Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

437 results found

  1. Subfolder Sync: Don't Sync the Files Located in the Parent Folder Path

    One of the nuances of Box Sync 4.X's 'subfolder sync' feature is that files that are located in the folders of the parent path for the synced subfolder are also synced, which creates a weird, and unexpected, experience for end users.

    Reference: https://community.box.com/t5/Box-Sync/How-Do-I-Sync-Subfolders-In-Box-Sync-4-0/ta-p/116

    REQUEST: Fix this behavior so that even when only a subfolder is marked for 'syncing', none of the files in the parent folders are also inadvertently synced, and instead only sync the parent folders to keep the path in tact.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Ability to lock files from within application once they're open

    Our users would like the ability to lock a file once they have already opened a file in Box Edit/Box Drive/Box for Office.

    They would like the ability to do this within the document without having to navigate back to the webapp or sync to lock the file.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  eshi responded

    Box for Office automatically locks a file when it’s being worked on. We don’t currently have plans to do this or Box Edit.

  3. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Setting to adjust Box Edit startup launch when MSI is installed

    User would like to a way to prevent Box Edit and Box Local Comm Service from running upon startup. They have the MSI installed and all users in their environment do not utilize Box Edit. User would like a way to prevent Box Edit/Local Comm Service from launching for those users who do not utilize Box Edit.

    It still doesn't make sense to have to have the process running for all users when not everyone would be using the application. This would be applicable to both a virtual and non virtual environment since the same settings would apply to computers…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Folder-Level Sync Controls: Restrict External Collaborators from Syncing a Folder

    We disable the Sync usage for our employees for security reasons. However , there is no method to disable Sync usage for external collaborator for the collaborated folders.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  lwang responded

    We are focused more on the Office native integration.

  8. Support Kerberos on Macs

    Box currently supports NTLM V2 on Windows Box Sync, but only support NTLM v1 (with a keychain entry) on Mac Box Sync. Additionally, Kerberos is supported in the login flow (via the embedded browser) but not for the actual network requests that Box Sync makes.

    As such, some organizations would like Box Sync to fully support Kerberos as an authentication method for the login process AND for all network requests.

    Request: Add full authentication support for Kerberos.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Outlook: Option for Attaching Actual File (Not the Shared Link)

    Allow user to attach actual file (not the shared link) when using the 'Attach from Box' button within Outlook (via Box for Office).

    Currently when a user uses the 'Attach from Box' button in Outlook, they're only able to add the file's shared link to the email. There are various scenarios where users (still) need to attach the actual file instead.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  eshi responded

    This does not align with our product philosophy. Users can attach a shared link with download permissions.

    I would be interested to hear the use case for attaching files directly to the email.

  11. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Auto-update Python

    The version of Python that is installed with Sync doesn't auto update. Concerned about security vulnerability.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Python 2.7 and 3 are both supported releases. Python 2.7 will be supported through 2020.

    We review and update our python version periodically through Sync auto-update. We currently use python 2.7.9 with Box Sync. We plan to update to the latest version (2.7.11+).

    We only install Python to Box specific location on Windows (%ProgramFiles%\Box\Box Sync) and Mac (inside Box Sync.app bundle). Other applications will not use our python installation.

    We reviewed the CVE list of Python and there’s no CVE that requires immediate update from 2.7.9.

  13. Mac: Publish Box Sync in Mac App Store

    We use the Mac App Store as a software distribution method to lower the overhead associated with deploying software to our users.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add "Cancel" Button to dialog window when removing a folder from Box Sync

    When deleting a folder through Box Sync, a confirm deletion window pops up and warns the user that deleting the folder will remove it from all collaborator accounts but unsyncing will remove the folder from their computer only.

    It then only gives the option to click the buttons "unsync" or "delete". User thinks there should be an option to cancel to better account for user errors.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bookmarked items do not sync and are not visible in the Sync client

    We use Box bookmarks to avoid content duplication. Since we also use Sync, it is a confusing end-user experience

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add QoS ability with Sync

    Throttle incoming and outgoing traffic in Sync 4.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Support Routing to 2 (Or More) Proxies for Network Traffic

    Currently Box Sync only supports routing traffic through 1 proxy (identified via leveraging the PAC file on the computer)

    We have advanced network traffic routing schemes in place and need the ability to route Box traffic selectively to 2 (or more) proxies based on:

    -Bandwidth/volume of traffic (i.e., routing uploads/downloads through a different proxy than all other Box traffic)

    -Security (i.e., monitoring and visibility requirements for some traffic but not other traffic)

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base