Group Notifications
Add the ability to notify groups; i.e. @mention in comments, assigned task notifications in the activity pane and in Relay
Kevin Austin
shared this idea
We are definitely tracking this feature, but it is not yet on the roadmap for delivery.
How would envision managing your groups?
Would you want to sync with an existing directory, or create the Groups directly in Box?
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Rob Bilson
commented
I was dismayed to see that this still hasn't been implemented in Box Automate. I had a request from a user to create an Automate workflow so that when a new safety briefing (PDF) is added to a directory, everyone in the Safety group (Entra group that's provisioned to Box) gets an email notification that the file is available.
Not being able to use the existing safety group means someone needs to manually add the 100+ group members to the Automate notification manually. Worse, now employee onboarding/offboarding will need to contain an additional step where the person who maintains the Automate workflow (not part of IT) will need to be notified to update their worflow everytime someone who is part of the Safety group is onboarded or leaves the company.
This is not sustainable, and unfortunately the team decided not to use Box Automate for this need and has now moved all of their content out of Box and on to our Intranet platform because it does support group notifications.
This is not the first time we've run into this limitation and it's causing us to have more and more content reside outside of Box because of what appears to be lack of basic functionality for how teams actually work.
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Anonymous
commented
Use the already created groups in Box would be helpful! Thanks
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Anonymous
commented
We would like to see this feature implemented with the ability to pull groups from on-prem Active Directory, Azure AD or Okta Universal Directory.
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Michael
commented
This function is essential for 'box relay'-user.
Cause i can assign a task to a group but i can't send a notification to the same group.
This is cruel cause for example:
We have 1 relay with 1 task for a group and 1 notification for the 20 members.
We dublicate this a dozen times for different folder-structure.
Now if there's a new member, wie add him to the group and now we still have to adjust the notification in each relay.
Best regards, -
Anonymous
commented
Currently, the "Send Notification" trigger in Box Relay does not support groups.
If you want to send notifications to multiple people, you need to specify each group.
Also, by specifying a group, you can always send notifications to the latest recipients.(In Japanese)
現在、Box Relayのトリガーとして用意されている [通知の送信] は、グループに対応していません。
そのため、複数名に通知したい場合は、それぞれ記載する必要があり、面倒なため、グループを指定できるようにしてほしいです。
また、グループ指定することで、常に最新の通知先に通知を送ることができます。 -
Anonymous
commented
We have several workflows that needs to be sent to a team to say that the approval tasks have been completed. The workaround for this is to move the file into a folder whereby each user has set their 'upload' preference on the folder to send them a notification.
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Anonymous
commented
This becomes very urgent ! Please do something asap because as admin I am every day overwhelm by many people because this functionality is not available (and for me not understandable). I hope you do something asap.
Thank You !