本語】
Box AIで、Enterキーで改行し、Ctrl＋Enterで送信できるようにしてほしい。現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。
Ctrl＋Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。
3 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
2 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
41 votes -
Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
8 votes -
Generate Shareable Links for Box Agent with Specific Content Specified
We would like to request a feature for Box Agent that allows users to generate a shareable link with specific content specified.
By creating a shareable link with the content that serves as the premise for the prompt specified in advance, the link creator would be able to create a chatbot based on the intended knowledge.
We would like to request this feature.【In Japanese】
＜タイトル＞
Box Agentについて、特定コンテンツを指定した状態での共有リンクの生成機能＜本文＞
Box Agentについて、プロンプトの前提となるコンテンツを指定した状態での共有リンクを作成することにより、共有リンク発行者が意図するナレッジをベースとしたチャットボットを作成することができる。
このような機能を要望する。2 votes -
Request for AI Unit Usage Limits by User and Group
We would like the ability to control AI Unit consumption at both the user and group levels.
Currently, AI Unit usage can be difficult to manage across different departments and user types. We would like administrators to be able to:Set AI Unit usage limits for individual users
Set AI Unit usage limits for groups or departments
Receive alerts when usage approaches configured limits
Prevent excessive AI Unit consumption and improve cost controlThis enhancement would help organizations govern AI usage more effectively and allocate resources according to business needs.
1 vote -
Implement XAA for Box GCP
Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.
1 vote -
AI chart interpretation, and visual element recognition
OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image
4 votes -
Bulk grant and remove permissions to Box Hub.
When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
It would take too much time and effort to do all of this manually, one by one.[日本語訳]
BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。19 votes -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
1 vote -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
Platform activity
I’d like to request access to Platform activity data extending beyond the current one‑year retention period.
1 vote -
Leveraging AI for administrative tasks
I’d like to leverage AI to handle administrative tasks, such as identifying users who are barely using Box and removing them if they do not need a license. Right now, I can run a report, but it would be helpful if I could ask AI to show me all low-volume users. I’d also like to be able to look at high-volume users and activity that may indicate something beyond just doing their job.
1 vote -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
16 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…2 votes -
all
all folder integration
1 vote
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