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188 results found

  1. I would like to be able to turn off pop ups in Box

    As I open and close files, I get pop ups that I have to close. I have tried to block them with browser settings, but that does not help. I want to be able to turn them off

    2 votes

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  2. Turn off Notifications that links are expiring.

    Add ability to turn off Notifications that links are expiring. My IN BOX is flooded with these and it's annoying to have to delete them dail

    1 vote

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  3. Show full path for Box updates emails - new items were added to

    Please show the full folder path for the Box Updates emails that alert users that "new items were added to."
    There is no possible business case for showing only the tail end of the path/filename.
    Users might have multiple parent folders with identical subfolder structures, in which case showing only the tail end of the path doesn't allow the user to know which parent folder the update applies to.

    3 votes

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  4. Need error log print or output option

    My Box context menu says "Error updating 28 items." I look at the errors, figure out the problem, and want to send the file list to the person who is causing the problem. Oh wait, there's no way to do that. I can't capture the text displayed, I can't forward it, I can't do anything.

    Please add a "print log" function or permit the user to somehow get info out of the display window. I need to send the details to another person.

    Thank you.

    1 vote

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  5. Your email reminders to setup 2FA are too aggressive

    Over the course of 6 hours (during the night), I received 5 emails asking me to 'Set up 2 Factor Authentication'. This is quite aggressive.

    2 votes

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  6. Box should send a notification when the comment of a task is modified

    When a task is assigned, the assignee receives an email notification that a task has been assigned to them to complete. If the task assigner modifies the comment or text for the task, before the task is complete, the assignee is not notified. Many organization who must comply with 17a-4 FINRA compliance will need to capture these communications in Box. If a notification is not sent due to a modified task, the organization may be at risk of being out of compliance. A second notification should be sent for modified tasks.

    As a side note, notifications are sent for modified…

    2 votes

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  7. Change Sender name to "Box" or "Box Updates" instead of the user's name

    Collaboration Invite notification emails currently pull the inviting user’s Display Name from the Sender line and putting it in the From line. This means that while the email is coming from noreply@box.com, it still has the user’s name like the email has come from them directly.

    This can cause conflicts with mail servers that flag emails based on Display Name and email origin. It would be preferable to simple have all notification emails from Box leave Box or Box Updates in the Display Name field, rather than spoofing the acting user’s name.

    8 votes

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  8. Only send notification of FTP login activity after first connection

    Currently, a service that connects to Box via FTP every 15 minutes via a cronjob also causes Box to send an email every 15 minutes about a "Box-login from 'Box FTP Server'". It makes sense the first time, but for every new connection, this seems a bit overkill, and leaving the connection open all the time is not always desired either.

    2 votes

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  9. Detailed Email Notifications

    Hi Team,

    It would be a lot better if we can receive an email notification that is more detailed unlike on what we usually received. Hopefully, You can add more information on the action that was taken that triggered that email notification.

    For example:

    Can you add more details for folders and the user what took the action on those folders.

    1 vote

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  10. Set a ‘notification email’ for a user during the SSO assertion

    I know we can add email aliases, but we would like to be able to set the notification address as well.

    2 votes

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  11. Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending)

    Please make it easier to unsubscribe to product update emails (and please make sure the users actually want them before you start sending). I don't click 'unsubscribe' to any unsolicited emails. Instead a just block them. But I don't want to block emails from Box, because it may be important information about file uploads.

    2 votes

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  12. Notification when a collaborator is removed

    We would love it if there were a way to get immediately notified if the “System Account” group were ever to be removed in the future.

    5 votes

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  13. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have…

    2 votes

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  14. update information

    There is no information from box system when someone upload files on the box.
    I have been able to receive the information when I started to use this system, but suddenly, it can not work.

    Of course, I checked on the setting "When the files update, receive email".

    1 vote

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  15. notification email

    Notification Email - End user self-service

    I would like to allow our managed users to update their own "Notification Email" setting. Right now it requires Admin/co-admin level access to make this change to an account.

    At least for our organization this is a user account option that we would like to delegate to the end users and allow them to edit the value in their profile.

    I realize that some organizations may want more control so ideally there would be an enterprise setting that determined whether end users can update the Notification emails value.

    1 vote

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  16. Collaborators request for status change- notification sent to owner

    Collaborators (non-owner) can request from the owner to have their status changed (i.e. owner, co-owner). A notification will then come to the current owner with approve or deny option. Currently I am having to ask via email, phone, in person for people to change this status and they don't always remember, but as a quick notification from the email they can approve or deny the request.

    1 vote

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  17. Suppress collaboration invite notifications for Admin Accounts

    Need ability to suppress collaboration invite notifications for Admin Accounts that are creating/owning the folder structure.

    6 votes

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  18. Add "Do not notify" to "Share this folder" dialog box

    When inviting users to collaborate in a folder, it would be helpful to add a check box to Not Notify the users.

    Larger folders can cause a lot of noise as users are added to a folder.
    There are times the collaborators may need to be removed, then re-added to a folder - this generates confusing emails.

    6 votes

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  19. Notification of uploads from external users

    Ability to set Notification of uploads from external users only. Essentially, want to know when an external user has uploaded a file so we don't have to constantly check specific folder to see if client (ie external user) has uploaded a file.

    10 votes

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  20. Alert admin when users is reaching their allocated storage cap

    When allocating a maximum storage amount to a given user it would be very useful to as an admin receive an email notification when the user is approaching their limit so that the admin can proactively increase the limit to decrease any disruption to their workflows.

    8 votes

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