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667 results found

  1. Prefix, Suffix, and related fields in Box Folder Names.

    Let's be honest, at the end of the day, people sign up for Box for cloud space and organization. One very big pain point for my company is the inability to apply related fields and/or prefix/suffix's to our folder names. Let's take a very simple folder structure

    Parent Folder |Folder A, Folder B | Folder A - 1, Folder A - 2, Folder A - 3 |

    Currently, if I wanted to append the {Parent Folder} to each folder within the folder structure, I would have to go and rename each folder individually.

    This idea thread would solve this problem.…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Changing default columns view in File Explorer with Box Drive

    When using Box Drive on Windows 10, and accessing through File Explorer, the default columns are set as: Name | Size | Item type | Date modified.

    I would like to be able to change those default columns and their order.

    Currently, File explorer has a functionality that allows the default column view to be changed for all folders (View tab > Options > "Change Folder and Search Options" > "View" tab > and select "Apply to Folders)

    However, this functionality does not work for trying to change the default column view for folders viewed through Box Drive.

    9 votes

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  3. Recommend to user offline access to large files when they use them

    Recommend to user offline access to large files when they use them

    We have a lot of users that access large spreadsheets and projects from their cloud drive when they would have good productivity gains if they had the file synced locally and worked on it that way. Would it be possible to build intelligence into Box Drive that could suggest best practices like synching large files that need to be accessed frequently?

    1 vote

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  4. Additional field type in File Request & folder columns

    Use case: Collect information, such as Full Name, from customers with a single-line text field & then be able to display this within the folder view.

    1 vote

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  5. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

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  6. BoxSign request from Box Drive

    It would be nice to send a box sign document straight from Box Drive instead of logging into the web app and doing it from there. We mostly use the Box drive in our company.

    1 vote

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  7. I would like to have the ability to display folders fixed on Box Drive search.

    We are aware that the search function of the Box Drive requires a search to be performed each time.
    Since it is time-consuming to search each time, we would like a setting function that allows the desired folder to be displayed (arbitrarily selected) when the Box Drive search screen is launched so that folders can be easily checked.

    (Japanese)
    Box Driveの検索機能は、都度検索をかける必要があるのは認識しています。
    毎回検索をすると手間であるため、フォルダの確認がしやすいようにBox Drive検索画面立ち上げ時に希望のフォルダを表示(任意選択)可能な設定機能が欲しい。

    1 vote

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  8. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    132 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  9. Box Drive client should fall back to attempt direct connection if proxy fails

    In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

    I experienced this on Windows. Not sure if it would apply to other OSes or not.

    The specific details...

    I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and…

    7 votes

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  10. Box Drive doesn't support windows store apps

    When some photo which is accessed by File Explorer included BOX Drive is open by photo app of windows store app, the windows will be crashed.
    The BOX Drive has to support windows store app.

    1 vote

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  11. Box Uploader should be also listed as the Box File Owner

    It is frustrating to see that the Owner of a Box Folder structure, is listed automatically as the Document Owner. Can this be changed to reflect the Owner as the person who uploaded the file instead. So if there are any questions on files, it goes to the right person, rather than to a Box Folder Owner who actually would have to field and re-direct as appropriate which is not ideal.

    1 vote

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  12. Drag and drop files on Box Drive

    I can't drag and drop to move a file as easily as on google drive
    The all files folder should automatically expand when I plan to drop a file to move it to.

    1 vote

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  13. Box closes when close an app on windows web

    When opening an app, the close button on the top right of the app page, closes the entire page and exit Box (e.g., if Document or excel sheet is opened from Box Drive).
    It would be better if the close button, closes the app and falls back to the main Box drive page.

    1 vote

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  14. Ability to save alphabetical sorting

    Dennis Bartch
    1 year ago
    Platform: Windows 10 Enterprise v. 20H2

    Browser: Chrome v. 94.0.4606.71 (Official Build) (64-bit)

    Does anyone know if there a a way to save my "Files and Folders" sorting preference? I want to retain sort by "Name, ascending" as the default, but cannot find anywhere to save it, so every time I navigate away from a folder and return to it, I have to re-sort by name again. The default seems to be "Updated, descending."

    5 votes

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  15. Direct Download Option from Right-Click Context Menu

    Currently, when using the Box Drive on Mac Finder or Windows Explorer "right-click > Share > Copy shared link" only gives you the option for a share link that open to the web-browser preview page.

    This is obviously not the preferred method for sharing files to people who need to download assets quickly.

    Just give the option for "Copy shared link" and "Copy Direct Download link" in the context menu.

    Thank you!

    1 vote

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  16. Collaborator files from Box Drive not showing up on Box.com

    Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!

    1 vote

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  17. Updating versions from Box Drive seems to be critically broken

    Saving over files in box drive used to update cloud with a version, it seems this is being ignored, and cannot be trusted when checking if this update is committed to the cloud. Things have gone seriously wrong with Box Drive integration every since macOS Ventura upgrade.

    2 votes

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  18. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake…

    5 votes

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  19. Folder-level "custom terms of service"

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we setup a…

    4 votes

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  20. Ability to to delete saved previous versions

    I am burning through storage because Box is saving every version of a file I am working on. There is currently no easy way to cut down and delete all previous versions of a file, and going through one by one is time consuming (and after I did, did not seem to decrease the folder size anyways). It would be awesome if there was a way to delete all previous versions of a file and only keep the most recent one.

    3 votes

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