File request link and folder metadata in Box embed framework
Please expose file request link and folder metadata in Box embed framework that is leveraged in the Salesforce integration. This allows Salesforce users to have additional differentiation beyond what salesforce has and would open up our CCM use cases for onboarding as well as some records management.
AdminAnonymous
(Other, Box)
shared this idea
This is now available with the release of Embed 2.0.
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Anonymous
commented
We need this for the Salesforce integration. We use Box on Cases and it would be great to be able to directly email the customer the Box file request link instead of having to get that from Box. Would make the component a lot more useful.
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Anonymous
commented
I totally agree, this is extremely necessary in our current process so please add it to future releases.
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Grant Mortenson
commented
I would very much like my people to be able to create file request links from inside the Salesforce integration. This is an unforeseen headache I wasn't expecting to run into and didn't see until I was writing documentation for my org.
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Anonymous
commented
this needs to be added to the embedded SF, without it ,the embedded app has less value, as we direct all our users to work via the embedded app and not the web UI.
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Anonymous
commented
Diito - this would be exceptionally powerful for my clients using salesforce and taking inbound lead request with their GTM workforce.
Also fantastic applications for claims adjustment teams.
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Gerald Tidman
commented
User can create a folder and setup a File Request link using the web interface so that external users can upload files without having to create free account to be able to upload the file.
This ability does not exist inside the Box for Oracle NetSuite integration. This will make the NetSuite user go to Box on the web to enable this link.