Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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758 results found
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technical support
How about someone to talk to that can address technical questions. It is almost impossible to get someone to help me with a problem of file transfer and simply opening a file once it is in box.
1 vote -
Display more information in Upload Error message in Box Drive
It would be helpful to have more information shared in the Upload Error notification that’s displayed for admins when a user tries to upload content to a folder that has run out of storage. It would be helpful for the error message to display information such as account name, email, or login of the user. Currently, if an organization imposes storage quotas for their users, admins will receive this message anytime a user tries to upload content to a full folder. Having more information up front within the error message would save admins time in looking to find who the…
1 vote -
Box Drive folders should automatically refresh when you open them.
When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.
1 vote -
Support Mac OS file and folder aliases
Support Mac OS file and folder aliases
1 vote -
Request: flexibility of the pop up which notify in advance Drive users when moves of large #s of contents at once
This release is good news for us because we have a lot of Box Drive users.
https://support.box.com/hc/ja/articles/35422037930643This is additional improvement request,but it is much appreciated for us that Box admin can set #s of contents when the pop-up message is displayed to Drive users. sometimes end-users accidentaly move folders which are many users are collaborated and critical for business. So we want to display the message even if the #s of contents' are smaller than 8000.
4 votes -
Assistance Required for Two-Factor Authentication Setup on Box
I have received a shared folder invitation from our customer, but I am unable to access the contents because it requires setting up an authentication app.
When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.
Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?
Thank you in advance for your assistance.
1 vote -
Assistance Required for Two-Factor Authentication Setup on Box
I have received a shared folder invitation from Thomas Ribar (folder owner: Hyein Lee), but I am unable to access the contents because it requires setting up an authentication app.
When I attempt to proceed with the two-step verification process, I am prompted to scan a QR code and input a 6-digit authentication code. However, I am unsure how to complete this setup and gain access to the shared content.
Could you please provide me with step-by-step guidance on how to properly set up the authentication app and access the folder?
Thank you in advance for your assistance.
1 vote -
Request for additional notification settings for BoxDrive
Is it possible to add a setting that periodically sends pop-up notifications when something is on hold or when there is a synchronization error? (It would be ideal to be able to select ON/OFF)
2 votes -
Use status field in addition to overlay in Windows File Explorer
This would allow users to see status icons for each folder and file without relying on the file/folder icon overlays that Windows limitations make problematic. OneDrive uses the status field in addition to overlays. Box should, too.
2 votes -
Allowing BOX to mount a mapped network drive on local system
The Vast majority of competitors of BOX allow for a mounted virtual drive . BOX would be more useful if you can assign certain BOX folders to a mapped network drive
1 vote -
BoxDrive Moving files between folders with different owners using
BoxDrive When using to move files in different folders with different folder owners, the file owner cannot be changed and an error occurs. This can be done using the Box browser, so I would like to be able to do the same with BoxDrive.
1 vote -
Box Drive contextual icons
Add/Update Box Drive icons to show if a folder is personal or shared and if it has a classification applied.
1 vote -
box drive won't install on computer
box drive won't install on computer
1 vote -
Box Drive should ignore files would be in a hidden folder/directory
Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.
Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file
2 votes -
See my collaborators on BoxDrive
On BoxDrive, you can't see who's been invited.
I wish it was possible to see who's been invited on BoxDrive as well.-in Japanese-
BoxDrive上では誰が招待されているか分からない。BoxDrive上でも招待されている人を確認できるようにしてほしい。1 vote -
Check if a shared link exists in BoxDrive
On BoxDrive, it is not possible to tell in which folder the shared link has been issued.
I wish there was a way to check if a shared link has already been issued on BoxDrive.-in Japanese-
BoxDrive上では、どのフォルダで共有リンクが発行されているか分からない。BoxDrive上でも共有リンクがすでに発行されているか確認できるようにしてほしい。1 vote -
Merging Content of two Folders with Same Name and Same files
Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.
1 vote -
Improve Confirm Box Move prompt text to clarify
When a large folder operation is triffered (eg when a box folder with large number of subfolders and documents is moved or copied), a popup appears as follows:
Title: Confirm Bulk Move; Box logo; text: "You moved 'folder-name' with 'number' items to the 'folder-name' . Due to the large volume of items this will take several hours to sync to Box. Do you want to continue?"I would suggest this should change to make it clearer as the use of present and past tense, and button descriptions make it unclear whether the move is already completed and can be undone,…
2 votes -
prevent saving files on local disk to folders that the user does not have access to.
Prevent saving files on local disk to folders that the user does not have access to. At present just a warning pops up but non-tech-savvy users don't know what to do with that, and the errant files can only be found by logging in as that user on that particular machine. If there was some way to not allow invalid local saves it would be very helpful!
2 votes -
Enhanced File/Folder Deletion in Box Drive
Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.
Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.
Benefits of Implementation:
Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.
Enhanced Security: Ensuring that collaborator…
1 vote
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