We can access a file by create a shared link for a file in Box Web App without "Password Protect" for "People with the link" and opening the URL in a web browser on a mobile device.

Then, when the shared link is set to "Password Protect" from the Web App and then opened again on the mobile device, the message "This shared file or folder has been deleted" is displayed and the file cannot be accessed.
The expected behavior is to display the password entry screen.

The workaround for this issue is to clear the browser cache, and the other way is to access the shared link from another browser that has never accessed it, and by doing so, the password input screen will be displayed. If we enter the correct password there, we will be able to view the file normally.

However, it is difficult to force external users of the business partner to take steps to avoid this, so we request that this problem be improved.

It is when we put several mp3 files into a box folder or share multiple files with others. Then, when accessed these through the box app on a phone .... If we play one, the phone doesn't stop at the end, but goes on to play the next mp3 in the folder or the list of files shared.

Having just that one feature is indesirable. It generates less traffic to the apps and less exposure to Box other services ... I suppose the assumption was possibly for listening to music. But when we share podcasts or voice recordings, the current forced autoread of next goes against needs of single file reading. For exemple, a relaxation for sleep needs to stop there so that users can go to sleep without being back awake by the next recording ...

Now, I have to tell my customers and partners not to use it the apps anymore. We are back to links from which they download.

Whatever the changes made, we just need to be able to read only one file from the Mobile Box Apps for Android or Iphone.

Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date. Any thoughts or solutions would be most welcome.

Hello, new user here evaluating Box.com for several cloud integrations within our company. I am searching the community for info on searching/filtering by tags and/or metadata via the Box mobile apps. I am confused... I am seeing replies back from Box support dating all the way back to 2017 saying that tag/metadata support on mobile is one of the most requested features. Yet neither seem to have been implemented as of Q2 2020? Am I missing something? What is the justification for lack of attention to such fundamental (and highly requested) features for your mobile apps? Whatever the case, it doesn't bode well for my company's evaluation of Box's product or its product development pipeline. We're fare more likely to pick a product that doesn't neglect its mobile apps the way Box seemingly has in this regard.

https://community.box.com/t5/Business-Apps-Forums/Metadata-Support-in-Mobile-Apps/m-p/46858/highlight/true#M4365

https://community.box.com/t5/Archive-Forum/No-tags-in-iOS/m-p/56217/highlight/true#M26014

I received a Box link from a contact in the form https://app.box.com/s/[string]/folder/[string]. Clicking this link in iOS Mail app opened a Box web page in Safari with the message "This shared file or folder has been removed." I tried to resolve this by installing the Box app. Clicking the link now opened the Box app with a message telling me I must log in to access my content. This would not be possible for recipients without a Box account.

In macOS Mail, clicking the link opened a Box web page in Safari correctly listing the shared files. Without logging in, I was immediately able to download them.

The desktop behaviour is what my contact would have expected. She was using Box to share files with me as an unknown new contact. The result on mobile looked unprofessional because she seemed to have sent a broken link. If I hadn't checked on desktop, I would have looked unprofessional by replying to this effect, when in fact the link was correct but the behaviour of the Box site and app on mobile was non-functional.

Is this the intended behaviour? Were we doing something wrong? How would we know?

Dropbox has a library called Chooser, which makes it easy to select files in Dropbox from custom Mobile apps. ( https://www.dropbox.com/developers/chooser#ios )

Dropbox Chooser uses mobile deep link bidirectionally to move between a custom app and the Dropbox app. As for Box app, mobile deep link is one-way; the Box app can be opened but it is not possible to select files and go back to the custom app.

The major advantages of using Dropbox Chooser for service providers are as follows.
- No need to make additional UI for the file chooser
- No need to authenticate or handle tokens

With these advantages, the effort for development can be greatly reduced, and it becomes easy to integrate Dropbox with the service providers custom apps.

Although Box has UI SDKs for mobile, Share SDK and Browse SDK for iOS are in maintenance mode and cannot be actually used. (I wasn’t able to build and run the examples included in those UI SDKs with the latest xcode in my mac)
Even if those UI SDKs can be used, it won’t be possible to drastically reduce the effort for development, because it is necessary to provide certain amount of code for authentication.

From the perspective of eco-solutions, this has been a box's disadvantage against Dropbox.
Please develop easy file share feature like Dropbox Chooser.

Recently the UI for the PDF reader changed. I use Box primarily to read review copies of comic books, which DC Comics only make available to view in the app. Until recently this worked fine on my iPad, displaying the full page as I flipped through. I even liked the page flip of the interface enough that I upload other review copies to read them in the app. About three weeks ago, something in the UI changed, and now it no longer displays the full page, and I have to scroll on each page to read the whole thing. In addition, on pages for which I have to rotate the device to read (double page spreads usually) an annoying "Activity" pop up sidebar shows up that I have to manually close to read the page. These changes make the app frustrating to use, and all the more so because I'm not given an option for the DC Review copies.