Collaborator Expiration - Include Co-Owner(s) in the Email Notification
--Email Notification - Sent to 'affected users' (defined as Folder Owner and the original Inviter, aka the person who invited in the collaborator who is about to expire)
--Ability to Extend Expiration Date - Folder Owner & Co-Owners
REQUEST: Add Co-Owner(s) to the email notification distribution so that they can take the burden off the folder owner (since co-owners already have the ability to extend the expiration date).
Not currently planned at this time.
I would like to make an additional comment in relation to this ticket. We and our customers are very much looking forward to the addition of this feature.
Box does not notify co-owners who are collaborating via inherited permissions.
- Please make it possible to set up an external collaborator expiration notification email to "co-owners who are collaborating via inherited permissions".
- In addition, let the user select the destination of the external collaborator expiration notification (e.g. mailing list).
- Make it possible to send an external collaborator expiration notification to the email address of the inviter who invited the external collaborator.
・ Current function
The advance notice of the expiration date of the collaborator invited from the lower folder is notified only to the "owner" who has the authority from the upper folder.
For advance notification of the expiration date of collaborators invited from the lower folder, we also want to receive notification from the authorized co-owners (individuals, groups, external) from the upper folder.
Box Admin Admin commented
Right now emails for the expiration of external collaborators only goes to the folder owner, not the co-owner also. Many times the co-owner is the one who is responsible for actually maintaining the list of collaborators. That is the entire point of the Co-admin role, it's an editor with the ability to add/remove collaborators. I'm not sure how this was missed.