Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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108 results found
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Allow Box AI summaries to display by default when a file is opened or selected
It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
Currently, users must manually trigger the AI to see summaries.
For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.4 votes -
Request for UI improvement of Box AI for Hubs
Content: Currently, in Box AI for Hubs responses, sharing reference materials is displayed as a number, which requires a click each time and makes the display difficult to understand.
We would like to request improvements to make it easier to access reference materials, such as by changing the subject line instead of the number.件名：Box AI for HubsのUI改善要望
内容：現在Box AI for Hubsの回答で参考資料の共有は番号で表示される為、都度クリックが必要となり、表示がわかりにくいです。
番号ではなく件名等へ変更する等、参考資料をわかりやすくアクセスできるよう機能改善要望をします。3 votes -
Enable Third-Party Generated Preview Content
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway…
1 vote -
Extending the number of characters for AI execution to documents stored in Box
I want AI to scan the entire document in Box.
If I ask you to create a talk script for a document stored in Box, it will only scan 10,000 byte characters. At least, I hope that the target number of characters for AI to be executed on the document itself will be expanded.8 votes -
Ability to disable the ai
Would like the ability to disable the ai thing. Everything I have ever asked the ai gives me the same result in it failing to read any document I give it. I have never found a use for this thing and I want to be able to disable it as it is way to intrusive.
4 votes -
BoxAI includes the contents of the shared link in the answer
When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.
(in Japanese)
BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。15 votes -
Notification for reading text over 2MB with AI
Please make it so that a notification appears when loading text larger than 2MB in Box AI.
When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.-in Japanese-
Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。2 votes -
AI query results resources
One enhancement requested by a customer is within the Box AI query window. The documents from which information is pulled be linked within the response alongside the relevant text and at the end of the response (image 1), rather than be listed only at the end of the response (image 2).
2 votes -
I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.
Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.
I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
2. Unlock the blue/white Box Cloud image (see: "RC HR…7 votes -
A feature that suggests prompts related to search results
We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
but there are many cases where it is difficult to input specific prompts when asking the AI questions.
As a result, even though we actually have enough materials to get the desired answers,
the AI returns a message saying "No related content found,"
which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
Example：
When…2 votes -
Copy in Markdown format
I'd like to be able to copy Box AI's answers in Markdown format.
Especially in tables.2 votes -
Enable vertical resizing of the prompt input field (keep the default single-line view)
Editing long prompts is cumbersome when the input area can’t expand; many of us draft in an external editor and paste the text back. Keeping the default single-line view is fine, but please allow vertical resizing of the input field as needed.
This change would:
• Preserve the current UI
• Significantly improve readability and efficiency for long-prompt editing
• Increase overall product value by boosting user satisfaction and retentionIf you agree, please show your support with an upvote (👍).
1 vote -
Support for Bring Your Own AI Model (BYOM)
This request is to support customers who want to bring their own foundational or custom trained models and use them with Box AI. This would also allow security focused customers to have full control of the AI boundary by integrating with their own private instance of platforms like Bedrock or other third parties.
1 vote -
BoxAI citations should go to that part of the document on click
The inline citations are nice, but often they just show the information on hover. Then I often need to find keywords and search through the document for added context. I'd prefer that if you click on a citation, the document on the left actually scrolls to that part of the document.
5 votes -
Generic Box AI for Box employees
Can we have an employee version of the Box AI that has access to all generic Box notes for employees and Confluence pages. This will speed up the process of getting answers to internal employee questions.
1 vote -
transcribe videos uploadedto box.
transcribe videos uploadedto box.
1 vote -
I want to change the display position of the BoxAI button on the preview screen.
I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
この右上のボタンの位置や、サイドバーの表示順（一番下に表示させたいと考えている）を変更できるようにしてほしい。1 vote -
Expand 1000 character prompt limit
The prompt limit of 1000 characters is way too small for anything but simple requests. Users are unable to feed in much additional data for comparison to the source document, greatly limiting the capability of the tool. Much better results are derived from loading the source document and any other required information into ChatGPT, with a larger and multimodal prompt.
16 votes -
Ability to remove AI chat
Option in settings to remove this from showing up. Do not need an ai chat and want to be able to hide this "feature".
3 votes -
About the accuracy of Box AI for Hubs
I'm trying out the beta version of Box AI for Hubs.
I expected this feature to be able to combine information from multiple documents within Hubs to generate an answer.
However, at the moment, even though there is relevant information in the documentation within Hubs, only general answers are returned, and no satisfactory answers have been obtained.
As it is, it would be difficult to deploy it internally, so we would like to see further improvements in the accuracy of AI.
Please note that all content is written in Japanese.23 votes
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