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209 results found

  1. "You removed all applications from your Login Activity List" Email and no Box Documentation

    After changing passwords users receive an email stating that "You removed all applications from your Login Activity List, The following [yyy] applications were removed from your Login Activity List:"

    It would be very helpful if Box had a KB or documentation that we could share with Users around this email. The email is confusing to users and we receive many service desk requests asking for clarification from this email. Box, can you please create a KB please.

    5 votes

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  2. where and how to mention the file download location in users hard disc? Please hardcode the user preferred location.

    while downloading a file . why cant you provide the full code. Incase of download, the code should be in such a way that after copy pasting your samples i should be able to see the file downloaded in the location i mentioned.

    1 vote

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  3. manage members

    Under my organization we have a shared folder for over 1000+ members, but as you may know this is a global organization where we add or remove resources over the time. At this moment I can add them but I do not know how can I remove them. For this I will appreciate to have an option to export the list as CSV file, and as well an option to add or remove permissions in a bulk.
    Thanks, My best regards!

    2 votes

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  4. Show your pricing correctly!

    The biggest problem is how you present your pricing. You shouldn’t show the price up top, then "minimum 3 users" under the scroll line of your website. Very deceiving! Personal price should be listed as $15 and Business price should be listed as $45 at the top. Better yet, don't have a minimum of 3 people!

    2 votes

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  5. Update copies

    In Google Drive exists a functionality to copy a file and when the root file is updated, the whole copies are also updated.

    2 votes

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  6. K-12 teacher discount

    Give k-12 Teachers Discounts to ease their financial load.

    2 votes

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  7. Blocking low resolution images from upload

    We work in print and often the customers upload images that are simply too small for print. It would be nice if the upload widget would have a mandatory file size and let the customers know that their image was rejected via a pop up message.

    1 vote

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  8. update automatically copies of a file

    When you copy a file into different folders, when You modify the main file, automatically the whole copied files be updated in the same time.

    2 votes

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  9. Support

    Provide support contact details, atleast a chat bot for real time fixing of issue. Please consider the users sense of urgency.

    3 votes

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  10. add dynamically a folder to a group

    When a structure of folders is created as a template, it would be cool when this template is copied and if a at least one group is affected to automatically add this new folder to the group.
    Now you have to go to the admin console to manually add it and it's wasted time and not very efficient. Maybe also get the possibility to do it through relay.

    1 vote

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  11. Folder Activation on a future date

    Folder activation on Set future date.

    We use Box.com to share fiiles/folders with our internal team and with some external partners, and there is a way to make folders delete on a specified date so the content is no longer available... however, it would be helpful to be able to build a folder that is hidden from site and then set a date on when it becomes active and can be viewed. This would be very helpful for our team as we have content/information that we want to be available on a specific date but making sure someone loads it…

    1 vote

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  12. Add sorting and filtering to "My Cases" on Community site

    When I go to "My Cases" on the Box Community site to view open support cases, I have a table with headings ID - SUBJECT - CREATED - UPDATED - PRIORITY - STATUS

    I would love the ability to sort the columns, but that is not an option.
    I do not see any way to display more than 20 cases on a page, so I need to view my cases on different pages.

    There is ONE filter, but it is not so useful, because there are multiple "statuses" that would be useful to see together, such as a way to…

    3 votes

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  13. I would like to be able to set aliases on my favorites instead of having folder name only.

    My naming convention may be different from the (owner's) directory structure, showing aliases (and real folder information) in the favorites would improve search, data retrieval and folder sorting.

    2 votes

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  14. Add a repeat function when playing audio files

    Add a repeat function when playing audio files.

    I’d take a random playback function too, but this is secondary for me.

    1 vote

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  15. Add a direct link to Box from Box community

    Add a direct link to Box from Box community for convenience.

    1 vote

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  16. Submitting a Support Ticket

    When submitting a ticket with the support site, add the option to submit a ticket specifically for issues with the support site itself. It's possible to classify tickets this way on our end, but not on the user's apparently.

    2 votes

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  17. Enable account upgrades without needing to have 3 members

    I currently have a Personal Pro account, and I'd like to upgrade to get more storage. It seems, however, that all upgrade options involve at least 3 users. I am but one. As much as I'd like to clone myself sometimes, it's just not practical (or, frankly, ethical...but that's another story).

    Can we make a way to upgrade a 1-person account without having to pay for two unnecessary users?

    If not, you're essentially throwing up a middle finger to solo practitioners, which isn't very nice.

    8 votes

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  18. 2 votes

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  19. Have a different section/page for Shared links setting on account settings page

    Right now, shared links setting is on "Sharing" tab. This has create a confusion for customer in the following scenario:

    Customer recently switched from company only to open link on admin console settings. They expected that this will change the settings of all managed users, but some users still defaulted to company only link. This was because those users updated email settings before (which happens to be in the same "Sharing" tab) while the "company only" was selected in the Shared Links setting and saved as their individual setting.

    3 votes

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  20. Support articles

    Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

    Here are FIVE Suggestions:

    1.

    Add 'Support' as an option on the menu above.

    2.
    Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

    Box Sync Troubleshooting Basics

    https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

    It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little…

    1 vote

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