Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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1449 results found
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Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
3 votes -
Hover over file name
I see that a hover option to view whole file names was offered in 2022. This used to work fine for me but recently stopped. I can no longer hover to see whole file names and have to go back to opening the doc to view full names. Am I the only one having this problem or did it stop for everyone?
2 votes -
Show Folder size
Please add feature to show size of a folder not just number of files.
2 votes -
on copy/move, include filepath display
When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.
Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).
Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options…
2 votes -
app.box.com website prompting for access without enumerating the specific apps and services it wishes to access
Currently app.box.com prompts for access to...something, without expounding on what, precisely, it wants access to.
I cannot, via policy, give blind access to things without proper enumeration of what, specifically, will be accessed.
Please adjust this to list specifically what is being requested, if not in the popup itself then via an opt-in option on the site.
Edge 146.0.3856.109
1 vote -
Display full file name on mouseover
We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.
Add a mouse over popup for files to show the whole file name for Box Web.
3 votes -
Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"
The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.
1 vote -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common…1 vote -
New Folder Box Keyboard Usage
With the most recent update, when starting a new folder in the new folder dialogue box that pops up, you now can't start typing immediately in the name field without clicking into it. Also, pressing Enter does not trigger the "create" button like it once did. This makes working in Box much slower since you have to click around to do anything instead of just using the keyboard.
1 vote -
Option to default new Office files to web editor without disabling Box Edit
Currently, when Box Edit is installed/enabled, newly created Word/Excel files in Box open automatically in the desktop app, interrupting workflows for users who prefer the web editor (like me at SMRU Consulting). Disabling Box Edit fixes this but removes desktop editing entirely, which isn't ideal.
Requested Feature:
Add a setting to default newly created Office files to open in Microsoft 365 for Web, while keeping Box Edit active for existing files or manual "Open in desktop" choices.
Bonus: A prompt on creation ("Open in web / desktop?") for flexibility.
Why It Matters:
Streamlines workflows for web-first users without sacrificing Box…
1 vote -
Request to Enable Start Time Configuration for Shared Link Validity
I would like the ability to configure the start date and time for a shared link’s validity period.
For example, a shared link would become active and accessible 60 minutes after it is created.
This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.3 votes -
Change default sidebar view
Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.
2 votes -
Online Collaboration Breaks Functionality
If you accidentally open any file in online Microsoft office, you can no longer delete the file or open it locally because it will be forever stuck in "online collaboration mode". This is MADDENING behavior because the only apparent way to undo this is to copy the original file to another folder and delete the original folder with the original document that is now locked in document purgatory. Box should NEVER lose ownership of the file, even if its opened in online MS office.
1 vote -
Request for an Invitation Method to Enable Collaboration for All Tenant Users
We would like a way to invite all users in the tenant to collaborate.
Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.
テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。2 votes -
Make it more clear to a user when they invite a company domain that does not have a Box account
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…
2 votes -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
Controlling Public Link Creation and Scope on a Per-Folder Basis
In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:・For each folder, configure whether public links can be created for the files in that folder
・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)Reason: As part of…
2 votes -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes
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