Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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213 results found
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administrator notification
Email notification to BOX administrators when an issue is known within BOX. This would help administrators be proactive on BOX issues with users to prevent multiple calls, emails, tickets, etc. from being generated creating much unneeded noise.
1 vote -
Account based folder notification settings
We would like to allow each collaborator to configure their own folder notification settings for each folder. Currently, all collaborators must use the same email notification settings designated by an owner or co-owner.
Some collaborators may be waiting on file uploads or downloads and want an email notification, but other collaborators may not want the noise in their inbox. The "override defaults" option in folder settings should only apply to the currently logged in user account.
1 vote -
Downloading from a Shared Link has a confusing UX message (Modal)
The "Download in Progress" modal window displays only a "Signup" and "Log In" buttons when downloading files from a shared link. Those buttons and the fact that the modal window must be manually closed even after the download is complete is poor UX and confuses users into thinking they must create an account to successfully download images.
Our IT department receives multiple tickets from confused users.
2 votes -
Notification text update
Remove images from notifications and limit text size to no more than 12 point. Current images and excessively large text make previewing of notifications impossible.
1 vote -
Turn off document update and refresh notification
When a document is uploaded, a semi-permanent notification box appears in Box, preventing me from opening another document or doing anything else in Box. My only options are to click the options in the notification or to use one of my browser's navigation options (back, refresh, etc.). The extra clicks really slows down my workflow when I am updating and working on multiple documents in one folder.
Please allow us to turn off these updated document notifications.
1 vote -
Ability to search notifications
Ability to search notifications (from a particular use, for words containing, etc)
2 votes -
Notifications not sent when Viewer downloads watermarked file
Notifications do not get sent when a Viewer downloads a watermarked file.
I understand that the notification engine is getting replaced/upgraded, and I hope this gets fixed in the next generation.This function is important to Enterprise users trying to keep track of downloads by low-permissions users.
1 vote -
Send an alert email to co-owners for folders below the second tier as well.
https://support.box.com/hc/en-us/articles/4404822772755
According to the URL above,
"Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.
4 votes -
disable task email
I would like to have an option to receive the Task related email only when something wrong happen.
2 votes -
Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back em-
Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back email for those that reply to the no-reply email.
4 votes -
Request early resolution of notification issues
From a file stored in Box, commenting with @mention does not send a notification email to the mentee, or the email is delayed.
According to the following article, the notification service is being updated, and we would appreciate an immediate remedy.
Notification emails are not being sent or delayed, which is affecting our operations.
https://support.box.com/hc/en-us/articles/4417769636371Boxに格納したファイルから、コメントを@メンションしてもメンション先に通知メールが送信されない、または、メールの遅延が発生している。
以下の記事に「通知サービスをアップデートしている」と掲載されているが、早めの改善を要求する。
通知メールが送信されない、または、送信が遅延することで、ビジネスに影響が生じている。
https://support.box.com/hc/ja/articles/441776963637110 votes -
Disable email upload notification for users who are uploading the files
We are using Box Email feature to collect all attachments from the important thread. Box sends notification after succesful upload for EACH file. Sometimes company logo in the signature is also treated as an attachment. The end result is too many emails from box.
It will be better to turn off this feature at the folder level. If folder to which the attachments get delivered could select to turn off the notifications, it would be greatly appriciated.15 votes -
Reduce the number of hyperlinks in New Share Email Notifications sent to 3rd parties, to reduce likelihood of emails going to Spam
A number of times, when a Box folder has been shared to someone outside our organisation, the end-user does not appear to receive the email notification. Only later is it discovered in their Email Spam folder.
It is noted that there are a large number of hyperlinks in these emails.
Can developers reduce the quantity of hyperlinks in the emails (other than the link to the new share), to reduce the likelihood that the email goes to Spam
4 votes -
Include owner of the relevant file in the notification e-mail when the collaboration is terminated.
Currently, the following information is included in notification e-mails when a collaboration is canceled.
"There is one collaborator to be removed-[name] - [folder name] - [date to be removed]."The current notification email has no information about who the collaborator is.
Please include the owner's information in the notification email so that we can contact the owner.3 votes -
PLEASE give me option to turn off notifications for a specific file or folder
PLEASE give me option to turn off notifications for a specific file or folder.
Commented on a file, and now I'm getting swamped by notifications.
I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.
2 votes -
Allow users to click outside of the Refresh File pop-up box without having to click Cancel or Ok
Currently you can't do anything on the screen without clicking one of the options on the Refresh File pop-up box that appears after editing. 90% of the time, I'm trying to leave that screen and I don't need to see the updated version because I just edited it. If that box could disappear if I click anywhere on the screen, that would be ideal.
1 vote -
word comment email
We wanted Box to send an email notification to a specific collaborator when we comment in Word Online using Word's comment feature. It would be nice if the email includes the link to the comment in the Word Document.
2 votes -
Enable option to turn off email notifications when inviting someone as a Collaborator.
Enable option to turn off email notifications when inviting someone as a Collaborator.
Google Workspace offers this already.
23 votes -
Adjust Messaging on Shared Link Expiration email
When emails are sent out, instructions are provided to extend shared links. Customer requests that, when configured so users can not extend, this messaging not be shown.
2 votes -
Ability for folder co-owners to recieve additional collaboration notifications
In Box, when a collaborator invites another collaborator, the owner of the folder will be notified by email that the collaborator has been added. I would like you to add the ability to send this notification to co-owners as well. Folders are often not managed by the owner alone, and co-owners need to get as much information as the folder owner.
17 votes
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