Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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741 results found
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Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache
Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.
I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.
Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).
Uploading in 1 go from the web portal fails miserably.
Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.
Copying files from my NAS to Box Drive requires a tedious, manual process due…
1 vote -
Have "everywhere" as default for Box Search.
Can you please have "Everywhere" as default for Box Search. It is very annoying having to click "Everywhere" button every time I do a Box search.
2 votes -
external disk
Need to move Box drive synced data to external drive (USB C SSD)
We were hoping to use Box as a replacement for sync'd Adobe Creative Cloud storage.
We have around 850GB of data in our Adobe CC share. Large volume of data due to high res PSDs, video editing etc.Within our business, our internal hard drives are 500GB. We each stored our CC shares on external solid state USB C drives. We need to do the same with Box.
Please allow moving of the synced Box data (files, cache, whatever) to an eternal drive.
2 votes -
Display the person who is holding the lock.(ロックを取得している人を表示)
Since it is not displayed who is locking the file, it is unclear who has obtained the lock. Being able to identify this will allow us to request the person holding the lock to release it.
(in Japanese)
ファイルをロックしている人が誰かが表示できないため誰がロックを取得しているのか分かりません。
これが分かるようになることで、ロックしている人に解除するよう求めることができるようになります。1 vote -
Box Drive Windows Drive Letter
We work with Box Drive more than using the Box Web App.
It would be useful to have a plugin that maps Box to a drive letter rather than going to the shared link for the web or for example "C:\Users[USERNAME]\Box[Account Folder][Another Account Folder]" Only having a path going directly to Box[Account Folder][Another Account Folder] by default would be a great thing to have.
3 votes -
Make Box drive larger
It would be useful to make Box Drive window larger for when searching.
1 vote -
Explorer
When you open a folder in Explorer format and use BackSpace to go back from where you opened it, the opened folder will be hidden from view in the reduced window. If there are only a few displayed items when you return, there is no problem because you can see everything, but if there are a lot of files and folders (more than can be displayed in the reduced window), some of the objects visible in the window will be displayed. , it goes out of its way to be one of the topmost files and folders. why? When I…
1 vote -
Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。133 votesThanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments
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Remove Box Drive path limit 260 characters in Windows
Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive
Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.
This leads to a situation where often paths in Box Drive are longer than 260 characters.
Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry
This instruction is referred in the Box instructions on this topic that state…
1 vote -
File Explorer Search
Please support searching Box Drive from the Windows File Explorer search bar, or make it easier to get to Box Search from within File Explorer.
1 vote -
Shaking BoxDrive
My Box constantly shakes. When I open up my Box Drive on my browser, the entire page glitches and shakes.
1 vote -
Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report
If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.■In Japanese…
8 votes -
Sometimes when working with AutoCAD files, the external references in the CAD files lose their path.
It would be great if the external references (external files) are kept in the CAD file and not lose their paths. (I do wonder if this is happening because the path is too long).
1 vote -
1 vote
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Open in Box Drive
Ability to click a link that opens the current web box folder on the local Box Drive. This would allow for quick local file editing when you navigated to the folder via web Box.
6 votes -
Remove box Icon from menu bar in macOS
There should be an option to remove the box Icon from the menu bar un MacOS
18 votes -
I want to set the file update interval to every 5 seconds.
Box Drive accesses the BOX servers every second, so 10 million access logs are logged per month. To control this, we would like to be able to set the update time of files and folders.
1 vote -
Fix "missing" files bug in Box Drive
Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.
1 vote -
Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!
Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:
EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock…
1 vote -
over quota message
Insert the account name in the over quota message instead of just saying "your account". This would eliminate the confusion when a user is trying to upload to a shared folder that they don't own.
1 vote
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