Shield alert to show more than 90 days
Currently the Shield dashboard only show up to 90 days of alerts.
I would like to have the option to have all of the past alert and be able to filter it by custom date filter.
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Robert Landry commented
I'm jumping aboard this idea as it has a mass of votes already. Showing more than the past 90 days would be very helpful. But I think there's a broader issue of discoverability for files flagged as malicious.
I'm a Box admin, but Shield issues are routed to InfoSec. When a problem is escalated to me, it's usually something like "file ##### has a malware flag, but I can't find it in the dashboard." That's because the alert is more than 90 days old. It should be a simple matter to pull up an alert page if I have the ID of the affected file.
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Anonymous commented
It took Box support 2 days to escalate to an engineer that could give us a simple Alert ID so that we view the alert for a file that was a false positive for malware. Our end user needed this file for a time sensitive report for a client. This needs to addressed!
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Matt commented
I agree. It would also be great if we could search shield alerts by file name to make identifying historical detection allot easier.