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123 results found

  1. We want to gain insights from images inserted in Notes using Box AI for Notes

    Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
    It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.

    Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい

    現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
    Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。

    19 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  2. Match between Box AI for Hubs answers and reference information

    The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
    Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.

    -in Japanese-
    Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  3. About the Box AI Agent in Copilot

    When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
    However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
    Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
    Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
    Nevertheless, from an administrator’s…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  4. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

    19 votes

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    researching  ·  4 comments  ·  Box AI  ·  Admin →
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  5. Don't make Box AI the default

    Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.

    11 votes

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    researching  ·  4 comments  ·  Box AI  ·  Admin →
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  6. Request for a Box AI Add-on for Desktop Applications

    Dear Box Support Team,

    I would like to submit a suggestion regarding the enhancement of Box AI functionality.
    I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.

    In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
    If Box AI could be…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  7. Box AI Describe Changes in File Versions

    It would be useful if Box AI was able to tell me what has changes between different versions of documents.

    For example, if my coworkers were updating a report or presentation while I was out of the office, it would be great if I could ask Box AI what changes have happened in the past x-number of days to the document to quickly bring me up to speed.

    4 votes

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    0 comments  ·  Box AI  ·  Admin →
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  8. AI Agent model fallback

    There are times when a specific AI provider has outages or inconsistencies in service, leading to degraded Box AI Agent performance. It would be good to be able to specify a fallback model in the event of elevated errors to ensure the agent continues to function.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  9. Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro

    All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  10. Feature to Search Including Past Versions with Box AI

    Box AI for Document can only provide answers from the latest version of the stored content.
    For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

    We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
    In that case, it…

    19 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  11. Multilingual Support in the Prompt Library

    We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
    We are confident that this would be a highly impactful update for many users!

    「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、[アカウント設定 > 言語] で選択した言語と連動させていただきたいと考えております。
    このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  12. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  13. AI Model Name Display

    When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
    As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  14. box ai for mp4 files

    I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?

    8 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  15. Speaking to BoxAI

    Allowing the option to speak to BoxAI rather than just typing your query.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  16. Prevent auto-scroll during AI answer generation

    Description:
    When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.

    This makes it difficult to read longer answers until the generation is complete.

    Request:
    Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  17. Prevent modals (Box AI and New Collection) from closing when clicking outside

    We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.

    Reasoning:
    We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.

    When a user interacts with a Pendo guide or accidentally clicks the background,…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  18. transcription feature

    I would like to request a transcription feature for audio and video files.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  19. Restrict Use of AI by External Collaborators

    Currently an external collaborator can run a query on collaborated content if both enterprises have AI enabled (plus a few other restrictions). Create a path, potentially via Shield, to disable the ability to query externally.

    9 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  20. Allow Box AI summaries to display by default when a file is opened or selected

    It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
    Currently, users must manually trigger the AI to see summaries.
    For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.

    4 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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