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1134 results found

  1. Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the

    <Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI>
    In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
    However, with the new UI, it is not possible to narrow down groups using filter conditions.

    We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
    If there were a large number of accounts, the users to be deleted were grouped…

    9 votes

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  2. view group members without having other permissions

    Need the ability to let users view the members of a group without being able to add the group to folders. We have several requests to do this, but changing the View permission from Admin only needs to be separate from 'sharing'.

    1 vote

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  3. Additional User Details in admin

    When a user is created or provisioned, it would be highly beneficial to have the capability to add additional details about the user that can be displayed in the user report. For instance, we would like to include the user's department and their cost centre as two separate fields that can be reported on. This would allow for a more granular level of detail in the user report, making it easier to categorize and analyze user data based on these specific attributes.

    Furthermore, it would be advantageous to have an insights chart that leverages these additional fields. For example, a…

    1 vote

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  4. External Users Count + Quicker Updates

    1. The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.

    2. We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.

    2 votes

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  5. Setting to prevent service account from creating new folder at root level

    We request a setting to prevent service account from creating new folders at the root level.

    [background]
    Service accounts are able to create new folders at the root level even when the Restrict Content Creation setting is enabled.

    2 votes

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  6. 1 vote

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  7. External collaboration Allow list per group

    We would like to limit the external collaboration to allowed domains for a specific group not the entire tenant.
    This is useful when the subsidiary company, especially a financial company, can have a limited external collaboration for security reason.

    107 votes

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    researching  ·  1 comment  ·  Admin Console  ·  Admin →
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  8. Shared link setting for each Account from Admin Console

    We can set external collaborator setting for each users from Admin Console but we cannot set Shared Link setting for each users from Admin Console.
    If the tenant uses Open Folder Taxonomy, all users can control shared link setting.
    Especially 「People with the link」 is concerned by some Open Folder Taxonomy tenants.
    Could you add Shared link setting for each Account from Admin Console?

    1 vote

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  9. Ability to make an account READ-ONLY which includes Download restriction

    For security purposes, we need to set accounts to READ-ONLY mode. Currently, Box offers four account status options: Active, Inactive, cannotdeleteedit, and cannotdeleteedit_upload.
    Unfortunately, none of these statuses allow for a true read-only setting. The latter two statuses still permit downloading, which poses a risk of data exfiltration from Box. The Inactive status is also not suitable, as it prevents all collaborators from accessing shared content. We request the creation of a READ-ONLY status to address this need.

    2 votes

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  10. Ownership transfer status notification

    Transfer of ownership status notification for both accounts (Previous folder owner to New Owner).

    To check status of ownership transfer without creating a support ticket.

    Status Notification:
    1. Estimated time remaining
    2. Folder/File remaining
    3. Size remaining

    2 votes

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  11. Request for improved expiration date setting for invited collaborators

    We use Box's collaboration features to work on projects with outside contractors. The duration of these projects varies from one month to several years.
    Suggestion 1: We would like the folder owner to have the flexibility to change the expiration date of the collaborator.
    Suggestion 2: I would like to see the “Automatically delete invited collaborators” setting add multiple items that are the same as “Delete after days”.
    If you can achieve either of these, we will be able to control the collaboration of external accounts in detail.

    1 vote

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  12. I would like the Help Center to clearly state what you can and cannot do depending on the edition.

    [Sorry, I'm using a translation site.]

    I'm an agency employee, and this is a story I heard from a customer who I supported with the implementation of Box.

    "I tried to use BoxShuttle in a Business Edition environment. I was a co-administrator, but there was no Shuttle menu in the admin console, so I looked up the Box Help Center and found that it can be used if the co-administrator has the correct permissions. However, with Business Edition, you just "enable" the co-administrator, and there is no such thing as correct permissions. It wasn't until I contacted them that I…

    1 vote

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  13. I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,

    I want to be able to limit bulk downloads from organization or automatically trigger a notification if it happens,

    1 vote

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  14. Restrict eternal invites to admins only

    I would like an option that would restrict external invites to admins only.

    1 vote

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  15. Request the ability to suppress emails during user provisioning in Box

    When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.

    【In Japanese】
    <タイトル>
    Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
    <本文>
    Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。

    1 vote

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  16. Show which users are inactive users when enabling to certain users in Box Sign, Relay etc

    When enabling Box Sign, Relay and other additional features to only certain users, error is shown if there are inactive users.
    The error does not show which users are inactive so when the admin is not aware of who is the inactive users, it takes time to remove the inactive users.
    It would be great if it shows which users are identified as inactive users.

    4 votes

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  17. Alerts when large amounts of data are being moved

    We would like the option to receive alerts if someone is attempting to move or delete a large amount of data from it's original location in Box. This way we can keep users from mistakenly moving large folders and losing them.

    5 votes

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  18. Feature: Selective Notification Controls Problem: Users managing multiple folders receive excessive automated alerts, particularly for colla

    Feature: Selective Notification Controls
    Problem: Users managing multiple folders receive excessive automated alerts, particularly for collaborator deletions. Currently forced to choose between all notifications or none.
    Solution: Add granular notification toggles at folder level, allowing owners to:
    • Choose which alerts they receive per folder
    • Keep important notifications while disabling non-critical ones
    • Control collaboration alerts independently
    Value:
    • Reduces notification fatigue
    • Improves content management efficiency
    • Maintains essential security alerts
    • Better user experience for folder owners

    1 vote

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  19. I want to specify 1000 as the fixed value displayed in "File version limit"

    The preview of the file version history will show 1000 new records, but after 1000 records, you need to use the API. However, in the "File version limit" section, I can't specify 1000. Please improve it so that we can specify 1000 in the "file version limit".

    【In Japanese】
    <タイトル>
    「ファイルバージョン制限」に表示される固定値として1000を指定可能にしてほしい
    <本文>
    ファイルバージョン履歴のプレビューは新しい1000件が表示されますが、1000件以降はAPIを利用する必要があります。
    しかし「ファイルバージョンの制限」で、1000を指定することができません。
    「ファイルバージョンの制限」で1000を指定できるようにしていただきたいです。

    1 vote

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  20. Provide functionality to extend the 30 day time limit on user acceptance when enabling External User TOS

    Currently, the documentation states that when enabling external user TOS, if the user does not accept the TOS within 30 days then they have all access to collaborated content revoked. This is problematic as we have external users that need occasional access but may not heed the warning to accept the TOS. I would like a mechanism to manage this time frame, either extending to 90 days or reset the time for users/groups.

    Link to documentation: https://support.box.com/hc/en-us/articles/360044192733-Using-Custom-Terms-Of-Service

    If any external collaborators do not accept the ToS within 30 days, they will be removed as a collaborator from the content.

    2 votes

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