Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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133 results found
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Don't make Box AI the default
Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.
11 votes -
Request for a Box AI Add-on for Desktop Applications
Dear Box Support Team,
I would like to submit a suggestion regarding the enhancement of Box AI functionality.
I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
If Box AI could be…1 vote -
AI Agent model fallback
There are times when a specific AI provider has outages or inconsistencies in service, leading to degraded Box AI Agent performance. It would be good to be able to specify a fallback model in the event of elevated errors to ensure the agent continues to function.
1 vote -
Feature to Search Including Past Versions with Box AI
Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it…20 votes -
Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
Multilingual Support in the Prompt Library
We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
We are confident that this would be a highly impactful update for many users!「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、［アカウント設定 ＞ 言語］ で選択した言語と連動させていただきたいと考えております。
このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。1 vote -
Please make it so Box AI can compare the pixel differences between images.
We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.
Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.
2 votes -
AI Model Name Display
When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.3 votes -
box ai for mp4 files
I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?
8 votes -
Speaking to BoxAI
Allowing the option to speak to BoxAI rather than just typing your query.
2 votes -
Prevent auto-scroll during AI answer generation
Description:
When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.This makes it difficult to read longer answers until the generation is complete.
Request:
Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?2 votes -
Prevent modals (Box AI and New Collection) from closing when clicking outside
We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.
Reasoning:
We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.When a user interacts with a Pendo guide or accidentally clicks the background,…
1 vote -
transcription feature
I would like to request a transcription feature for audio and video files.
1 vote -
Restrict Use of AI by External Collaborators
Currently an external collaborator can run a query on collaborated content if both enterprises have AI enabled (plus a few other restrictions). Create a path, potentially via Shield, to disable the ability to query externally.
9 votes -
BoxAI includes the contents of the shared link in the answer
When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.
(in Japanese)
BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。19 votes -
Allow Box AI summaries to display by default when a file is opened or selected
It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
Currently, users must manually trigger the AI to see summaries.
For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.4 votes -
Enable Third-Party Generated Preview Content
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway…
1 vote -
Extending the number of characters for AI execution to documents stored in Box
I want AI to scan the entire document in Box.
If I ask you to create a talk script for a document stored in Box, it will only scan 10,000 byte characters. At least, I hope that the target number of characters for AI to be executed on the document itself will be expanded.8 votes -
Notification for reading text over 2MB with AI
Please make it so that a notification appears when loading text larger than 2MB in Box AI.
When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.-in Japanese-
Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。2 votes -
AI query results resources
One enhancement requested by a customer is within the Box AI query window. The documents from which information is pulled be linked within the response alongside the relevant text and at the end of the response (image 1), rather than be listed only at the end of the response (image 2).
2 votes
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