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207 results found

  1. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above,…

    20 votes

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  2. Ability for users with viewer privileges to open files in desktop applications

    In BoxWeb, users with viewer privileges have the "Open" button grayed out and cannot deploy files on the desktop.
    However, BoxDrive allows users to open Office files as "read-only" even if they are viewers.

    With BoxDrive, when a file with viewer privileges is opened, it is extracted in the Office application, but with BoxWeb, if you want to view the file using the Office application, you need to download the file, which is time-consuming and cumbersome.
    I would like to see an improvement so that the file can be extracted directly in Office without downloading.
    I would like to see…

    4 votes

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  3. When an external user changes his/her email address from the original invitation, the invitation can be removed or put on hold

    We happened to be looking at the Collaboration List screen when we noticed that an external user had changed his primary email address.
    In addition, the User Activity Report does not log information about external users' primary email address changes.

    If this is not done, the user in question may not be considered for de-collaboration during the inventory of collaborator privileges that we conduct.
    The fact that users who are supposed to be deactivated remain collaborating is a security risk that cannot be overlooked.

    Please add the ability to immediately cancel or put the collaboration on hold if, after collaborating…

    3 votes

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  4. Set the number of invitation reminder emails to be sent.

    When a managed user invites an external user, I would like a feature that allows them to set the number of reminder emails to be sent, such as once a day, once every three days, once a week, etc.
    This prevents random and careless reminder emails from being sent repeatedly to users of other companies.

    (日本語)
    <送信する招待リマインダーメールの数を設定します>
    管理対象ユーザーが社外ユーザーに招待した際に、リマインドメールを1日に1回、3日に1回、1週間に1回など、送信回数を設定できる機能がほしいです。
    これによりランダムかつ不用意に何度も送信されるリマインドメールが他社のユーザーに送信されることを防ぐことができます。

    3 votes

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  5. Preserve names when staff leaves

    Add a feature to preserve the names of departed users in the Box Activity comments and tasks and approvals instead of changing their names to "Anonymous User" or "A Prior Collaborator" to preserve records of who was involved in the approval process even if they no longer have active accounts. Additionally, approvals set up by departed users should remain visible and not disappear from the Activity box. This is important for any company using Box as a review or internal control tool.

    2 votes

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  6. If the parent company and multiple subsidiaries are using Box in separate tenants, I want to be able to manage them with one tenant.

    If we were to integrate a parent company tenant and multiple subsidiary tenants into one tenant, it would take a lot of time to migrate a large amount of data, and it would be difficult to parallelize business operations, which would be unrealistic.

    As an example, if the management is performed by the parent company's tenant, the purpose is as follows.
    ・User management is done by the parent tenant.
    ・Leave the data as is to multiple subsidiary tenants.
    ・like to see not only the treatment of different tenants as separate companies, but also a bracketing that makes them the same…

    3 votes

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  7. 分類ラベル

    By entering a custom term in the file conditions of [Management Console > Classification > Classification Policy Tab], if that phrase is found, the target label will be assigned. However, Roman numerals are treated as spaces just like symbols, so I would like to see an improvement.

    Japanese
    [管理コンソール>分類>分類ポリシータブ]のファイル条件で、カスタム用語を入力することで、その文言を見つけた場合に対象のラベルが付与される。しかし、ローマ数字は記号同様にスペースとして扱われてしまうため、改善してほしい。

    1 vote

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  8. Box Status site improvement

    1. Adding status of each region on Box Status site(https://status.box.com/) , because currently an outage impacting only users in a specific zone/region doesn’t appear on the status site. (e.g. customers who are in Asia region are unable to download/upload/preview.)

    2. Clarifying the definition of impact. "Incident Response and Communications" article (https://support.box.com/hc/en-us/articles/360043697394-Our-Approach-to-Incident-Response-and-Communications) has the guideline of customer impact. However, definitions and examples of each category are not clear enough.

    57 votes

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  9. Ordering Files and Folders in numerical order, rather than Folders first and then Files

    Have the option to have an entire Folder listed by Name (ie, in numerical order) no matter the Folder/File. For example, not listing Folders first and then Files.

    2 votes

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  10. Clear Tag field so it doesn't auto-populate.

    When I got to tag something Reviewed it auto fills all the previous tags that say Reviewed 2023 or reviewed SB and it's making it difficult for me to just write Reviewed. I'd like to clear the previous Tags so I don't have an issue. Thank you!

    1 vote

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  11. Way to permanently/default hide the side bar when you open a folder. I never look at that info; what I need to see are the document titles.

    Way to permanently/default hide the side bar when you open a folder. I never look at that info; what I need to see are the document titles.

    1 vote

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  12. Fix custom logo resolution & display issues

    Presently there are two main issues that Box needs to fix with the way it displays custom company logos:

    1. Custom logos display at an extremely low resolution. It's 2023 and our company's logo looks blurry and very bad on most screens. Logos used in the Box Sign branding are crisp and high resolution and look great. This is not the case for logos used within the standard Box file management platform though. Please fix this.

    2. Right now Box has the option to upload 2 different versions of your company logo. One for use on a white background and one for…

    3 votes

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  13. Ability to provision user zone through IDP

    Currently we have a number of different zones that we have for our users. When users come into the company we have to manually update those zones to ensure that data resides in their countries. We would like to provision this with our IDP so that when a user comes onboard, we can send the zone along with the task to create the user and remove the manual task. We currently add to groups and set a number of other things but zone is not one that is available.

    1 vote

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  14. Availability of translated Help pages

    Unfortunately, most of the German help pages are in English!

    1 vote

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  15. Enable online nonprofit members upgrade from techsoup.

    current problem: nonprofit pricing is not available without contacting billling . request from online support does not seem to happen unless I have business level membership. So, I need to call in to get support. phone number is not easily available online. Fortunately, I had this before when it took me over a week to get someone to give me access.
    Techsoup access should be setup to take me to the nonprofit pricing page so I can enable the membership level that I need.. (ie business plus)

    1 vote

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  16. Allow users to set Sort Preferences

    Users should be able to save default sort preferences.
    Currently I see "Least Recently Updated" documents first, which is never helpful.
    I have to manually re-set the sort preference in every folder I work in.

    4 votes

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  17. Remove the "Restore All" from the users Trash page.

    With governance/retention set to indefinite, users trash folder grows larger every day. Instead of having a "restore all" button, Box should change it to a "Restore Item" button. There are more cases where that would be more beneficial than a "Restore All" button

    One of my customers hit a "Restore All" button when they were trying to restore a single file, and it put back thousands of items into Box that had been deleted over the past several years. It created an IT nightmare, and they had to use reports to go delete everything that had restored.

    Adding a "restore…

    3 votes

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  18. Ability to Print multiple files at once

    need to print multiple files, or all files from a folder, without laboriously opening each and printing individually

    10 votes

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  19. Fix the error that appears when you try to create an account password after a shared folder requires a 'stronger' one. It is a loophole

    When a shared folder requires a stronger password, consider a scenario where a user doesn't have any password set up. There is no 'old' password to put in. Attempts to create a password for the account end in 'There was a problem changing your password' message. So basically there is no way to access the protected shared files.

    2 votes

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  20. Please check the storage capacity, it does not correctly inform the used space.

    Please check the storage capacity, it does not correctly inform the used space.

    2 votes

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