Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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105 results found
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Box Tools install to be shown as "Box Edit" instead of "Box Tools"
While I understand the Box Tools installer also contains the Box Local Com Server application, it is there to support Box Edit so labeling the entire installation more explicitly as Box Edit, instead of Box Tools, will be more clear.
7 votesThanks for your feedback. It’s called Box Tools because it actually contains both Box Edit and Device Trust capabilities in this one installer.
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Option to open links directly in desktop applications (rather than Box Preview)
Currently when I receive a link to a file on Box via email, clicking the link takes me to Box Preview. A couple of steps are needed before I can open the file using the relevant desktop application (e.g. Word, rather than Word Online or Box Preview), which is invariably what I want to do. It is problematic to need to access files via a web browser if I am not connected to the internet or if my connection is poor. Please could you introduce a way to quickly open lists directly in desktop applications?
7 votes -
Ability to set default application for Box Edit opening .md file
Sometimes Box Edit opening files in the program not set as default on MacOS
If a user installs Xcode on Mac OS, the user cannot open .md files with default application which set on Mac OS. The user would like to open .md file with Atom.app but it opened with Xcode.
User can do nothing to change the application. it is the OS that it's selecting XCode when it's installed.4 votes -
Open With option for G-Suite with .doc or .xls files
Allow users to utilize Box for G-Suite with older Office File types, such as .doc or .xls files.
4 votes -
Pop-up message when not able to copy ALL data
It would be strongly needed a pop-up message that informs the user when Box stops copying the data and an information on which data has been copied and which not.
2 votes -
2 votes
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customized page
Customizable Box Tools Web Page - When a user is logging into Box, the Box Tools page displays, allowing Box Tools to check / verify security of the user's machine prior to entering the Box environment. However, this web page is not modifiable and because of that, can cause end user confusion. For example, the page displays text to download Box Tools, but if the user already has the package installed, that is not necessary information. This page should be customizable to allow for organizations to add their support contact information and instructions on what to do.
3 votes -
Add metadata information as a border when printing a document
Adding metadata information as a border when printing a document
3 votes -
Hide Box Edit icon in System Tray
We like the ability to hide the Box Edit icon in System Tray
3 votes -
"Open With" UI Element Documentation is broken - does the feature work?
Does the "Box Content Open With" feature work for anyone?
I see it as being broken in the developer documentation and I'm unable to get it working with my own app after following the documentation.
1 voteWe no longer support the OpenWith UI element for any new customers as of December 21, 2021.
See details - https://developer.box.com/guides/embed/ui-elements/open-with/
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Add ability for end-user to clear Box Edit cache in UI
We pass this page along to users from time to time to resolve Box Edit cache issues. Please add a UI element that they can use to do this.
https://community.box.com/t5/Box-Tools-Troubleshooting/Clear-Your-Box-Edit-Cache/ta-p/55295
6 votes -
extract a list of documents/location for the content structure
it would be great to be able to extract a list of documents/location for the content structure to support migration, organization and due diligence!
1 vote -
Allow Admin Deployment of Box Drive for Upgrades over Network
We use a deployment software and are able to use it successfully for all upgrades except Box Drive. This is due to the fact that there is a prompt for confirmation that the upgrade will cause loss connection and in a ticket was told there was no way to force it to continue.
What I'd like to see is a way for either through a deployment software, GPO, or PowerShell, be able to force upgrades at start-up. This would ensure that users are not yet accessing files that could be messed up.
1 vote -
Direct "Save As" when saving from Box Edit to a navigable area on local machine.
Currently if you hit Save As on the default Box Edit location, it will save the version of the file to the cache and this causes version/maintenance issues with a document.
2 votes -
2 votes
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If a user locks the file, it should be only unlockable by that user and an administrator, not other Editors
Other users unlocking defeats the purpose of locking in the first place.
27 votesThanks for the suggestion! This is not currently planned, but we will keep it in mind for future enhancements of the product.
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Enhance Box Edit to be compatible with Proxy authentication
Currently Box Edit traffic is not compatible with Proxies where they require Authentication (eg: Basic auth)
8 votes -
25 votes
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Automatically Lock & Unlock when editing from Web App using Box Edit
CURRENT UX: User must remember to manually lock and unlock each file once done editing, which is a subpar experience for the user.
DESIRED UX: When using 'open with' via the webapp (Box Edit), the file is auto-locked (via a prompt), and when the user closes out of the file, it is automatically unlocked.
187 votesWe understand the request, but unfortunately this is not on the near-term roadmap. We are currently prioritizing automatically locking/unlocking files on Box Drive for Office files on Windows. We will revisit this feature in the future.
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Error Messaging - Update 'File Type Not Supported' Error Message to Be More Specific When the Error is Not Related to File Types
This is a request to update error messages for Box Edit to be more specific.
Currently, the red bar that says 'Box Edit does not support this file type' appears for a variety of reasons not limited to just errors due to file type incompatibility. Users could see that error message when trying to use Box Edit with a PowerPoint, Word, or any other supported file type.
This error also occurs when the Web App is having issues connecting to Box Edit on the actual computer and in other scenarios that are entirely unrelated to file types.
For this reason,…
4 votesThanks for your feedback. We will keep this in mind for the future.
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