Force Box Drive to sync status with Box every time file is touched .
for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
User B closes the file, and then reopens the file. The change User B made still shows up.
Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the cloud.
Eiji Oda
shared this idea
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Anonymous
commented
I agree with this request. We are seeing increasing problems with clashes on files edits when different people are working between web-app and Box Drive.
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Anonymous
commented
Agree with Mr. Herrick. This causes a lot of problems. Like it or not, if Box Drive is presented as part of Explorer/Finder, users are going to expect it to work as such. This flaw gives the perception to the user that Box Drive doesn't work, or at the very least is not reliable. Improving Box Drive's ability to address large files and dynamic workflows that create number files and sub folders is necessary to gain user buy-in of Box as a primary storage solution.
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David Herrick
commented
We have numerous issues as well, when User A updates/edits a file and saves, User B can't see the file in Box Drive or on the Web App. I understand that process for large files, but we're having to login and out of our Box Drive App to "force-sync" a proper view of files available. That whole process needs to be quicker. Caching the tree is not working in real-world heavy digital creative workflows.