Automatically Lock & Unlock when editing from Web App using Box Edit
CURRENT UX: User must remember to manually lock and unlock each file once done editing, which is a subpar experience for the user.DESIRED UX: When using 'open with' via the webapp (Box Edit), the file is auto-locked (via a prompt), and when the user closes out of the file, it is automatically unlocked.
We understand the request, but unfortunately this is not on the near-term roadmap. We are currently prioritizing automatically locking/unlocking files on Box Drive for Office files on Windows. We will revisit this feature in the future.
This causes issues for so many people, very disappointing that you are not working on it as a priority.
Matt Matthews- PRS commented
We recently had a problem with lost edits in a large Excel budget forecasting spreadsheet stored in Box because of the "loose" nature of the locking functionality. We have over 900 MS Office licenses and have no plan to move to Office Online, nor do we use Box Drive.
As we work to increase user adoption of Box, this issue will become more frequent without a solution.
I am glad you have considered this, and will point out the 138 votes this topic has collected. Please escalate this to a higher priority- the people have spoken!
Brett Crawford commented
Please make a robust lock/unlock feature available for Box Online. Making this feature available in Box Drive undercuts all the great collaboration tools in Box Online. You're basically telling people not to use box online and instead use file explorer.
This would be a extremely helpful modification which can better support version control and would be a value added for Box!
Poor Decision. Not everyone uses Box Drive. This needs to be available for Box Edit also. Please reconsider?
@Sandy Halim: Thanks for catching that!
I've fixed the status update with the correct URL: https://pulse.box.com/forums/909778/suggestions/35983087
Sandy Halim commented
This URL cannot be accessed due to permission issue.
Current: Users must manually lock and/or unlock a file.
Desired: Users are prompted to lock a file when attempting to edit a file. If the user opts to lock a file while editing, the file will automatically unlock when the user finishes making edits.
Nice to Have: A checkbox asking the user if they would like to see the dialog every time they edit a file. Alternatively, there could also exist a setting in the user profile asking the user if they would like to see the dialog.