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Help shape the future of Box

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1461 results found

  1. Regarding Preview of msg Files Stored on Box

    I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
    ===
    msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。

    5 votes

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  2. When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.

    When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.

    複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。

    複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。

    1 vote

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  3. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

    4 votes

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  4. Different sort options for different folders

    I would like the option to sort my home folder by "Last Accessed" and other folders by "Name". Currently we can only sort one way. Thank you.

    1 vote

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  5. We would like the "Share" UI for web collaboration to be improved.

    Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.

    Please separate the invitation and shared link issuance into clearly distinct screens.

    Webからコラボレーションする際の「共有」のUIを改善して欲しい

    招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
    招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。

    11 votes

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  6. Cannot move files within Box when the file version is large

    We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
    ===
    ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

    4 votes

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  7. Improved LFO operation stability

    There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
    ===
    LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

    4 votes

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  8. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants…

    4 votes

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  9. Change default sidebar view

    Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.

    2 votes

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  10. Deleted Shared Link Lookup Tool

    In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35982223-shared-link-lookup-tool

    13 votes

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  11. Make it more clear to a user when they invite a company domain that does not have a Box account

    Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

    The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…

    2 votes

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  12. app.box.com website prompting for access without enumerating the specific apps and services it wishes to access

    Currently app.box.com prompts for access to...something, without expounding on what, precisely, it wants access to.

    I cannot, via policy, give blind access to things without proper enumeration of what, specifically, will be accessed.

    Please adjust this to list specifically what is being requested, if not in the popup itself then via an opt-in option on the site.

    Edge 146.0.3856.109

    1 vote

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  13. Cannot select text in Box preview screen

    When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
    ===
    ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。

    3 votes

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  14. Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"

    The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.

    1 vote

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  15. Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)

    [Request]
    Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
    To allow administrators to control this behavior, please provide a setting like the following.
    Feature requested:
    Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”

    We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.

    [Current status]…

    1 vote

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  16. Change the wording in the log in / Homepage

    Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.

    36 votes

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    researching  ·  7 comments  ·  Web App  ·  Admin →
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  17. File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities

    Summary:
    Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.

    Problem Details:

    Missing File Request ID Access
    The File Request ID is not exposed in the UI.
    The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
    This blocks automation, integration workflows, and troubleshooting.
    Incomplete API Documentation
    The File Request API endpoints lack clear, end-to-end guidance.
    Missing examples for common…

    1 vote

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  18. New Folder Box Keyboard Usage

    With the most recent update, when starting a new folder in the new folder dialogue box that pops up, you now can't start typing immediately in the name field without clicking into it. Also, pressing Enter does not trigger the "create" button like it once did. This makes working in Box much slower since you have to click around to do anything instead of just using the keyboard.

    1 vote

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  19. Option to default new Office files to web editor without disabling Box Edit

    Currently, when Box Edit is installed/enabled, newly created Word/Excel files in Box open automatically in the desktop app, interrupting workflows for users who prefer the web editor (like me at SMRU Consulting). Disabling Box Edit fixes this but removes desktop editing entirely, which isn't ideal.

    Requested Feature:

    Add a setting to default newly created Office files to open in Microsoft 365 for Web, while keeping Box Edit active for existing files or manual "Open in desktop" choices.

    Bonus: A prompt on creation ("Open in web / desktop?") for flexibility.

    Why It Matters:

    Streamlines workflows for web-first users without sacrificing Box…

    1 vote

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  20. Controlling Public Link Creation and Scope on a Per-Folder Basis

    In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
    While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

    ・For each folder, configure whether public links can be created for the files in that folder
    ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

    Reason: As part of…

    2 votes

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