Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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801 results found
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Probelm: my academic papers are being flagged as HIPPA violations
Not really sure where to put this... I am a paleontology researcher so I put a lot of academic research articles on Box to keep them handy. Today, Box has started flagging these articles as containing confidential patient health information. These are research articles that have nothing to do with human subjects. I would like to report this as an inappropriate automatic tagging by Box's tools and have it removed so that I can access and download my files as normal.
1 vote -
Begin big UAC problems in windows
I have UAC problems after Box Drive install. my computer hide file dialogs commonly changing filename or delete or move files or folders at C: drive or insided files/folders. I am working problem without user files (user directory containing files example Desktop or Documents). I was change anything in C drive (also c drive insided files/folders like C:\Python\ ) the computer show dialog and i continued operations. Problem begin before Box Drive install. What is Box drive changed system settings. Please help me.
1 vote -
[Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web
[Summary]
When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.[Current Behavior / Issue]
In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
However, under Link Settings, the following message is displayed:
"Some settings for this item may not be available due to permission reasons."
Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.When accessing and configuring the exact…
1 vote -
File Deletion Command
Hello,
I’d like to bring up a suggestion that could help prevent errors and the loss of important documents.I think it would be better—and essential—to move the “Trash” command, which is located in the drop-down menu (after clicking the three dots), well below the “Download” command.
In fact, I think the “Download” command is used very frequently for files available on the drive. It’s easy to accidentally click the wrong button, depending on how careful you’re being.
If the “Trash” command—which deletes a file—were placed at the very bottom of the drop-down menu and highlighted in a different color,…1 vote -
tengo problemas con con notebook nueva, mensajes frecuentes de errores de carga "Uploaad Errors" en archivos PDFs
errores de carga en archivos pdf's con una notebook nueva HP
1 vote -
Box Drive
When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.
3 votes -
The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT
The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT P&A Process Overview Day 1. It uses unsupported encoding settings"
1 vote -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
3 votes -
Please review the reordering of menu items and consider using a pop-up display.
Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.3 votes -
Allow users to save column width settings in folder view (Box Web and Box Drive)
Description:
Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
Feature Request:Enable users to save their preferred column widths in folder views.
Apply saved settings persistently across sessions and folders.
Optionally allow administrators…8 votes -
I would love to be able to direct Box Drive to any drive connected to my computer.
Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.
13 votes -
BoxDrive enhancement - expose Microsoft Sensitivity Label
Ability for Microsoft Sensitivity Labels to work when looking at files from BoxDrive
1 vote -
New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Naming the photos
I have a problem. Box app names the photos with ":" marks on the time stamp and my desktop app doesn't want to download the photos with ":" -markers. This is a bad bug. I didn't find any setting to adjust the structure of the photofiles name.
1 vote -
Box Drive performance is terrible
I have had a personal Box subscription for about 20 years and used Box Sync on multiple devices (PC, Mac, Mobile) with barely a hiccup in all that time. Rock solid and reliable. For the past few years I have had my Cursor/VS Code project folders stored in Box and synced along with lots of other general document files and everything just worked with minimal noticeable lag. So I didn't think twice about installing Box Drive to take over from Box Sync.
Wow, what a disappointment. Before I could just tag a folder to "Sync" and know it would be…
1 vote -
Box drive should only show and sync the selected folder and left the unselected online only
Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the…3 votes -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
3 votes -
I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.
The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."
We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.
Thank you very much for your consideration.
2 votes -
When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth
When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth until I collapse the sidebar. It is extremely irritating and often I want the sidebar open so I can see details about an item.
1 vote -
Switch to Cloud File API for Drive to solve the Icons not showing issue
Like many users I found that the status icons disappeared in Explorer after starting an addition cloud service on Windows 11. This issue is well documented here: https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-on-Windows
I would like to suggest utilizing the newer "cloud files API" provided by Microsoft that is used by OneDrive to move the icons to a status category rather than icons on the file thumbnails/icons.
The documentation can be found here; https://learn.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine
Thank you for your consideration.
1 vote
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