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1149 results found

  1. Add 24-Hour Option for Permanent Deletion

    Is there a way to get a shorter time frame to permanently delete items in the trash folder? Such as 24 hours?

    2 votes

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  2. Report on downloaded files across several folders

    We would like to generate a report which shows how many files were downloaded across several folders within Box. We have a team that is looking to monitor the usage of certain files which are saved in Box across a number of individual client folders. We can see the downloads of individual reports through Box online, but there are a few hundred folders and that would be too time consuming to go through individually.

    3 votes

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  3. Add an account feature to allow to convert from monthly to annual payment. It is currently impossible or so well hidden I cannot find it.

    Add an account feature to allow to convert from monthly to annual payment. It is currently impossible or so well hidden I cannot find it.

    1 vote

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  4. Custom Applications Scroll

    At IBM we have a large number of JWT applications currently whitelisted and we receive new requests for them daily. When we want to whitelist a new application, we have to click through 9 pages of Custom Applications listed in the admin console to Enable the App Authorization.

    This makes approving 4 applications a 30 minute process because each arrow click to the nexxt page takes up to a minute to load.

    Instead of having arrows to flip between the pages of existing JWT apps, I recommend a scroll bar so we can quickly scroll to the bottom of the…

    1 vote

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  5. Apply a custom support email address (i.e. support@mycompany.com)

    Apply custom email address (i.e. distribution list), rather than defaulting to the Box Admin's personal email address in error messages. This is most prevalent in our organization when users attempt to use apps that are disabled by our policy.

    The resulting error message is

    "This application cannot be used because it is not allowed by your Box Administrator."

    "If you have any questions, please contact your administrator at John.Smith@mycompany.com"

    For large organizations, with global offices, and as an enterprise-class application, Box should provide the ability to have a distribution list email address rather than an individual (ex. support@mycompany.com)

    1 vote

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  6. Ability to change idp name.

    Once customer set up SSO connection, that IdP name stays there even after they switch to new IdP. It's UI misrepresentation.
    For example, a company may initially setup SSO with Azure using SelfService. If they switch to Okta, the Azure language will remain.

    12 votes

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  7. Groups cannot be collaborated via API without Manage groups scope

    Users cannot add groups to folders via the API like they can in the UI without special 'manage groups' scope, which is essentially an admin scope. One direct impact with this is that it prevents our mobile app from having invite parity with our web app,

    21 votes

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  8. Update Shared Link Reports to Stop Security Flaw

    Whilst I see this issue was raised a few years ago, I wanted to separately address this.

    Currently, from discussions resulting from a support case ticket, when I send a shared link email, there doesn't appear to be a shared link report that includes critical details such as the date the shared link was sent together with at least the email address of the recipient.

    The shared link report under User Activities only appears to show actions by the owner of the link and no details of the recipient (i.e. download/access details).

    As it appears there is no way that…

    1 vote

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  9. Content Manager needs bulk folder/file re-assignment tools

    If a user changes departments or leaves, must be a way to re-assign files and folders - not just a choice of all owned material to one designated user (if deleting the prior user's account) or update one folder at a time. That is unsuitable for enterprise management.

    Might also want to allow login from the support suggestion link before slamming a red bar demanding a sign-in other than the default Anonymous.

    1 vote

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  10. Enhance Custom Applications for large enterprises

    Concerning "Custom Applications" (Admin Console-->Enterprise Settings-->Apps-->Custom Applications), the limits enforced by Box are entirely too low for a large enterprise.

    --The dashboard for Custom Applications shows "22 of 25 App User licenses used". However, I only see 10 listed on the page. When I click the arrow icon to advance to page 2, I then see two more. So I can only view 12 of the 22 apps.

    --When I click the 3-dot icon to the right of one of the apps to view the menu of actions, then click one of the actions, the view re-positions to the Box…

    1 vote

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  11. Add ability to search for inactive users

    This way, we can delete that group more easily.

    4 votes

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  12. Log logs reporting

    There is no event logged when a user reports user activity or security logs. Could be worth to log that event along with the report criteria to be able to rack unusual reporting.

    2 votes

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  13. User Activity report should have logs for “New version upload”

    At present, it only shows as “Edit” and if a new version with a different name was uploaded on a file by mistake, the admin will not be able to find out what happened by searching for the file name.

    3 votes

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  14. Remove message model when changing owners

    We would like message prompts that come up whenever with changing owners to be gone within the move and copy module so moving items between different folders is faster and quicker.

    1 vote

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  15. Permissions for forensic investigations

    Would like a “forensic” co-admin permission. The “forensic” co-admin permission would have the permission to “login as…” any user; however, any action they take “as user” will not be reported either in access stats or in other user accessible reports.

    This will allow our team to conduct forensic investigations without alerting the end user.

    2 votes

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    not planned  ·  1 comment  ·  Admin Console  ·  Admin →
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  16. Currently our event log does not log detailed about activity made in External Folders

    For example, copying files from an internal folder to an external folder our admin logs does not log the file name or details about the file. Only logs the File ID and target Folder ID.
    We should log activity made in external folders.

    Registering Webhooks against external folders detailed logs are exported. We should be logging the same details to our admin logs.

    19 votes

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    not planned  ·  1 comment  ·  Admin Console  ·  Admin →
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  17. Add a tab in the admin console to find all active betas

    It's difficult to find the beta sign up link for betas in the admin console. They are not all in one place.

    Please create a tab in the admin console to find all active betas a customer can sign up for. This will standardize beta enrollment and improve our experience.

    4 votes

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  18. Perform full file and folder inventory for users that includes the folders/files which they can access

    Requesting to perform full file and folder inventory for users that includes the folders/files they have access to, not just the ones they own. Include fields like – date modified, created date, and any other file attributes normally included in the file and folder report.

    The File and Folder reporting mechanism but it’s lacking features to perform an inventory across hundreds of specific folders (in an environment where a lot of folders have the same name).

    The content manager, only reports on files that users own and they don’t own files in our taxonomy. The initial view looks good as…

    4 votes

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  19. display name in a variety of formats

    Add a “Display Name” field that can be customized to display name in a variety of formats For example {LastName},{FirstName} ({Department})

    4 votes

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    not planned  ·  katiele responded

    We are re-designing our User Details page as first steps to modernizing our user interface this year. We may focus more on areas where customers want to add customization in the future, but this is not currently on our near-term roadmap.

  20. Detailed content access reporting by location, client, user, etc.

    We'd like to see a report in the Admin Console that shows where content is being accessed from and by whom, specifically for mobile (iOS or Android, etc.); but other information like Box Drive or Web App would also be helpful.

    2 votes

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