770 results found

1. Box Drive Apple Finder notification and not just small amber sign for sync failure.

   Users are regularly experiencing issues with multiple file not syncing (incorrect naming or spaces etc) but the only notification to them is a small amber sign on the files syncing which they miss. Please can we have a larger warning in Apples notifications or Finder window similar to a local server error?

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2. Box Drive specification improvement request

   Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
   Here are the details:

   Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
   ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

   In addition, Box Drive receives information on all events that occurred during the stoppage at the next startup of Box Drive, so if you stop your PC at the end of work, all events that occurred during the stoppage will be downloaded when your PC starts up (Box Drive starts up) the next morning.
   Because the start time is almost the same for all users, the communication load increases rapidly at that time, causing problems. Due to the problem of this Box Drive, business other than Box has been affected, so please urgently improve it.

   Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
   Here are the details:

   Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
   ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

   In… more

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   We are not currently planning these capabilities due to our focus on other higher-priority capabilities. We will provide an update here as soon as priorities shift. Please continue to share your feedback; it helps us prioritize the roadmap. Thank you!

3. Allow Custom Terms of Service feature on specific folders/files

   Currently, this feature is only allowed at the account level, but if an enterprise account serves multiple internal and external user groups that may require different ToS, the feature becomes useless. Please consider a simple feature to allow custom ToS for specific folders or files. Thanks!

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4. Add history to box drive search box as it is ussual in all good software!

   There is no history in box drive search box! Viewed/edited files are even missing in the last open files in word or excel! Why I must enter search criteria again and again? Hire an UX specialist to tell you what to do!

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5. prevent file download to local drive for editor

   We would like to have the ability to prevent a user with editor access from being able to download the shared folder content.
   According to https://support.box.com/hc/en-us/community/posts/13404788095507-Restrict-download-access, it seems not possible.

   Our goals are:
   - Allow them to create files/folder, and to edit them from within the Box drive.
   - Prevent them from downloading the files into their local drive and take it with them.

   As a security measure of data loss prevention.

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6. Box Drive Folder Tree

   I would like to see the Folder Tree in Box Drive

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7. Better (or customizable) bandwidth limits for wedding media companies

   Better (or more customizable) monthly bandwidth limits and no transfer speed limitations. I run a wedding media company that does about 200TB of bandwidth/year. Coming from Dropbox, I think there is definitely a vacuum in the market for a cloud company to pick up their slack, especially for wedding producers...

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8. Make external folders more obvious in Box Drive and Box Web

   Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.

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9. Box Drive support for bookmarks to files and folders

   Box Web allows you to paste a link to a file or folder as a bookmark to quickly jump to that location. It would be great to have this work for Box Drive as well. The main use case is that we are moving from traditional Windows file shares to Box Drive. The experience is similar in that the files and folders are mapped in a hierarchical structure. The issue we are having is that some departments rely on Windows shortcuts to jump from one location to another in the shared drive.

   The bookmark functionality seems to be able to function as a traditional shortcut, but they don't show up in Box Drive.

   Box Web allows you to paste a link to a file or folder as a bookmark to quickly jump to that location. It would be great to have this work for Box Drive as well. The main use case is that we are moving from traditional Windows file shares to Box Drive. The experience is similar in that the files and folders are mapped in a hierarchical structure. The issue we are having is that some departments rely on Windows shortcuts to jump from one location to another in the shared drive.

   The bookmark functionality seems to be able to… more

   7 votes

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10. Microsoft auto-save to Box for Mac users

    For Mac users, it would be great if Box can be integrated as a storage location within Microsoft applications (eg. PowerPoint, Excel, Word, etc.). For Mac users, the auto-save slider in Microsoft Apps is disabled because the Box storage location is not specified. Please find a solution.

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11. BoxDrive behavior of files with the “Browser Use Only” classification label

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of BoxDrive is that the existence of the contents in the invited folder itself is visible, but when you try to open it, if you do not have download privileges, you cannot download the cached data and cannot open it (editing or even previewing is not possible), but if you do not have download privileges, you can open the cached data in the browser. If you have the preview authority, can you take action such as automatically transitioning to the browser to preview the data?

    If it is difficult to change (1), could you add a function to filter files that cannot be opened from Box Drive (according to conditions such as permissions, labels, etc.)? We are concerned that this will cause confusion among users, lower utilization rates, and unnecessary inquiries, which will lower the efficiency of the entire organization.

    Officeアプリを共同編集するために、「ブラウザーのみ利用」の分類ラベルを設定し、ダウンロード制限をかけブラウザでのみ共同編集できるように強制する運用を検討しております。
    しかし、「ブラウザーのみ利用」のラベルが対がファイルをで開こうとした場合、ダウンロード制限がかかっているためビューアやプレビューアが開くことができない挙動となってしまいます。
    また、BoxDriveからBoxNoteを開くときにはブラウザに遷移いたしますが、Officeファイルは右クリック＞Box.comで開き、プレビューを行い、編集時はOnline編集を実施する必要があります。

    ①BoxDriveの基本仕様として、招待されたフォルダ内のコンテンツの存在自体は見えるのに、いざ開こうとした際に、ダウンロード権限がないとキャッシュデータをダウンロードできず開けない(編集はおろかプレビューすら出来ない)状態ですが、ダウンロード権限がなくともプレビュー権限があるのであれば、ブラウザへ自動遷移してプレビューさせるなりの対応いただけないでしょうか。
    ②①の変更が難しい場合、Box Driveから開くことができないファイル(権限やラベル有無等の条件に応じて)はフィルタ表示させるような機能を追加いただけないでしょうか。BoxDrive上見えているのに、開くことができない運用はユーザの混乱を招き利用率が低下及び、無駄な問い合わせが生じ組織全体の効率が下がることを懸念しております。

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of… more

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12. Cancel Download(s)

    It's absolutely insane that you cannot cancel file downloads from within the interface. I just started to download a folder locally (make available offline or Download Now option) and realized I didn't need the folder. I cannot cancel it. I have to wait till it finishes to remove it.

    15 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. On Mac, Box Drive has problems opening files after install of Box Tools

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please… more

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14. hidden files

    We use Box Drive for Backup purposes (company policy dos not allow any other product for that purpose). Would be great to have a possibility to upload also the hidden config files which are marked with a dot in front of the filename (e.g. .abc-config) using macbook.

    2 votes

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15. Boolean search function to be applicable to tags

    Would love to use my Box as a Digital Asset Manager but the tag system really needs a boolean search function.

    Boolean searching is used to help find search results faster and with more precision. Boolean searching uses operators: words like AND, OR, and NOT.

    We might have to take pour storage else where due the cost of having both a Box account and a DAM.

    3 votes

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16. Lack of clear notification of whether BoxDrive is syncing or not

    There should be a clear icon in the Finder AND in the BoxDrive top menu icon clearly showing whether syncing is on or off. Support told em the only way to know if files are correctly syncing is to look at the files in the Finder and if there are NO ICONS then it's working. The lack of something is not a reasonable way to identify is something is working correctly. PLEASE add a symbol that shows the synching status that is easy to confirm!!

    11 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Force removal of local copy of item which has been sync'ed

    One of our common workflows on Dropbox was

    • Move large file to the (Dropbox, now Box) folder
    • Wait for (Dropbox, now Box) to upload that content to the cloud storage
    • Right-click on the file and select an option to force it to "Online Only" mode, which would remove the local copy, freeing up the disk space

    It seems that there is no way to do that last bit with Box Drive, and there absolutely should be. For many folks, the premise of cloud storage is "get this off my local disk", and waiting until some random cache times out days later isn't a good, viable, option.

    Right now the only option seems to be the very-kludgy "log completely out of Box" (which is a broadsword solution to a problem that deserves a scalpel).

    One of our common workflows on Dropbox was

    • Move large file to the (Dropbox, now Box) folder
    • Wait for (Dropbox, now Box) to upload that content to the cloud storage
    • Right-click on the file and select an option to force it to "Online Only" mode, which would remove the local copy, freeing up the disk space

    It seems that there is no way to do that last bit with Box Drive, and there absolutely should be. For many folks, the premise of cloud storage is "get this off my local disk", and waiting until some random cache times out days… more

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Online-only applied recursively to mixed folder

    It would be great if you could "online-only" a given folder when its contents within are a mix of partially online and offline.

    My workflow often requires me to have individual files sporadically made available offline within folder structures, over weeks and months. Easy to lose track of what's locally stored and what's not.

    I don't seem to have an option available to click on a given folder with partially offline / partially online files and just tell it to all become "online only" in a recursive manner.

    On these types of partially synced folders, all I see is the "make available offline" option. It would be so great if I could select a partially synced folder and tell it to "online-only" all "offline" files within.

    I see other posts here that describe logging out and clearing the entire Box folder structure to make everything "online-only", but I must maintain some folders as "offline".

    It would be great if you could "online-only" a given folder when its contents within are a mix of partially online and offline.

    My workflow often requires me to have individual files sporadically made available offline within folder structures, over weeks and months. Easy to lose track of what's locally stored and what's not.

    I don't seem to have an option available to click on a given folder with partially offline / partially online files and just tell it to all become "online only" in a recursive manner.

    On these types of partially synced folders, all I see is the… more

    2 votes

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19. Issue with File Viewing Recorded as Editing ファイル閲覧が編集として記録される問題

    I would like to request an improvement regarding the issue where simply viewing a file is recorded as editing. Viewing and editing are different activities and should be recorded and displayed separately.

    ファイルを閲覧しただけでも編集者として記録される現象について、改善を希望します。閲覧と編集は異なるアクティビティで、別々に記録・表示されるべきだと考えます。

    1 vote

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20. Automatic Size All Columns to Fit for Box Drive

    It would be great if all columns in the box drive could be automatically expanded so that file names are not cut off. This feature is available in another product that we used.

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