209 results found

1. Support articles

   Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

   Here are FIVE Suggestions:

   1.

   Add 'Support' as an option on the menu above.

   2.
   Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

   Box Sync Troubleshooting Basics

   https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

   It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little dots + More Actions, then select ‘Sync’

   I only accidentally found that after wasting A LOT of time trying to send my sync report, etc.

   That is a basic issue. It should appear in that article.

   ---

   3.
   At the bottom of the article (and probably all support articles), there is a line of text that says: “Was this article helpful?”
   The options are Yes and No.
   If the person clicks ‘No’ they should be presented with a text box where they can leave a message saying what the problem is. That would let Box get the feedback it needs to improve articles. Just collecting a ‘No’ does not help.

   Also, that text box would let the person submit the suggestion right away, instead of having to dig around to try to find a way to submit it (which many of us will not do) and waiting for the chat.

   ---

   1. I wasted lots of time on chat, just to submit this suggestion.
      

   That chat person wrote, "You can also submit your feedback on this site: https://pulse.box.com/forums/909778-product-feedback"

   That link should be provided here: https://community.box.com/t5/Contact-Support/ct-p/BoxSupport#

   ---

   5.
   Typing in this little box and needing to scroll up and down to see just a few lines at a time is a lousy experience. Every other website in the world lets you drag the corner of the box to make it larger and easier to read. Please do the same.

   Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

   Here are FIVE Suggestions:

   1.

   Add 'Support' as an option on the menu above.

   2.
   Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

   Box Sync Troubleshooting Basics

   https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

   It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little… more

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2. Ability to edit the "company" field

   Allow users or admins the ability to customize the Company field in users' profiles. This would be particularly valuable in scenarios where one organization is managing users that belong to another organization

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3. Improve Pulse by consolidating Automations, Workflow and Relay into a single thread
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4. Redirect collaborator invite email links to ent.box.com as opposed to app.box.com for enterprises that have Box Verified Enterprise enabled

   Currently, when a managed user in the BVE-enabled instance invites an external collaborator into a folder, the invite email takes the collaborator to app.box.com to login.

   This redirect action, however, will fail with external collaborators who are in China.

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5. Disable notification triggered by integration or specific collaborator

   We are using Druva to back-up the data. But Druva downloads all the data and triggers large amounts of email notifications. We want the ability to disable the notifications for actions triggered by the integration

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6. Have a "Sign out" option so users can switch adobe accounts
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7. User would like to allow .git file types to be uploaded and downloaded via FTP from Box
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8. Increase FTP Directory display to over 20,000 items
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9. PLEASE remove the sidebar/ let users customize view

   Please allow users to customize the view...

   I don't need to see the size of a document in the folder. I don't use the information provided in the sidebar. I would appreciate the option of customizing certain items so then can/cannot be displayed.

   In addition, once I set the "hide sidebar", I don't like having to do that for every folder I view... "set it and forget it". If I set it at my opening page, why does it change when I move through the folder system? It should stay "hidden".

   Thank you.

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10. I want a grid display on the shooting screen of the box capture app

    I want a grid display on the shooting screen of the box capture app.
    Having a grid display is very useful for adjusting the position of the object to be photographed.

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11. Box for Desktop silent installation / Configuring BFD to start running with SSO/SAML silently

    We want to improve the Box experience for all our users without having to inform them about how they install the software OR how they configure it with SSO because then many of them will not install it.

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12. Display full name for Japanese users in WebApp page

    Legacy Web App UI had full name for Japanese end users, but Amsterdam doesn't have as the screenshots below.
    Please display full name for Japanese users in WebApp like legacy UI.

    This is a kind of Internationalization matter because Chinese and Korean name have similar behavior.

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13. Shared link "sort by" toggle

    Ability to choose/toggle how files are automatically sorted when a user opens a shared link (either by updated, file size, or relevance)

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    not planned  ·  AdminAnonymous (Business Analyst, Box) responded

    Thank you for this feedback! This is not currently planned. We will reconsider this with additional demand.

14. Assign Business Unit & Division fields of account profiles based on Active Directory Groups.
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    not planned  ·  dfisher responded

    Thank you for this feedback! This is not currently planned. We will reconsider this with additional demand.

15. Wipe out terms of service acceptance for user and force user to re-agree to terms of service
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    not planned  ·  dfisher responded

    Thank you for this feedback! This is not currently planned. We will reconsider this with additional demand.

16. DICOM annotations in platform

    Are there any API endpoints available with which we can retrieve the annotations (preferably in JSON format) when passed a .dcm file ID?

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17. Video Preview -- Meet wcag 2.0aa compliance -

    https://www.w3.org/WAI/WCAG20/quickref/

    FEDERAL accessibility requirements for videos on Box

    This is going to be federal law. We need Box to comply with this regulation so our content says compliant.

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18. Host Box on our own domain in order to avoid issues when companies block Box domain
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    not planned  ·  Anonymous responded

    Our new release of “Box Verified” is designed to try to solve this issue by allowing a box subdomain that is specific to enterprises (and not to personal users).

    This is a different approach, but there are so many technical issues with the customer-domain approach (HTTPS certs, DNS syncing, etc.) that it is not feasible at this time.

19. Add visible extension on the download icon of the folder

    i.e. download.zip

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    not planned  ·  dfisher responded

    This is of limited value to a majority of our users.

20. Request for integrations with MindBody, Kareo, LabCorp, QuestLab, Genovea, and Paubox
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