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144 results found

  1. Box Status site improvement

    1. Adding status of each region on Box Status site(https://status.box.com/) , because currently an outage impacting only users in a specific zone/region doesn’t appear on the status site. (e.g. customers who are in Asia region are unable to download/upload/preview.)

    2. Clarifying the definition of impact. "Incident Response and Communications" article (https://support.box.com/hc/en-us/articles/360043697394-Our-Approach-to-Incident-Response-and-Communications) has the guideline of customer impact. However, definitions and examples of each category are not clear enough.

    26 votes

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  2. Allow folder order preference to be saved by name, ascending

    Save my "Files and Folders" sorting preference? I want to retain sort by "Name, ascending" as the default

    9 votes

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  3. Enable account upgrades without needing to have 3 members

    I currently have a Personal Pro account, and I'd like to upgrade to get more storage. It seems, however, that all upgrade options involve at least 3 users. I am but one. As much as I'd like to clone myself sometimes, it's just not practical (or, frankly, ethical...but that's another story).

    Can we make a way to upgrade a 1-person account without having to pay for two unnecessary users?

    If not, you're essentially throwing up a middle finger to solo practitioners, which isn't very nice.

    8 votes

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  4. Add "ent" to the URL of the shared link

    Please add "ent" to the URL of the shared link.

    Currently, "ent" is not appended to the URLs of shared links issued by tenants who have enabled the Box Verified Enterprise feature.

    In certain countries and regions, access to "box.com" may not be possible.
    One effective way to get around this is to access Box from a URL with "ent.box.com".

    When a shared link is issued by a BVE tenant, if the URL has "ent" attached to it, there will be fewer actions by the customer beyond that point, making the interaction smoother.

    (日本語)
    共有リンクのURLに「ent」を付加してください。

    現在、Boxベリファイド Enterprise機能を有効にしたテナントにおいて、発行した共有リンクのURLに「ent」が付加されません。

    特定の国や地域では「box.com」へのアクセスができない場合があります。
    これを回避するための有効な手段として「ent.box.com」がついたURLからBoxにアクセスするというのがあります。

    BVEのテナントで共有リンクを発行した際にURLに「ent」が付いた場合、その先のお客様によるアクションが減るため、やり取りがスムーズになります。

    7 votes

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  5. Speed up Box reports, specifically the User Details report

    Speed up Box reports, specifically the User Details report

    6 votes

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  6. We would like Box to have a secure calendar available for office use.

    We would love if Box had their own calendar available for office use. I work for a mobile anesthesiologist. We use Box to store patient info/files. Right now we use Google calendar for scheduling purposes, but can't put any patient information on it, as it's not secure. It would be great if Box had a secure calendar that we can use for scheduling. Mostly we would like if we can copy a patient's file to the day they are scheduled, so all of the info the doctor needs for the day is all in one place.

    5 votes

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  7. About the uppercase / lowercase letters of email address at the time of invitation

    ■Request
    I would like to set an account to be recognized as a registered account regardless of uppercase / lowercase letters of the email address.

    ■Background
    When specifying a collaborator, if I specify a managed user whose email address contains uppercase letters, in lowercase letters only (or vice versa), the globe icon may be displayed (= displayed as an unmanaged user).

    In the Collaborator list after the collaboration is completed, it is automatically corrected on the Box side, and the globe icon does not appear.
    However, by displaying a globe mark when specifying a collaborator, it may cause confusion that…

    5 votes

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  8. need unlimited storage for individual plan

    100G is not enough for individual users. Please add add-on storage capacity for UNLIMITED STORAGE or at least 1T/2T

    5 votes

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  9. Backups

    It would be very helpful if there was a way to automatically back up all my files on Box.com into a different Box account or possibly onto another site or server somewhere.

    I say this because I would like to give certain employees the ability to delete so they can reorganize my files, but I'm concerned that some day someone will somehow accidentally delete all my files. It would be nice to have period backups that I could rely on automatically.

    5 votes

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  10. Product feedback in Japanese on Box Pulse

    We want the ability to send Box product feedback in Japanese on Box Pulse.

    5 votes

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  11. "You removed all applications from your Login Activity List" Email and no Box Documentation

    After changing passwords users receive an email stating that "You removed all applications from your Login Activity List, The following [yyy] applications were removed from your Login Activity List:"

    It would be very helpful if Box had a KB or documentation that we could share with Users around this email. The email is confusing to users and we receive many service desk requests asking for clarification from this email. Box, can you please create a KB please.

    5 votes

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  12. Document ID on Documents

    We would love to be able to have the document ID either added to the document itself, say in the footer, or be added to the name of the document when opening.

    That is pretty standard for most document management systems these days.

    You will see documents named "12345 v2 Settlement Case" (where the v2 normally indicates the version of the document). It would be nice to be able to have this set at the user level so the user can decide if the doc ID and version are necessary for them.

    4 votes

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  13. Apply relay folder event to folders sub-folders

    Relay ability to apply all the settings applied to the main folder and push down to all the sub folders.

    Thanks

    4 votes

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  14. Please create a BoxCLI that can be used by general users.

    Currently, the BoxCLI is only available to administrators.
    We have received requests from non-administrative Box users to do their own work from the command line.
    This is a very strong request.
    Please create a BoxCLI that can be used by general users.

    4 votes

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  15. Function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "P

    We would like a function to disable comments, tasks, and version history when "Hide collaborators and their activities from non-owners" is enabled in the "Privacy" folder settings.

    If you invite multiple external collaborators, you don't want external people to detect who you are inviting.
    There is a function to hide collaborators, but if invited external users use comments, tasks, version history, it will be possible to see who is invited, so we would like to disable these functions I do.

    4 votes

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  16. Have cursor be in New Folder name input upon selecting New/Folder

    This used to happen automatically but now when a user creates a new folder, they have to click into the folder name input box; last month, this was not an issue (i.e., when a user clicked New, then Folder, they could instantly start typing the name of the new folder and then click Create to make the folder).

    4 votes

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  17. Ability to set file sorting preferences

    Save/set file sort preferences. E.g., by "name, ascending." Set different sort preferences for different folders + universal sort preference setting.

    3 votes

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  18. Carbon footprint

    As a customer, can you help me understand what the carbon footprint is of our storage? We are doing a carbon footprinting analysis for our own operations and would be helpful if you have that as an output. Thanks!

    3 votes

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  19. About the shared link in the browser URL field.

    About the shared link in the browser URL field.
    I would like the displayed shared link address to be selectable below.
    ・Display up to the file or folder ID
    ・ Display ID and shared link

    If the shared link is also displayed, the collaborator will not be able to access the shared link when the shared link expires. If the display is up to the ID, the collaborator will have permanent access.

    3 votes

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  20. Make entries in boxpulse dated.

    Make the entries in boxpulse marked with a date, so we know how old an issue or suggestion is

    3 votes

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