Box Drive: Change cache location
It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:
This is so stupid.
You are a storage software company, and don't let your customers actually choose where the storage happens on their devices. This is bloody inconceivable, to be honest. The fact is, I'm obliged to use this system for our organisation, or I'd be gone. So incredibly basic a functionality.
A: "Hey Box, please store my files on my D drive where I have a terrabyte of space."
Box: "I'm sorry, A, but I can't do that. I'll save it on your much smaller SSD instead."
So. So. Stupid.
For those on Windows, you can create a junction from your other drive to the Box cache folder (for instance using Hardlink Shell Extension
and then the physical cache will be placed on the other drive.
As of June 24th your response is "NOT PLANNED"????
This is an outrage!!! As you're sun setting BoxSync (which allowed data to be stored to a different drive) and forcing users to use BoxDrive you have no desire or plans to implement this vital feature??? It seems that all those working in IT Support or users working large data, all agree that this should be a no brainer? Any environment dealing with large files (i.e. media, CAD, etc...) are essentially being handicapped by not implementing this. Opening files on the go takes time to download and makes editing and saving cumbersome as opposed to having them cached locally. But if you cache locally you're now limited to only the size of your system (OS) drive, instead of a separate storage drive. again, what are you guys thinking???
If you fail to address this, users will eventually migrate to a product that provides this feature. It's rather unfortunate since we moved to box because it headlined enterprise level cloud sharing solution, and now you're just driving the same clientele away.
This would simplify our NAS / Box setup greatly. Being able use our NAS as the Box Drive cache and Drive folder location would allow us to make active projects 'available offline' and archived projects 'online only'.
I kinda need this yesterday so I'm having to find a workaround.
AdminJord Swart (Admin, Box) commented
There is a simple use case: a lot of IT departments partition hard into two partitions. One partition holding the system + applications, the other (larger) partition holding the user data directories.
The system drive (C:) is normally kept as small as possible. This limits the amount of data that can be synced. If C: is full systems might even crash.
Making the cache movable to the second partition would instantly fix this problem.
I am a new business customer and am astounded as to why this is still an "idea" and not an implemented solution? I am moving (trying to) 2.5tb to box to transition to more offsite servers for our company. I cannot dump it into box drive to sync as the MacintoshHD is too small. I tried ftp but ftp.box.com is horrifically slow. Box makes it tough for new customers to get up and running.
This limitation should be spelled out in the pre-sales blurb. Right now I will not be adding any more user seats and if there is no actual eta for implementation I will evaluate other options.
What is a realistic eta for this to be implemented in Drive? "not on roadmap" is not a solution.
Why does box support not seem to be aware of this? My ticket received a "we understand your issue and will get back to you" then nothing. Its taken me hours of researching the box forums to find out it cannot be done.
My University is forcing all users to switch from Box Sync to Box Drive. My Mac mini server has a small SSD and a large HDD. It would be really great to place the cache on the HDD!
+1 for adding this feature
+1 for this feature request. This feels like a serious weakness for box that wouldn't be too hard to address. Other competitor products let you do this without a problem.
If this feature were added could it improve performance when working with very large files?
I frequently cannot use Box to store files for ArcMap, where file sizes are often greater than 1GB.
Really? Not on the roadmap? It should be. as more and more users move away from hard disks to SSD's for O/S boot drive, having the Box Drive cache is really going to consume write cycles and lower the lifespan of said SSDs considerably. I only have hard drives in my system at the moment but after reboot the "C" drive is at 100% use for several minutes as Box re-syncs between me and the cloud. I can only imagine the effect on SSD drives. Not to mention the gross inconvenience of having to log out of Box each time I need to search for something on my "C" drive, having the search utility having to pour through every folder mapped to Box is a great waste of time if I don't The only workaround to this is to log out of Box, do my search, then log back in. Again wasting a lot of time. I grant Microsoft has a hand in this by largely forcing everything to default to being put on the "C" drive, but more options should be available, as we're long past the 1990's and much smaller hardware. Thanks for your consideration.
Not on current roadmap? This issue should be one of your priorities as not being able to change this is affecting a wide range of users and is also a security threat. In some organisations the network technicians and admins have the ability to remotely access C: drive without the knowledge of the user. If a user is logged into their personal Box account, their data can be accessed from anywhere within the organisation without their permission or even knowledge. Also in a lot of scenarios the space on C: drive is very limited whether it is because of hard drive space, partitioning or being used by software.
I recently moved to box because I thought that it is a secure platform but in my case any person in the organisation with a bit of knowledge will be able to browse through my data.
Luckly I did not pay for the subscription I was planning on getting.
MONO Grant commented
This is critical. Systems shipping with smaller SSDs I need the ability for large file users (creatives, marketing production staff, etc.) to store their cache on a larger external array.
Changing the mount point does little good. Changing the cache location is key.
I really I need this "Change cache location" function for Box Drive.
I can not migrate from Box Sync to Box Drive without this feature.
I would like to change the cache location to d: drive that has very big space.
Is this ever going to happen? What a joke.
"Unfortunately, this feature is not on our current roadmap."
What. I just installed it on my brand-new Windows 10 machine that has a limited amount of SSD space. I ALWAYS move my sync folders to non-main drives to keep the main one free for software and typical Windows bloat. How is this not even on your roadmap????
Guess I'm not keeping Box Drive on my computer.
With the move to use SSDs for the boot drive, it is really easy for the cache to consume the storage. Being able to move the cache location would be very helpful.
I also want to use box drive on an external drive. It is annoying that it is only available on C:/
This should really really be a priority.
I need this "Change cache location" function, my C: drive is always lack of space,
PLEASE PLEASE PLEASE