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193 results found

  1. Ability for users to customise their email notifications

    Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't

    2 votes

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  2. Setting to be notified when a specific file, folder, or note is modified.

    We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
    Please let me know if there is a solution for this that I am not aware of.

    5 votes

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  3. Out of office replies in comments for those that are tagged and out of office

    When tagged in the comments area the notification is sent to my Outlook email account.
    The user doesn't get a an "Out of Office" reply from my Outlook email as that message is a "no-reply" from box to me. So if I'm out for an extended amount of time, those collaborating in box have no idea I'm out. Is there a way to put some type of available/not available status or notification in box to alert others?

    1 vote

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  4. Notify users when a folder-path download will exceed 256 characters

    When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.

    To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:

    1. When a user creates a folder name for the first time,
    2. When a user downloads an affected…
    1 vote

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  5. Large Folder Operation email notification when the operation is finished

    I would like to have the user and admin to receive an email notification once the large folder operation (LFO) is finished so that each counterpart knows when the operation is finished.

    47 votes

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  6. Unsubscribe from notification on folder / file level

    Our organisation (ad agency, 200+ staff) works for 70+ customers. The customers are assigend to teams. In Box, every customer has a project folder, and a team is assigned to a folder (with editor rights).
    But not all members of a team work for all clients of a team, and even if the work for the respective customer, they do not participate at all folder/files of a customer. Regards notification this means that all team members are spammed with notifications for clients they don't work for and files or folder they never participated on.

    I would mean a huge admin…

    1 vote

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  7. Collaboration Expiry notification to Folder Owner

    When setting the Collaboration Expiry period, only the users effected receive an email informing the termination.
    I would like to the Folder/File Owners to receive it too so that they can extend the collaboration when necessary before the collaboration gets terminated.

    2 votes

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  8. The notice for email when a folder is locked by LFO.

    Folders may be locked in LFO.
    The problem is recognized only when the user manipulates the folder or file.
    If the problem is not detected as soon as it occurs, it will affect business operations.
    Please notify us via email when a folder is locked by LFO.

    【LFOでフォルダがロックされた際のメール通知】
    LFOでフォルダがロックされることがあります。
    ユーザーがフォルダやファイルの操作を行うときにはじめて問題を認識します。
    問題が発生してすぐに検知できないと業務に影響があります。
    LFOでフォルダにロックがかかったときにメールで通知してください。

    3 votes

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  9. Notification email format

    Notifications should include file path or as much of the path the user receiving the notification is authorized for, not just file name and operation (download, upload new verion).

    3 votes

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  10. Prevent duplicate compliance emails

    The ability to archive compliance emails helps us comply with our company's email archiving policy.
    However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
    This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
    Please fix this issue as soon as possible in order to ensure governance.

    (In Japanese)
    コンプライアンスメールが重複して届かないようにしてほしい

    コンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
    しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
    この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
    通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
    ガバナンスを確保するためにも、この問題をできる限り早く解決してください。

    2 votes

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  11. Auto-add 'cc' email addresses

    Automation -- cc-ing an email address so the signed doc will go to the group email or the cc'd email addresses.
    It can be done manually at the moment. However, it would be good to set up in the back end, so the signed document will not go only to me, but it will go to the "cc'd" email address as well.
    Thank you

    1 vote

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  12. Notify user immediately when a file is updated or uploaded.

    We would like the functions or API commands to notify user immediately when a file on the Box is updated or uploaded.
    We would like to be able to trigger the next process on file updates, so we would like the ability to be notified each time an update is made, rather than a periodic notification.

    2 votes

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  13. Ability to use HTML tags in the email signature field of the system.

    Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
    The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".

    (Japanese)
    「システムのメール署名欄にHTMLタグを利用できるようにしたい」

    【管理コンソール>Enterprise設定>システムのメール署名】にHTMLタグを利用できるようにしてください。
    太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。

    5 votes

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  14. Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time

    It would be great if we could change multiple External Users' email notification settings at the same time.

    1 vote

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  15. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  16. RELAY Notifications

    Relay can alert on new collaborators to a folder. Relay cannot distinguish external vs managed user. It would be a plus if on certain folders you can choose to ignore if the collaborator is a managed user. So only alerts for external collaborators get sent.

    3 votes

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  17. A dedicated notifications page to allow viewing of past notifications

    I would like a page where all notifications live historically. Right now I am forced to use a small dropdown which is clumsy and not searchable.

    I use notifications to find files that I was added to in the past but not recently enough to appear on recents page.

    the ipad app has a page similar to what I am talking about except it doesnt go back far enough

    3 votes

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  18. administrator notification

    Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.

    1 vote

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  19. Account based folder notification settings

    We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.

    Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.

    1 vote

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  20. Downloading from a Shared Link has a confusing UX message (Modal)

    The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.

    Our IT department receives multiple tickets from confused users.

    2 votes

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